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Longo Toyota

El Monte, CA

4.8
5,093 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office. If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities. Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon! Team Longo Toyota!
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3534 Peck Rd

El Monte, CA

91731

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Showing 5,093 reviews

October 12, 2020

Huge selection of cars beautiful and spotless dealership. We would highly recommend Longo Toyota and Fred Williams as he made our buying experience all the more enjoyable More

by lindagall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2020 -

Longo Toyota responded

We're honored that you've chosen Longo Toyota / Fred Williams to handle your car care needs and thank you, for all the kind words about your visit and our inventory - We work hard to make sure we have the right vehicles to make your car buying experience easy Make it a great day Kary Loefler Guest Relations Director

October 11, 2020

He was really helpful, explained everything we needed to know about our certificate vehicle ,he answered all my questions. We are very please thank you. More

by djimpala
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sheri , Oscar Orellana, Sheri Jiang
Oct 12, 2020 -

Longo Toyota responded

CONGRATULATIONS on your recent purchase at Longo Toyota and we want you to enjoy what your drive. Please stay safe and welcome to the Longo Family! Team Longo

Oct 12, 2020 -

djimpala responded

I have bought 3 cars with you guys and I keep on going to Longo because I like the way you guys take care of me and my family cars too, keep up the good work guys!!!! Thanks

October 11, 2020

Thank you for making our car buying experience easy. Your kindness and patience reminded us there are still good sales men out there! Thanks Cassy!! More

by Gots2bpretty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cassey Castaneda
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 11, 2020

Jose was great and super helpful. He really made us feel comfortable during the purchasing and financing process. Overall great experience and love the car! More

by jcorzo7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 12, 2020 -

Longo Toyota responded

From all of us at Longo Toyota - CONGRATULATIONS on your recent purchase and keep spreading the word about Longo/Jose we can never have enough business Kary Loefler Guest Relations Director

October 10, 2020

Cassey is a no nonsense, straight to the point salesmen. He made my experience pleasant and comfortable. I definitely will go back to longo toyota! My over all experience was painlessly longo toyota compare More

by Ericjfc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cassey Castaneda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Louis wang finance
Oct 12, 2020 -

Longo Toyota responded

Boy did this review ever make our day at Longo Toyota - THANK YOU for taking the time to recognize a few of our team members, Cassey and Louis. I will make sure they both receive a copy of this review, I know it's going to make their day, it certainly has made mine. Stay well! Kary Loefler Guest Relations Director

October 10, 2020

Hovig has been selling our vehicles to all of our family and friends for the past 5 years! I just purchase my new 2020 Toyota Camry Hybrid and as always Hovig provided excellent service, clear, fast and eas More

by Yolanda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hovig Baghdassarian
Oct 12, 2020 -

Longo Toyota responded

Welcome back Yolanda - I'm so delighted to read that you remembered Hovig at Longo. We know you have many choices when selecting a brand/dealer and we're honored more today that you've returned than words can express. Enjoy that beautiful 2020 Toyota Camry Hybrid - and THANK YOU, for being the most important part of our business! Hurry back.... Kary Loefler - Guest Relations Director

October 09, 2020

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by shehryark703
Recommend Dealer
Yes
Employees Worked With
Alex Ayala
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2020 -

Longo Toyota responded

Please remove our dealership from any future marketing correspondences

October 08, 2020

Very friendly and informative. Buying our car with him was hassle free and a pleasure. We will definitely refer our friends and family if they are looking for a Toyota. Finance people were cool too. More

by afcorpus778
Recommend Dealer
Yes
Employees Worked With
Cassey Castaneda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2020 -

Longo Toyota responded

What a great way to begin our Friday at Longo Toyota - THANK YOU for such an awesome review - you've made our day! Enjoy what you drive and keep spreading the word about Longo / Cassey we can never have enough business. Kary Loefler -Guest Relations Director

October 07, 2020

Great customer service! Jose was very knowledgeable and patient. He showed me all the cars I was interested in until I found the perfect one. I love my new car! Will be referring friends and family to Jose More

by Sweepy81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Luis Del Solar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2020 -

Longo Toyota responded

We love when our guests find that PERFECT vehicle.... YAY..... Hi my name is Kary Loefler and I manage our online reputation. I came across your review today and was so delighted to read your posting. From all of us at Longo Toyota we're honored that you've entrusted us to handle your car care needs. Have a wonderful rest of the week, please stay safe and enjoy what you drive. Kary

October 05, 2020

Fred Williams was incredibly helpful and patient with my mother on the purchase of her 2017 Camry. Will recommend to friends on their future purchases. More

by jason112233
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2020 -

Longo Toyota responded

What a great way to begin our week at Longo Toyota - THANK YOU and CONGRATULATIONS on your 2017 Camry - nice job!!! From all of us at Longo we wanted to say WELCOME TO OUR FAMILY!!! Kary Loefler - Guest Relations Director

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