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Longo Toyota

El Monte, CA

4.8
5,091 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office. If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities. Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon! Team Longo Toyota!
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3534 Peck Rd

El Monte, CA

91731

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Showing 5,091 reviews

September 07, 2020

Since the beginning he tried his best to make our deal happen he was very patient and helpful he went above and beyond best dealer and seller!! More

by Lauracastillo455
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2020 -

Longo Toyota responded

Happy Labor Day and thank you for the shout out on DealerRater. Have a Safe Holiday and welcome to the Longo Family! Team Longo

September 07, 2020

Great Dealership with wonderful employees! I’m a first time buyer and my salesman was so nice and explained everything so well. I highly recommend! More

by tianainiguez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2020 -

Longo Toyota responded

From all of us at Longo Toyota we wanted to say CONGRATULATIONS on your recent purchase with Fred and the team. We're hopeful that all is well and that you're enjoying what you're driving. If there's anything that Fred can do, please feel free to contact him, he's always here to listen. Make it a great day Kary Loefler Guest Relations Director

September 06, 2020

Ruben is awesome!!! This is my second purchase with him and both of my experiences have been great. Thank you so very much Ruben Cardenas. More

by Nancy
Recommend Dealer
Yes
Employees Worked With
Ruben Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2020 -

Longo Toyota responded

Happy Labor Day and thank you for the shout out on DealerRater. Have a Safe Holiday and welcome to the Longo Family! Team Longo

September 05, 2020

Both Abel and Fred were extremely friendly and patient. I have 3 yr old son and he had his moments during the sales process that he expressed his dislike of just sitting around in a stroller. But Abel and es More

by belindaportillo79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abel Duran
Sep 07, 2020 -

Longo Toyota responded

Happy Labor Day Ms. Portillo & Family! From all of us at Longo Toyota we wanted to THANK YOU for entrusting us with your car care needs and delighted to read of the caring attention Fred/Abel provided. Thank you again, for being the most important part of our business! Kary Loefler Guest Relations Director

September 03, 2020

Jimmy is absolutely amazing! He was extremely helpful. We will be back next year to buy another car!! Everything was done in a timely fashion. More

by toyota777
Recommend Dealer
Yes
Employees Worked With
Jimmy Htun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2020 -

Longo Toyota responded

Thanks for the shout out on DealerRater about your visit to Longo Toyota. Have a safe Holiday weekend - Team Longo

September 02, 2020

Repeat customer. Excellent no haggle experience. Received all the features desired in my last 3 purchases. Thank you Mr. Wong for taking the stress away from auto investing . More

by brussel111
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2020 -

Longo Toyota responded

Welcome back Brussel111 and appreciate your loyalty to Longo Toyota / Andy Wong. We know you have many choices when selecting a brand / dealer and honored that you've remembered Longo time and time again! Make it a great day and THANK YOU, for being the most important part of our business Kary Loefler Guest Relation Director

September 02, 2020

Oscar was very friendly and helpful. I called longo and spoke with him about getting into another car after my 2016 that I also got at longo was a total loss after an accident. He got me in to a 2019 Camry More

by Veronica
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Malik Abbas, Oscar Orellana
Sep 02, 2020 -

Longo Toyota responded

Hi Veronica - It's Longo Toyota wanting to say CONGRATULATIONS and so delighted to read of the caring attention provided by Oscar and the team but more importantly that you're okay after your accident. Make it a great day! Team Longo

September 02, 2020

Fred is the best salesperson ever. I call him my 'salesman extraordinaire'! Very knowledgeable and helpful, but more than anything he has over-the-moon followup and integrity! He is trustworthy and More

by dianadejoseph
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie in finance and Mike. The sales mgr were good.
Sep 03, 2020 -

Longo Toyota responded

What a great way to end our day at Longo Toyota - Thank you for such a kind posting on DealerRater and appreciate your efforts in recognizing Fred, Eddie and Mike. Have a wonderful rest of the week and hurry back! Team Longo

September 01, 2020

The process was easy and super fast. When i arrived to the dealer (Longo Toyota), Cassey Castaneda had the car ready and washed. Great experience! Everyone was friendly, professional and respectful. Defi More

by Geo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cassey Castaneda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2020 -

Longo Toyota responded

What a great way to start off a new month (Sept) with a review such as your YAY!!!!! Hi my name is Kary Loefler and I manage our online reputation for Longo Toyota and came across your posting. We can't thank you enough for all your efforts in recognizing one of our team members Cassey. Make it a great month - and keep spreading the word about Longo / Cassey we can never have enough business! Kary

August 31, 2020

Abel was very friendly and helpful. He made the entire experience smooth and an overall very good experience. The car I wanted to see was ready to go when I got there and he was very fair in getting me a More

by Tnbcooper923
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abel Duran
Aug 31, 2020 -

Longo Toyota responded

Thank you for all your kind words you've mentioned in your review and appreicate your efforts in recognizing one of our team members Abel. Keep enjoying what you drive! Team Longo Toyota

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