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Longo Toyota

El Monte, CA

4.8
5,143 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office. If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities. Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon! Team Longo Toyota!
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3534 Peck Rd

El Monte, CA

91731

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Showing 5,143 reviews

December 06, 2020

Issac was a wonderful salesperson. He made the process easy and clear. He is kind and knowledgeable. And we love the car. Highly recommend Issac! More

by Erica
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Banos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2020 -

Longo Toyota responded

Thank you Erica for sharing with others on DealerRater about your visit to Longo Toyota. I'm delighted to read of the caring attention Isaac provided. Please stay safe and have the Merriest of Holidays! Kary Loefler Guest Relations Director

December 04, 2020

Cassey has completely helped me through the process of buying a car. He not only helped make the transition easy, but he went the extra step to make sure every detail was managed. Since it was later at ni More

by Apowers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cassey Castaneda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2020 -

Longo Toyota responded

What a great way to end our week at Longo Toyota - Thank you for sharing with those who follow DealerRater about your visit/experience with Cassey. I cannot wait to share this review with him, I know it's going to make his day, it certainly has made mine. Have the Merriest of Holiday and please stay safe. Kary Loefler Guest Relations Director

December 03, 2020

This is the second time buying a car from longo Toyota and went the Ruben again great customer service and I’m happy with my purchase. More

by Medinaeunice66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2020 -

Longo Toyota responded

Welcome back and HONORED you've returned for a 2nd vehicle - THANK YOU * THANK YOU * THANK YOU! Please have the Merriest of Holidays and be safe. Kary Loefler - Guest Relations Director - Longo Toyota

December 02, 2020

Issac was extremely helpful with my purchase at Longo over this last weekend. The car buying experience can always be a hassle but he made sure to explain everything clearly and make it so that there was More

by rvcacube
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Banos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2020 -

Longo Toyota responded

Thank you for entrusting Longo Toyota | Isaac with your car care needs. We wish you the Merriest of Holidays and please stay safe! Team Longo

December 01, 2020

We bought a car from Longo Toyota from Fred williams' about 2 years ago. I would not go any place else to buy a car. Fred made us feel at home when we purchased the car 2 years ago and we were glad t More

by davegardnerplumbing
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2020 -

Longo Toyota responded

What a great way to begin a new month at Longo Toyota - We're so honored, Longo | Fred to have earned your trust in handling your car care needs and delighted to know that you're not going anywhere else but Longo (Woot Woo). Please tell your family we're always here to help, when they're ready. Happy Holidays and please be safe Kary Loefler Guest Relations Director

November 29, 2020

As advertised, everything as expected. Friendly and knowledgeable. This dealership provide the best car purchase I have gone through. No haggling required and I got a great deal More

by Jude
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2020 -

Longo Toyota responded

So delighted to read of the caring attention Fred Williams provided during your visit to Longo Toyota. We know you have many choices when selecting a brand/dealer and honored you've chosen us to handle your car care needs. Have the Merriest of Holidays Kary Loefler Guest Relations Director

November 29, 2020

Clean well kept dealership nice friendly people to work with. The only issue is the wait time. If the finance office could have been sped up that would have been great More

by Waltb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sammy Khan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2020 -

Longo Toyota responded

It's a very busy time (thankfully) for our dealership but we do appreciate your feedback and thank you, for entrusting Longo with your car care needs. Kary Loefler | Guest Relations Director Happy Holidays

November 28, 2020

Cassey was a great help in finding the vehicle I wanted. He found it right away and I went home in my Highlander. Thanks Cassey More

by Martinezslpa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cassey Castaneda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2020 -

Longo Toyota responded

Thank you for the shout out on DealerRater - Team Longo

November 28, 2020

Fred is a great people person. Very easy to work with. My used car buying experience the best I’ve ever had. Would recommend Fred to friends & family. More

by Cathy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2020 -

Longo Toyota responded

Boy did this review ever make us smile at Longo Toyota - It's the highest honor, knowing that you would refer all your family | friends to our dealership and with Fred Williams - THANK YOU for entrusting us with your car care needs. Kary Loefler Guest Relations Director Happy Holidays!

November 26, 2020

Awesome experience with Fred Williams. Easy and quick buying process. Price as advertised. I would recommend Fred for anyone planning to buy a Toyota. Thanks Fred More

by Han Kim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2020 -

Longo Toyota responded

Happy Monday and Happy Holidays from all of us at Longo Toyota - Boy did this review ever make our day - THANK YOU! Enjoy what you drive and stay safe... Kary Loefler Guest Relations Director

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