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Longo Toyota

El Monte, CA

4.8
5,067 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office. If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities. Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon! Team Longo Toyota!
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3534 Peck Rd

El Monte, CA

91731

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Showing 5,067 reviews

October 28, 2019

Quick and easy Great customer service, very attentative by Richard Gallegos! Would definitely recommend this dealership to friends and family. It was by far the quic More

by Dj828
Recommend Dealer
Yes
Employees Worked With
Sheri Jiang, Ricardo Gallegos
Oct 28, 2019 -

Longo Toyota responded

Thank you for the shout out on DealerRater - From all of us at Longo Toyota we appreciate your business - Team Longo

October 25, 2019

The Disneyland of car dealerships Longo Toyota is the place to go and Sergio is the man to see. He was super awesome. Never pushy and beyond helpful. There’s a Starbucks if you need co More

by Shelly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sergio Gamboa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2019 -

Longo Toyota responded

Hello Shelly and Happy Friday - what a great compliment "Disneyland of Dealerships" At Longo we really do try to exceed the expectations of all our guests and delighted to read of the caring attention provided by Sergio and the team. Have a wonderful weekend and enjoy your recently purchased vehicle at Longo. Make it a great day! Kary

October 24, 2019

Quick and straightforward service They made the experience very pleasant. They were also quick to let us know what they can offer and gave us a very good price without making us negoti More

by Joyce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Luu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Haro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2019 -

Longo Toyota responded

Good Morning Joyce - it's Longo Toyota wanting to say CONGRATULATIONS - We're so excited for you and quite honest very honored you've entrusted us with your car care needs. Have a wonderful weekend, stay cool and hurry back Team Longo

October 24, 2019

Very fast and friendly service. Called a day before to inform Fred that I was interested in a vehicle and would be traveling to take a look at it. He put it on hold for me and we wer More

by Nicolesoukaseum
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2019 -

Longo Toyota responded

Good Morning - from all of us at Longo Toyota we wanted to THANK YOU for sharing with others, on DealerRater about your visit to our campus. Glad to read of the caring attention provided by Fred and the team. Have a great weekend - Team Longo

October 23, 2019

Quality service! Ruben Cardenas was really helpful and honest. He did a great job helping me navigate through my first purchase! He was very knowledgeable of the vehic More

by Jesse R.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2019 -

Longo Toyota responded

Good Morning Jesse - I'm so delighted to read of the caring attention provided by Ruben and the team at Longo Toyota. We know you have many choices when selecting a brand/dealer and we're all very honored to have earned your trust with your car care needs. Hurry back! Kary Loefler Guest Relations Director

October 22, 2019

Great Sales Person I have never had a sales person like Marcos he is very professional and great at his job. I personally have purchase 3 cars from him and have referred More

by Alicia Williams
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcos Viveros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2019 -

Longo Toyota responded

Good Afternoon Ms. Williams - It's Longo wanting to say CONGRATULATIONS on your recent purchase. We're all so honored at Longo for your ongoing loyalty to our company / Marcos (3 vehicles) THANK YOU! Have a wonderful rest of the week and welcome back! Kary Loefler Guest Relations Director

October 22, 2019

Fast, friendly experience. Buying a car at Longo was great! We began our search with Walter, he was very kind and informative. Brandon helped us the day we bought our car and wa More

by Trace1021
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Walter Kostecki
Oct 23, 2019 -

Longo Toyota responded

Love starting our mornings at Longo with such a great photo. From all of us at Longo we wanted to THANK YOU for entrusting us with your car care needs. Have a wonderful day, stay cool - it's going to be hot today in Cali and hurry back Kary Loefler Guest Relations Director Longo Toyota

October 21, 2019

Great job Thank you Longo Toyota me and my wife had a great experience with Brandon cruiz he went out of his way To put us in a beautiful RAV4 Limited Brandon c More

by Happy family
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2019 -

Longo Toyota responded

Thank you for all your kind words about Longo Toyota / Brandon. The only thing missing from your photo is you/family standing by this beautiful RAV4 and jumping for joy!!!! I will make sure that Brandon and the team receive a copy of this review, I know it's going to make their day, it certainly has mde mine. Hurry back! Kary Loefler Guest Relations Director

October 21, 2019

Great service! Fred Williams showed us numerous cars and took us on test drives. Friendly service, no hard sell. Very respectful and knowledgeable. We will recomm More

by Lefty22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2019 -

Longo Toyota responded

What a great way to begin our week - Thank you so much for posting your visit to Longo Toyota on DealerRater. We know you have many choices when selecting a brand/dealer and we're all very honored you've chosen Longo / Fred for your car care needs. Kary Loefler Guest Relations Director

October 20, 2019

No Pressure Car Buying We went to Longo Toyota to look for a replacement car as ours was totaled in an accident. Sam quickly introduced himself and we told him what we were More

by J&M
Recommend Dealer
Yes
Employees Worked With
Sam Halawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2019 -

Longo Toyota responded

Thank you so much for posting this wonderful review. We cannot thank you enough for entrusting us with your car care needs. Have a wonderful rest of the week and hurry back! Team Longo

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