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Longo Toyota

El Monte, CA

4.8
5,143 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office. If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities. Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon! Team Longo Toyota!
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3534 Peck Rd

El Monte, CA

91731

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Showing 5,143 reviews

October 09, 2021

Always great service. Very attentive, cordial and respectful. Noli is a great asset at Toyota. More

by Eladio Giron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Noli Evangelista
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2021 -

Longo Toyota responded

Thank you for entrusting the team @ Longo Toyota with your servicing needs. Have a great week and please hurry back

October 09, 2021

Consistently good service and and we’re very happy with the concierge service. Always very punctual and efficient service. More

by Jedi
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Martin Torres
October 09, 2021

Excellent customer service. He is a good listener. And quite an asset to Longo Toyota. He is extremely polite and very customer friendly! More

by Raymondandralph
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Daniel,Robles
Oct 11, 2021 -

Longo Toyota responded

Delighted to read of the caring attention provided by Daniel and the team @ Longo Toyota. Have a wonderful rest of the week and hurry back -

October 09, 2021

Honest, reliable, reliable and knowledgeable service advisor. I am a valued client since the early 2010. More

by Gerry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Noli Evangelista
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2021 -

Longo Toyota responded

We're honored to serve you - Team Longo

October 08, 2021

I came in for a complimentary oil change. I had an appointment to speed things up. I came in 30 minutes early to be safe. I waited 2 1/2 hours. If it wasn’t free, I wouldn’t have done it. More

by allhwy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Guerrero
Oct 08, 2021 -

Longo Toyota responded

We appreciate you sharing your viewpoint on DealerRater and our Svc Mgmt team, including Danny Guerrero are working diligently on reducing wait times for our guest. Have a safe weekend and thank you again, for your feedback - Team Longo

October 07, 2021

Great dealership! Great Service and support. Very professional and helpful. I have leased two cars from here. The entire team is great! More

by jamesmcpartlan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Mata
Oct 07, 2021 -

Longo Toyota responded

THANK YOU * THANK YOU * THANK YOU for the shout out on DealerRater and we're honored to serve you - Team Longo

October 07, 2021

Excellent service, good customer service and communication. My vehicle was fixed in a very timely manner. Thank you. More

by Peterzendejas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2021 -

Longo Toyota responded

Thank you for the shout out on DealerRater about your visit to Longo Toyota. We're happy to know that Alex took great care of you during your visit. Have a wonderful rest of the week and hurry back - Team Longo

October 06, 2021

Great service from Juan, he helped me to buy The car that it was most convenient for me, I m very greatfull from his service 100% the best thank u Juan More

by Aostrucking1@yahoo.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2021 -

Longo Toyota responded

We're honored to serve you and please enjoy what you drive - Team Longo

October 05, 2021

Excellently follow thru with my repairs. Would recommend them to my friends and family for any future services. More

by Peteragalicia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Biagio Galiota
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2021 -

Longo Toyota responded

Thank you for taking the time to post your feedback on DealerRater. We're so delighted to read of the caring attention provided to you. We're always here for your care care needs. Make sure to call us if you have any questions.

October 05, 2021

Always a really good experience when I go to this dealership never a problem. Customer service is really great there. More

by Carlosleonjr1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny Cabrera-Tellez
Oct 05, 2021 -

Longo Toyota responded

Thank you for the 5 STAR DealerRater review. We're honored to serve you - Team Longo

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