Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Longo Toyota
El Monte, CA
5,093 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office.
If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities.
Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon!
Team Longo Toyota!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 9:00 AM - 8:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 5,093 reviews
October 26, 2020
Went to Long not expecting to finalize a deal today. However, Mr. Cardenas provided such excellent service, and helped us get exactly what we needed. He was patient, clear and very knowledgeable. However, Mr. Cardenas provided such excellent service, and helped us get exactly what we needed. He was patient, clear and very knowledgeable. More
by Diana
Employees Worked With
October 25, 2020
This is the third car our family has purchased from Isaac, He has always been excellent. As has been Longo Toyota in all of our dealings Isaac, He has always been excellent. As has been Longo Toyota in all of our dealings More
by bcdavis50
October 22, 2020
Bad experience with this employee! Very condescending! Poor customer service. I was planning to buy from Longo but his conversation made me continue to look elsewhere. Longo just lost my business because Poor customer service. I was planning to buy from Longo but his conversation made me continue to look elsewhere. Longo just lost my business because of him. More
by t ngu
Employees Worked With
October 21, 2020
Had an easy, pleasant experience Glad I was able to work Had an easy, pleasant experience Glad I was able to work out a deal I recommend Juan for your next toyota purchase And No, I did not get paid fo Had an easy, pleasant experience Glad I was able to work out a deal I recommend Juan for your next toyota purchase And No, I did not get paid for posting this lol More
by Lbernardo021
Employees Worked With
October 21, 2020
Juan was very easy going and patient. He was very good at listening and helped me narrow down what I wanted in my car purchase. I would highly recommend him. listening and helped me narrow down what I wanted in my car purchase. I would highly recommend him. More
by JJ B.
Employees Worked With
October 20, 2020
I was very pleased with the services i was provided by Isaac Baños in the sales department. He made my car shopping a very positive and pleasant experience. He was easy to talk to and he explained the det Isaac Baños in the sales department. He made my car shopping a very positive and pleasant experience. He was easy to talk to and he explained the details very well. I would %100 recommend Isaac to my friends and family looking for a car. Thank you Isaac ! More
by Gabby t.
Employees Worked With
October 19, 2020
Dealer is good I little pricey but it help whit the finance some times the staff is very friendly and location is good close to everyone finance some times the staff is very friendly and location is good close to everyone More
by Edgar
Employees Worked With
October 18, 2020
We keep coming back to Longo Toyota because of the values and service. Fred Williams has been our go to guy for the last 3 vehicles. Thank you so much for your help. and service. Fred Williams has been our go to guy for the last 3 vehicles. Thank you so much for your help. More
by Cherxoxo
Employees Worked With
October 17, 2020
My first time buying a car. Ruben was very calm, patient and answered all our questions. I appreciate his honesty and how he explained everything step by step. I felt comfortable and at ease, no pressure at and answered all our questions. I appreciate his honesty and how he explained everything step by step. I felt comfortable and at ease, no pressure at all. :) More
by Cynthia
Employees Worked With
October 12, 2020
Excellent customer service. Very friendly and professional. Made the process easy and pleasurable. Would def recommend to friends and family. Happy I decided to come here. professional. Made the process easy and pleasurable. Would def recommend to friends and family. Happy I decided to come here. More
by AR55
