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Longo Toyota

El Monte, CA

4.8
5,053 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office. If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities. Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon! Team Longo Toyota!
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3534 Peck Rd

El Monte, CA

91731

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Showing 5,053 reviews

May 22, 2019

Oscar made our life easy today! I wasn’t actually expecting Oscar to help me out today to find a car. But I believe everything happens for a reason!!! He did above and beyond in help More

by Jeysi WestCovina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oscar Orellana
May 23, 2019 -

Longo Toyota responded

THANK YOU so much for starting our day off at Longo Toyota with a big smile. Wow what a great review on DealerRater. I will make sure that Oscar receives a copy of this review, I know it's going to make his day, it certainly has made mine. Welcome to the Longo Toyota Family! Kary Loefler Guest Relations Director D: 626.580.6057

May 22, 2019

Respectful - A Great Time I and my parents went to Longo Toyota with the intention of purchasing a car. It was all done in a timely manner, and we were done within the hour. Da More

by swong7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Liu
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2019 -

Longo Toyota responded

Good Morning Swong7 - Thanks for the shout out on DealerRater and honored to be your dealership of choice. Congratulations - Team Longo

May 22, 2019

Amazing Customer Service I had an amazing experience looking for a certified used vehicle. I am a first time car buyer and Oscar made the process very simple. He was extremely More

by Evelyn96
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oscar Orellana
May 23, 2019 -

Longo Toyota responded

Good Morning Evelyn96 and what a great way to begin our day! I'm so delighted to read of the caring attention provided by Oscar and the team at Longo Toyota. Enjoy your beautiful Toyota and welcome to the Longo Family! Team Longo

May 22, 2019

Went above and beyond to satisfy this customer! Whenever I have family or friends looking for a car my first recommendation is going to be Longo and I will refer them to Oscar. You will see me again More

by Andy64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oscar Orellana
May 23, 2019 -

Longo Toyota responded

THANK YOU * THANK YOU * THANK YOU so much for all your efforts in recognizing one of our team members, Oscar Orellana. We are very fortunate to have him part of the Longo team! Make it a great day and keep spreading the word about Longo Toyota / Oscar we can never have enough business. Kary Loefler Guest Relations Director Longo Toyota E: kary.loefler@longotoyota.com

May 22, 2019

Great service! Extremely happy with the purchasing process! I had a great experience with Fred and Oscar when purchasing my pre-owner vehicle at Longo Toyota. I was coming from out of town and I felt extremely More

by Samantha G.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oscar Orellana
May 22, 2019 -

Longo Toyota responded

Hello Samantha and welcome to the Longo Family. My name is Kary Loefler, Guest Relations Director for the campus. I'm so delighted to read of the caring attention a few of our team members provided and know how honored we are to be your dealership of choice. Make it a great day and keep spreading the word about Longo / Fred / Oscar, we can never have enough business. Kary

May 20, 2019

Awesome place with excellent service ! David Liu alway providing excellence service with great attitude. Anytime I need to look for cars David Liu I would recommend to my friends and love More

by Longo Toyota
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Liu
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2019 -

Longo Toyota responded

Hello Longo Toyota, Thank you for the awesome review! We know you have many choices when selecting a brand/dealer and were honored you have chosen Longo Toyota! Congratulations and keep spreading the word about Longo Toyota, David we could never have enough business. Welcome to the Longo Family! Jessica Galvan Guest Relations Supervisor D. 626-580-6268 E. jessica.galvan@longotoyota.com

May 19, 2019

Great customer service Oscar was great! He explained everything, and was very patient with both myself and my boyfriend. He made buying a car extremely pleasant, and will be More

by Monicaileana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ignacio Vidal, Oscar Orellana
May 20, 2019 -

Longo Toyota responded

Hi Monicaileana, Thank you for the awesome review! I am so pleased to read of the caring attention provided by Oscar. We know you have many choices when selecting a brand/dealer and were honored you have chosen Longo Toyota! Congratulations and keep spreading the word about Longo Toyota. Jessica Galvan Guest Relations Supervisor D. 626-580-6268 E. jessica.galvan@longotoyota.com

May 17, 2019

Great Experience I had a great experience it was amazing I got my dream car and he was very helpful I would definitely come again I highly recommend coming here More

by Chheilaa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cassey Castaneda
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2019 -

Longo Toyota responded

Hello Chheilaa, Thanks for the DealerRater shout out - glad to read how amazing your experience was. Keep spreading the word about Longo Toyota. Jessica Galvan Guest Relations Supervisor D. 626-580-6268 E. jessica.galvan@longotoyota.com

May 16, 2019

The beessstttttt Absolute wonder to work with. Quick, efficient and professional. No hassle at all and everything went smooth. If you sign up at longo Toyota ask for t More

by Jaime89
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cassey Castaneda
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2019 -

Longo Toyota responded

Hello Jaime89, THANK YOU so much for your feedback. I will be sharing your comments with Cassey. We certainly appreciate you sharing your experience with all of those who follow DealerRater From all of us here at Longo Toyota - Welcome to our Family! Jessica Galvan Guest Relations Supervisor D. 626-580-6268 E. jessica.galvan@longotoyota.com

May 16, 2019

New Toy With no intention of driving home a new car, my husband & I wondered around the used car lot at Longo for a bit, Brandon approached us professionally More

by Breesbb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2019 -

Longo Toyota responded

Hello Breesbb, Thank you so much for your kind words. We certainly appreciate you sharing your experience that you had with Brandon. From all of us here at Longo Toyota- Welcome to our Family! Jessica Galvan Guest Relations Supervisor D. 626-580-6268 E. jessica.galvan@longotoyota.com

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