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Longo Toyota

El Monte, CA

4.8
5,078 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office. If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities. Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon! Team Longo Toyota!
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3534 Peck Rd

El Monte, CA

91731

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Showing 5,078 reviews

October 30, 2024

We are very happy with our purchase and the excellent customer service provided by Ruben. He was very patient with us and answered all of our questions. I would definitely recommend Ruben to anyone looki More

by MariaL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ruben Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2024 -

Longo Toyota responded

Thank you so much for taking the time to share your experience on DealerRater! We’re delighted to hear that you’re happy with your purchase and that Ruben provided you with excellent customer service. We pride ourselves on our team’s dedication, and it’s wonderful to know that Ruben’s patience and attentiveness made a difference during your buying process. Your recommendation means a lot to us! Team Longo

October 29, 2024

The service was great and the person that attended to me was outstanding- I grade him a 20 for his service. More

by Emen1228
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Agustin Jauregui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2024 -

Longo Toyota responded

Thank you so much for taking the time to share your experience on DealerRater! We truly appreciate your kind words about our service and are thrilled to hear that our team member provided you with outstanding assistance. Your feedback means a lot to us, and a score of 20 is truly gratifying! Team Longo

October 29, 2024

I bought 3 cars from Fred over the course of 2 decades. He is very honest, personable, patient, and great pleasure to work with. Highly recommended him! More

by N
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Fred Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2024 -

Longo Toyota responded

Thank you for your amazing review! We're thrilled to hear about your positive experiences with Fred over the years. It’s wonderful to know that his honesty, patience, and personable approach have made your car-buying journey a pleasure. Longo Toyota

October 27, 2024

The dealership facility is excellent. It served all my needs with my purchase. It was my first visit to Longo and it was a great experience. The salesman was motivated, enthusiastic and More

by ymsantillan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isaac Banos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Haro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

Longo Toyota responded

Thank you for sharing your experience with us! We’re delighted to hear that your first visit to Longo was a great one. It’s wonderful to know that our facility met all your needs and that our salesman provided you with motivated, enthusiastic, and knowledgeable service regarding Toyota vehicles. Welcome to the Longo family

October 27, 2024

Purchase in 2015 of our Camry went well. The Service Team at Longo Toyota is excellent. We only bring the Camry here for its servicing including tires which we just purchased. We highly reco More

by Neil 4 GOD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Su
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew- 5 STARS as well!
Oct 28, 2024 -

Longo Toyota responded

Thank you for your wonderful review! We’re thrilled to hear that your purchase of the Camry in 2015 went smoothly and that you’ve consistently had a positive experience with our Service Team. We appreciate your loyalty in choosing Longo Toyota for all your servicing needs, including your recent tire purchase. Your recommendation means a lot to us!

October 26, 2024

Longo is Clean, efficient and fair. I have been doing business with them since 1987 and wouldn’t go anywhere else. More

by Margaretnjoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

Longo Toyota responded

Thank you for your wonderful review! We truly appreciate your kind words about Longo being clean, efficient, and fair. It means a lot to us to have customers like you who have been with us since 1987. Your loyalty is invaluable, and we look forward to continuing to serve you for many more years to come. Longo Toyota

October 26, 2024

Fred was great! He helped me get into a used vehicle In my price range. No haggling! More

by kellycelestin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

Longo Toyota responded

Thank you for taking the time to share your experience on DealerRater! We appreciate your feedback and are glad to hear that Fred provided you with excellent service while helping you find a vehicle within your budget. Enjoy what you drive - Team Longo

October 25, 2024

I love the service the provided me. It was fast and excellent but it cost me a arm and a leg More

by Damo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2024 -

Longo Toyota responded

Thank you for taking the time to share your experience on DealerRater! We’re thrilled to hear that you loved the service and found it to be fast and excellent. We truly value your feedback. We understand that quality service can sometimes come at a premium, and we appreciate your understanding. Team Longo

October 24, 2024

Service Department took care of my tire purchase and installation along with oil change and wheel alignment in a timely and professional manner. More

by VicH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Chu,Abilene Araujo
Oct 24, 2024 -

Longo Toyota responded

Thank you so much for taking the time to share your experience with our Service Department on DealerRater! We’re thrilled to hear that you were pleased with your tire purchase, installation, oil change, and wheel alignment. Make it a great day - Team Longo

October 24, 2024

I have both bought my cars and serviced my cars at Longo for many years. I have always received curtious service and clear explanations of what is recommended. More

by prod-0.zeros
Recommend Dealer
Yes
Employees Worked With
Bruce Herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2024 -

Longo Toyota responded

Thank you so much for your thoughtful review on DealerRater! We truly appreciate your continued trust in us for both your vehicle purchases and servicing over the years. It’s wonderful to hear that you’ve consistently received courteous service and clear explanations from our team. Team Longo Toyota

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