Longo Toyota

I was very disappointed with the service I received this 11/13/21 at Longo Toyota. I took my 2016 Toyota Camry for an Oil Change. I was called by service person I had signed the paperwork with, and he told 11/13/21 at Longo Toyota. I took my 2016 Toyota Camry for an Oil Change. I was called by service person I had signed the paperwork with, and he told me that the front right passenger tire had a nail in it and it was irreparable, I then proceeded to ask how much a new one would be. He said to find the same one and put it on will be $199.00. I then asked, "for one tire"? He said yes. I told him I didn't have that kind of money to spend, so I will take my car after the oil change, and thanked him. I went to a small mom & pop shop by my house and I stood watched everything and he pulled out a nail that that was no longer than 1/2 inch. The nail was mostly in the thread of the tire. He tested it and nothing leaking!!! I was in complete shock when he put it back and asked for $5 for what he had done. I feel like when a woman deals with a man about a car, we always are being taken advantage of in some way! In the past I was very happy going to Longo Toyota. But after this experience I will not be bringing my cars there or recommending this place to anyone I know. More

Always can count on Albert Lopez with my service and to keep my informed though out the whole process. Thanks. keep my informed though out the whole process. Thanks. More

After many deals, again another one and the same as always very satisfied with this Thanks always very satisfied with this Thanks More

I had a very pleasant servicerepresentative, Ben Z. I had a very pleasant service representative, Ben Z. assist me this weekend. One weakness of the process is that the only individual who went over I had a very pleasant service representative, Ben Z. assist me this weekend. One weakness of the process is that the only individual who went over the details of the service was the cashier who checked me out. Overall, a satisfactory visit but nothing special to make the long drive back to Longo, special. More

Fred Williams was excellent with securing the car and the finance options. This was my sons first time car buying and he had a very good experience he will remember. finance options. This was my sons first time car buying and he had a very good experience he will remember. More

They worked with us to make sure we got the car we needed. Excellent experience, we would buy from here again! Isaac is very knowledgeable and informative. It was a pleasure to deal with him. needed. Excellent experience, we would buy from here again! Isaac is very knowledgeable and informative. It was a pleasure to deal with him. More

Jimmy helped us over the last few days looking for a car that my needs and we finally got the car that I wanted. He looked at my budget and found exactly everything I needed to come with it. He was super he that my needs and we finally got the car that I wanted. He looked at my budget and found exactly everything I needed to come with it. He was super helpful and knowledgeable about everything and walked me through every step of my way to my car. Thank you Jimmy! More

Great job to Danny and Paul Leblanck keep up the fantastic work Longo is the best dealer bar none. fantastic work Longo is the best dealer bar none. More

It’s really good they know what they doing faster in friendly They do the best for you the sales person they’re really friendly and they know exactly what they talking about friendly They do the best for you the sales person they’re really friendly and they know exactly what they talking about More

Christian Egurvide is the person who assisted me, Longo Toyota lived up to its expectations of what people say about this place. This was my first purchase off a lot and Christian was very helpful i went i Toyota lived up to its expectations of what people say about this place. This was my first purchase off a lot and Christian was very helpful i went in alone and didn’t know much about deals or the paperwork and he was VERY patient with it all, not to mention I am very hardheaded and indecisive and don’t like feeling pressured and Christian didn’t do any of these things. I can’t say enough great things about him or this place, I wanted to wait months to write this review so assure my car performed to their standards and it exceeded them thank you Longo you have a new forever customer! More