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Longo Toyota

El Monte, CA

4.8
5,072 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office. If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities. Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon! Team Longo Toyota!
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3534 Peck Rd

El Monte, CA

91731

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Showing 5,072 reviews

June 08, 2019

A Great Experience Isaac was very helpful in guiding us through the car buying process. He was willing to go out of his way to make the process easier for us, and threw More

by CarReview1!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Isaac Banos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2019 -

Longo Toyota responded

Hello CarReview1!, THANK YOU so much for your feedback. I will be sharing your comments with Isaac. We certainly appreciate you sharing your experience with all of those who follow DealerRater From all of us here at Longo Toyota - Welcome to our Family! Jessica Galvan Guest Relations Supervisor D. 626-580-6268 E. jessica.galvan@longotoyota.com

June 08, 2019

Fred Williams = patient and understanding I’m a 1st time buyer Fred Williams made the process easy. He was very understanding of my budget, and reiterated over and over that he wanted to find More

by Radansonii
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2019 -

Longo Toyota responded

Hello Radansonii, Thank you so much for your kind words. We certainly appreciate you sharing your experience that you had with Fred. From all of us here at Longo Toyota - Welcome to our Family! Jessica Galvan Guest Relations Supervisor D. 626-580-6268 E. jessica.galvan@longotoyota.com

June 06, 2019

Great deal on a great car I was able to test drive the car I wanted as soon as I got to the dealership. All my questions about the vehicle were answered, and Isaac helped take More

by mmontes24
Recommend Dealer
Yes
Employees Worked With
Isaac Banos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Sadeghi
Jun 08, 2019 -

Longo Toyota responded

Hello mmontes24, Thank you so much for your kind words. We certainly appreciate you sharing your experience that you had with Isaac. From all of us here at Longo Toyota - Welcome to our Family! Jessica Galvan Guest Relations Supervisor D. 626-580-6268 E. jessica.galvan@longotoyota.com

June 05, 2019

Ruben: The Greatest Sales Rep Ever - We Got Another Car I wrote a review on 11/16/18 (regarding my Camry purchase) indicating that we would be back so my husband could get his Prius. Well, we were true to More

by stacie123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2019 -

Longo Toyota responded

WOW - LOVE * LOVE * LOVE this review Thank you so much for putting a smile on my face this morning. I cannot wait to share this with Ruben. We're so excited that you and your family have returned back to Longo / Ruben for your car care needs. Have a wonderful day and THANK YOU once again, for entrusting us! Kary Loefler Guest Relations Director

June 04, 2019

Smooth buying experience The Internet Sales representative, Fred Williams, was very friendly, knowledgeable and professional. He made the buying process smooth and efficient. More

by Local customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2019 -

Longo Toyota responded

What a great way to being our morning at Longo Toyota.... Thank you so much for sharing your experience on DealerRater... Make it a great day and keep spreading the word about Longo / Fred we can never have enough business. Team Longo

June 03, 2019

Awesome experience! This is a state of the art dealership and this was a relaxing experience. Full service facility and Fred Williams was the best! We are happy with th More

by Bobbycolby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2019 -

Longo Toyota responded

Thank you so much for the posting on DealerRater. I will make sure that Fred receives a copy of this review, I know it's going to make his day, it certainly has made mine. Kary Loefler Guest Relations Director D: 626.580.6057

June 03, 2019

Extremely Happy and Satifed with Purchase Extremely happy with my Camry purchase. Ruben Cardenas was my sales rep and honestly it was the best experience I had while shopping around. Very pati More

by Bre143ru
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2019 -

Longo Toyota responded

Hello Bre143ru - Thank you for sharing with others about your visit to Longo Toyota. We know you have many choices when selecting a brand/dealer and we're all very honored you've chosen Longo / Ruben for your car care needs. Welcome to the Longo Toyota Family! Kary Loefler Guest Relations Director Longo Toyota

June 03, 2019

Everything was very fast and smooth I felt like there was no game to play. I asked them for the best deal and best fit for me and they delivered without giving me a run around. I test More

by Kris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hovig Baghdassarian
Jun 04, 2019 -

Longo Toyota responded

HI Kris, Thank you for choosing Longo Toyota for your car care needs. We're all delighted to read of the caring attention provided by Hovig and the team. Make it a great day and enjoy our recently purchased Toyota. Make it a great day! Kary Loefler Guest Relations Director

May 31, 2019

Exceptional Service from beginning to end Brandon made my fear of trading in my car and getting a used car the most comfortable and amazing experience. He heard everything I said in what I was More

by Jenaispuro1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2019 -

Longo Toyota responded

THANK YOU * THANK YOU * THANK YOU for sharing with others who follow DealerRater about your visit to Longo Toyota and more importantly with Brandon Cruz. We know you have many choices when selecting a brand/dealer and we're all very honored to have earned your business. Make it a great day and enjoy your weekend Kary Loefler Guest Relations Director

May 31, 2019

Outstanding customer service After driving 3 1/2 hours, I was expecting to spend hours haggling on financing and pricing but Oscar and the team Longo made the process of purchasin More

by Joe75
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oscar Orellana
May 31, 2019 -

Longo Toyota responded

WOW - what a great review on DealerRater. Delighted to read of the caring attention provided by Oscar and the team. We know you must have passed quite a few dealerships along the way in your 3.5 hours worth of driving and we're certainly honored to have been selected your dealership of choice. Have a wonderful weekend and welcome to the Longo Toyota Family! Kary Loefler Guest Relations Director Longo Toyota D: 626.580.6057

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