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Longo Toyota
El Monte, CA
5,133 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office.
If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities.
Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon!
Team Longo Toyota!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 9:00 AM - 8:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
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Showing 5,133 reviews
December 07, 2024
Great dealing with them as upfront with full disclosure of all the options available on my lease of all the options available on my lease More
by rcelio
Employees Worked With
December 07, 2024
Very thorough. Stayed late, and did not give up until we understood everything. He broke the "car dealer mould." Stayed late, and did not give up until we understood everything. He broke the "car dealer mould." More
by Allenkrohn
Employees Worked With
December 06, 2024
Ariel Ramirez was awesome. She was very professional and efficient. And she kept me updated on the progress of my car and got it done quickly. She was very professional and efficient. And she kept me updated on the progress of my car and got it done quickly. More
by DKP
Employees Worked With
December 05, 2024
Service Asst manager was efficient, he answered all questions patiently. Car was finished in timely manner. questions patiently. Car was finished in timely manner. More
by J.B.
Employees Worked With
December 03, 2024
They were professionals, courteous, knowleageable, and the service and time went excellent, I will return again the service and time went excellent, I will return again More
by Imendieta61
December 03, 2024
Fred Williams was extremely helpful throughout my entire experience at Longo Toyota. It was a very smooth process! He made it less stressful and more exciting for me when purchasing my vehicle which I appr experience at Longo Toyota. It was a very smooth process! He made it less stressful and more exciting for me when purchasing my vehicle which I appreciated a ton! More
by diana
Employees Worked With
December 03, 2024
Friendly people and I will be recommending to my friends also is a nice place also is a nice place More
by cqg19
Employees Worked With
December 02, 2024
Longo Toyota has been around for all these years for good reason. They know what they are doing, have a large inventory and have a great sales and finance team. You want an easy and non-hassle experience? Go reason. They know what they are doing, have a large inventory and have a great sales and finance team. You want an easy and non-hassle experience? Go see Michael Kim at Longo Toyota and that's what you'll get. More
by bbrickner78
December 01, 2024
Andrew was great. Great customer service skills and call me to give me status updates on my vehicle. The only thing I dislike about my experience was that the maintena Great customer service skills and call me to give me status updates on my vehicle. The only thing I dislike about my experience was that the maintenance message on my dash was not reset and also the 5k mileage engine oil replacement reminder message was not added to center dash. I had to do it myself with the help of Andrew. Andrew sent me how to reset it and I also looked it up on YouTube to resolve it myself. Paying for a service but having to do it yourself is the reason people stop getting their vehicles serviced at the dealerships. Andrew said he would talk to management about this issue. Hopefully he does but overall Andrew was an excellent service rep will ask for him next time. More
by melemel04
Employees Worked With
Andrew Chu
