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Longo Toyota

El Monte, CA

4.8
4,551 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office. If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities. Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon! Team Longo Toyota!
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3534 Peck Rd

El Monte, CA

91731

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Showing 4,552 reviews

July 29, 2019

Ruben is excellent! Ruben is an excellent sales person and a pleasure to work with! I am a first time buyer and he made the process seem smoother than I thought. My mothe More

by CTruley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2019 -

Longo Toyota responded

Good Morning and Happy Monday - From all of us at Longo Toyota we wanted to THANK YOU for entrusting us with your car care needs and appreciate all the efforts in recognizing one of our team members, Ruben. Thank you again, for being the most important part of our business Kary Loefler Guest Relations Director

July 28, 2019

Very nice dealership. Longo Toyota is a great dealership. Salesman Fred Williams provided excellent service and was very knowledgeable when answering questions regarding th More

by Rocky
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wallace Chow, Ricardo Mendoza, Will Amiri
Jul 29, 2019 -

Longo Toyota responded

Good Morning and Happy Monday - It's Longo Toyota wanting to say CONGRATULATIONS on your recent purchase from Fred Williams and welcome you to the Longo Toyota Family! Have a wonderful rest of the week, stay hydrated and keep spreading the word about Longo / Fred we can never have enough business. Kary Loefler Guest Relations Director

July 28, 2019

Great Experience Working with the Sales Rep, Brandon Cruz has always been great. This is our 2nd but not last purchase from Longo Toyota. From our first experience buy More

by IKAIKA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Teddy Chiu - Service Dept
Jul 29, 2019 -

Longo Toyota responded

WOW - What a great way to being our day at Longo - THANK YOU for putting a smile on my face (so proud of the team). I cannot wait to share this review with our Sls/Svc Dept, I know it's going to make everyone's day, it certainly has made mine. Thank you once again, for entrusting us with your car care needs. Kary Loefler Guest Relations Director

July 28, 2019

My car Longo Toyota was different experince I Hate buying cars had very bad experiences the timing in and out was incredidable Brandon Cruz top of the line More

by Amatos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2019 -

Longo Toyota responded

LOVE * LOVE * LOVE this photo - Nice job.... Hi my name is Kary Loefler, Guest Relations Director for Longo Toyota. Thank you for taking the time to recognize one of our team members, Brandon. I couldn't agree with you more in what an asset he is to our company. Have a wonderful rest of the week and hurry back! Kary

July 26, 2019

Longo Toyota Used Car Purchase Just bought a used 2006 Toyota Matrix I saw online via the AAA used car buying service website. Everything went smoothly and Brandon Cruz, my sales pe More

by Stumpjumper33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2019 -

Longo Toyota responded

THANK YOU * THANK YOU * THANK YOU for sharing with everyone on DealerRater about your visit to Longo Toyota. We're all so honored to have earned your business with your car care needs. Have a wonderful weekend, stay hydrated and hurry back Team Longo

July 24, 2019

Awesome Customer Service! If you're looking for a salesman on this website chances are you've done some research on how to buy a car. A good step in the right direction. I've g More

by BigWill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Yip
2.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2019 -

Longo Toyota responded

Hi Big Will - It's Longo Toyota, boy do we ever enjoy starting our day off with reviews such as yours. THANK YOU you for all your efforts, in recognizing a few of our team members, Jeffrey / Brandon. I will make sure they get a copy of this review, I know it's going to make their day, it certainly has made mine. Kary Loefler Guest Relations Director

July 23, 2019

Thanks Brandon Brandon Cruz was great I didnt like that the dealer was unwilling to move on the price at all to help me stay within the budget. The only reason I bo More

by Highlander18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2019 -

Longo Toyota responded

Good Morning - It's Longo Toyota wanting to say THANK YOU for sharing your feedback. Glad to read of the caring attention provided by Brandon. Because your voice and experience is important to us at Longo, I would like to find out more of what transpired " But the dealer brought it down to a 4 almost a 3" why, what happened? Kary Loefler Guest Relations E: kary.loefler@longotoyota.com

July 22, 2019

Satisfied Customer Fred Williams gave great customer service; friendly and knowledgeable. He was accommodating. He worked within our budget without pressure. The Longo f More

by MyDenila
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2019 -

Longo Toyota responded

From all of us at Longo Toyota we wanted to say CONGRATULATIONS on your recent purchase from Fred Williams and thank you for entrusting us with your car care needs. Have a wonderful day and keep spreading the word about Longo/Fred we can never have enough business. Kary Loefler Guest Relations Director

July 21, 2019

We have great experience with Fred Williams Fred is the best sale rep we ever met. He was very detailed and very experienced. He is very honest. I strongly recommend to meet Fred for purchasing More

by Dalis@2545
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2019 -

Longo Toyota responded

Happy Monday and THANK YOU for sharing with others on DealerRater about your visit to Longo Toyota and entrusting us with your car care needs. Have wonderful rest of the week and hurry back! Team Longo

July 20, 2019

Missing trunk cover. He didn’t handle the issue but instead told me to find a used one on EBay, which the statement in itself is insulting. Why? EBay? Simply, If a person More

by lexusls460
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Abel Duran
Jul 20, 2019 -

Longo Toyota responded

Good Afternoon My name is Kary Loefler, Guest Relations Director for Longo Toyota and I want you to know I'm here to help! Please call me at 626.580.6057 or kary.loefler@longotoyota.com Look forward to hearing back from you Kary

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