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Longo Toyota
El Monte, CA
5,096 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office.
If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities.
Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon!
Team Longo Toyota!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 9:00 AM - 8:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
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Showing 5,102 reviews
January 30, 2022
Its a good dealership. I was able to get my service done on the same day. on the same day. More
by Yuridia0308
Employees Worked With
January 30, 2022
I purchased a used vehicle at Longo Toyota. I always dread having to deal with sales people, but my experience was hassle-free. They didn't try to talk me into extras, etc. In and out of there in under dread having to deal with sales people, but my experience was hassle-free. They didn't try to talk me into extras, etc. In and out of there in under 3 hours on a Saturday. I had to wait about 45-minutes to meet with the Finance Department as they were under-staffed at the time, but other than that, excellent customer service and the best dealership I've dealt with in my 35 years of car buying! I definitely recommend Longo! More
by Moreno Family
Employees Worked With
Antonio Avila
January 29, 2022
Friendly , politely, prompt excellent services. Provide free car shatter services if requested. Will recommend friends and relatives. free car shatter services if requested. Will recommend friends and relatives. More
by danny hii
January 28, 2022
Fred Williams went above and beyond with assisting us in trading and buying a car. Thankful he was able to help us today. He explained everything clearly and helped us with questions during the process! trading and buying a car. Thankful he was able to help us today. He explained everything clearly and helped us with questions during the process! More
by patinomegan97
January 28, 2022
Trust is important with me when it comes to servicing my Prius. Here in LONGO, they can be trusted. Plus the people working at Service… most of them are customer service oriented. They’re also professionals Prius. Here in LONGO, they can be trusted. Plus the people working at Service… most of them are customer service oriented. They’re also professionals. Well, there are some people who aren’t but you can find this type everywhere. At least there’s only a few of them here at LONGO! More
by ggand4
January 28, 2022
Longo is the one of the best service have also longo toyota have a friendly employee toyota have a friendly employee More
by Romeo3215
Employees Worked With
January 28, 2022
This is by far the best Toyota to go to for all your This is by far the best Toyota to go to for all your needs The best service department. If you’re a Toyota owner, this is the place to go. This is by far the best Toyota to go to for all your needs The best service department. If you’re a Toyota owner, this is the place to go. More
by josema1973
Employees Worked With
January 28, 2022
Excellent service with a very good agent named Raymond Perez. Location accessible nicer people to deal with and giving as the best information on regards to the car we need.Well experience agent. Agent a Perez. Location accessible nicer people to deal with and giving as the best information on regards to the car we need.Well experience agent. Agent and financial services give us all the information needed on On the purchase of car. Will recommend with all my friend your agent Raymond Peres and ToyotA Kongo ... best dealer I ever had in buying a car More
by Maria
Employees Worked With
January 28, 2022
First of all, why is it taking 4+ hours to get an oil change even with an appointment? And when they call/text that your car is ready to be picked up, and you go to pay, they tell you the paperwork is NO change even with an appointment? And when they call/text that your car is ready to be picked up, and you go to pay, they tell you the paperwork is NOT ready yet and to wait 10 min. After 10 min, tried to pay again and they said still working on the paperwork. About a half hour later was able to pay yet here my car was sitting there the whole time ready to be picked up. Also as I brought my 2017 Toyota Corolla in for an oil change the service writer is trying to upsale me on all these things that need to be done to my car because it had 61k miles on it.I need to change the transmission fluid ($143) and some kind of plates and what not ($300) and also a cabin filter ($60), so now instead of not paying anything for an oil change that was previously paid for I’m paying well over $600 with tax and labor. Oh but he threw in a $50 coupon so that brought my total down below $600. I really believe had my fiancé brought in the car they would not have tried to sell him on all these other things. I have been a loyal toyota customer for over 20 years but after this my next purchase will be a Honda! More
by cmbd74
Employees Worked With
