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Longo Toyota

El Monte, CA

4.8
4,551 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office. If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities. Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon! Team Longo Toyota!
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3534 Peck Rd

El Monte, CA

91731

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Showing 4,551 reviews

August 18, 2019

Great experience! Isaac was very honest, courteous, and kind during my purchase. He made sure all my questions were answered and I was content and informed about my pur More

by MaryMurillo99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Isaac Banos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ali Adnan, Jose Uribe
Aug 19, 2019 -

Longo Toyota responded

WOW - what a great way to begin our Monday in receiving this review from you!! Hi my name is Kary Loefler, Guest Relations Director for Longo Toyota. We cannot THANK YOU enough for entrusting us with your car care needs. Have a wonderful rest of the week! Kary

August 17, 2019

Great experience! Found a Highlander on the Internet, came in, test drove two, and purchased one. Oscar kept the process moving forward. I was there for less than two h More

by DeeDee
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Orellana, Sheri Jiang
Aug 19, 2019 -

Longo Toyota responded

Thank you for the shout out on DealerRater and appreciate your efforts in recognizing a few of our team members, Sheri/Oscar. Have a wonderful rest of the week and enjoy your beautiful Highlander from Longo Toyota. Kary Loefler Guest Relations Director

August 17, 2019

Stress free purchase What a great start to my day meeting Abel. From the first time we talked on the phone to our last handshake after my purchase I have nothing but great More

by gma3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
takin ghaznabi, Abel Duran
Aug 19, 2019 -

Longo Toyota responded

THANK YOU * THANK YOU * THANK YOU for taking the time to post your visit on DealerRater. From all of us at Longo Toyota we're honored to have been selecting to handle your car care needs. Welcome to the Longo Toyota Family and hurry back! Kary Loefler Guest Relations Director

August 17, 2019

Excellent service! Cassey was an excellent salesperson. He wasn’t pushy, answered all of our questions, and was more than happy to give us time to think about our decisi More

by Fnjshen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cassey Castaneda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2019 -

Longo Toyota responded

Happy Monday Fnjshen - It's Longo Toyota wanting to say CONGRATULATIONS on your recent purchase. Delighted to read of the caring attention provided by Cassey and the team. Make it a great day and keep spreading the word about Longo / Cassey we can never have enough business. Kary Loefler Guest Relations Director E: kary.loefler@longotoyota.com

August 15, 2019

Great experience Great customer service.. I really recommend Brandon cruz (sells men) he help me with every question I had I’m really happy with the car I chose and a More

by Frankie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2019 -

Longo Toyota responded

LOVE * LOVE * LOVE this photo - Hi it's everyone from Longo Toyota wanting to say CONGRATULATIONS - nice job!!!! Make sure you keep spreading the word about Longo / Brandon, we can never have enough business. Kary Loefler Guest Relations Director

August 15, 2019

2017 Tundra Abel did a great job putting the deal together for me. He respond to my email and text very quickly. Able also stay and extra four hour after his shif More

by dcorly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abel Duran
Aug 15, 2019 -

Longo Toyota responded

Thanks for the shout out on DealerRater - we appreciate your efforts in recognizing Abel. Make it a great day and hurry back! Kary Loefler Guest Relations Director Longo Toyota E: kary.loefler@longotoyota.com

August 14, 2019

Easy In and Out Experience, I needed a car! Mr. Ruben Cardenas was my sales person who accommodated my Prius search today, was very patient and knowledgeable. He wisely brought a print out of th More

by J.R.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2019 -

Longo Toyota responded

Thank you for the shout out on Dealerrater - we're all so honored to have earned your trust at Longo Toyota. Have a wonderful rest of the week, enjoy your recently purchased vehicle and hurry back Team Longo!

August 14, 2019

Very Disappointed Five stars for David Parada who took care of me. His Service was great and he was very honest. Amazing day to day update. Not so welcoming by most sta More

by Nyton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
AL and Bill
Aug 15, 2019 -

Longo Toyota responded

Hello Nyton, This landed on our Longo Toyota profile along with our Longo Lexus page. I understand that AJ has been in contact with you, is there something more that needs to be addressed? Kary Loefler Guest Relations Director E: kary.loefler@longotoyota.com

August 13, 2019

Another great experience at the service center Had to go to Longo to have a 4 wheel alignment done due to all the potholes in the roads, it was also time for a detail. Mandi Davis is a true profess More

by Carlos Jr.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mandi Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Detailers Israel and Jilverto
Aug 13, 2019 -

Longo Toyota responded

WOW - This review is amazing THANK YOU! Hi my name is Kary Loefler, Guest Relations Director for Longo Toyota. We really appreciate your efforts in recognizing a few of our team members, Mand, Israel and Jilverto. I cannot wait to share this review with them, I know it's going to make their day, it certainly has made mine. Can't wait to see you back on our Service Drive. Kary Loefler Guest Relations Director Longo Toyota D: 626.580.6057

August 13, 2019

Great service Had the pleasure of working with Isaac Banos. He was friendly, patient, knowledgeable and super helpful. No pressure at all. Truly a wonderful car buy More

by Redhead
Friendliness
Recommend Dealer
Yes
Employees Worked With
Isaac Banos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2019 -

Longo Toyota responded

Thanks for the time you've taken to recogizne one of our team members Isaac. The satisfaction of his guest is so very important to us and certainly with Isaac. Make it a great day and keep spreading the word about Longo Toyota, we can never have enough business. Kary Loefler Guest Relations Director E: kary.loefler@longotoyota.com

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