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Longo Toyota

El Monte, CA

4.8
5,142 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office. If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities. Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon! Team Longo Toyota!
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3534 Peck Rd

El Monte, CA

91731

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Showing 5,142 reviews

June 21, 2019

Brandon Cruz makes your car buying experience wonderful I have now bought my 7th Toyota from Brandon Cruz of Longo Toyota. Each time I am treated with honesty, and integrity. I cannot appreciate how easy it More

by Joel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Arina Romanovskaya
Jun 21, 2019 -

Longo Toyota responded

Hello Joel, Congratulations on your 7th purchase with us, and thank you so much for sharing your feedback on DealerRater with Brandon. See you again soon. Jessica Galvan Guest Relations Supervisor D. 626-580-6268 E. Jessica.galvan@longotoyota.com

June 21, 2019

Fast, Well explained, supportive and simple Brandon Cruz is an excellent salesman. I would say he is the perfect examples of a salesman who could provide his customers the best service when purc More

by JoanneT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2019 -

Longo Toyota responded

Hello JoanneT, My name is Jessica Galvan, Guest Relations Supervisor for Longo Toyota. We wanted to THANK YOU so much for taking time out of your day to post this awesome Dealer Rater review. I will make sure that Brandon gets a copy, I know it will make his day! Jessica Galvan Guest Relations Supervisor D. 626-580-6268

June 21, 2019

Great experience Staff was supportive and patient.Fred came in extra early to work with our schedule. He was informative without pressuring us to make a sale. More

by Tomasito2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2019 -

Longo Toyota responded

Hello Tomasito2017, THANK YOU so much for this DealerRater posting and more importantly CONGRATS on your vehicle. All of us here at Longo are very honored you've chosen us for your car care needs. Jessica Galvan Guest Relations Supervisor D. 626-580-6268 E. jessica.galvan@longotoyota.com

June 20, 2019

Awesome Experience Oscar was so awesome!! He helped out a lot. He answered all our questions and he helped us find a great deal in a car. Would recommend him anytime! Th More

by CargaL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Orellana
Jun 21, 2019 -

Longo Toyota responded

Hello CargaL, Glad to read that Oscar took great care of you. From all of us here at Longo we really do appreciate your business. Hope to see you for your first service. Jessica Galvan Guest Relations Supervisor D. 626-580-6268 E. jessica.galvan@longotoyota.com

June 18, 2019

Baker's Dozen I've bought 13 cars from Fred Williams at Longo. Always an easy experience and he keeps my pocket book in mind and gets my business again and again... More

by RayRay
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2019 -

Longo Toyota responded

Hi RayRay, Thank you for the awesome review! WOW 13 CARS!!! I am so pleased to read of the continued caring attention provided by Fred! We know you have many choices when selecting a brand/dealer and were absolutely honored you have chosen Longo Toyota again and again! Congratulations and keep spreading the word about Longo Toyota. Jessica Galvan Guest Relations Supervisor D. 626-580-6268 E. jessica.galvan@longotoyota.com

June 17, 2019

If only everyone was as honest as Brandon! Honestly.... go buy your car at longo! These guys don’t BS you. This being my 7th car purchase, 1st time at longo! Let me tell you ! These people aren More

by Dr.Acula
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2019 -

Longo Toyota responded

Welcome back and thank you for entrusting us with your car care needs. I'm so delighted to read of the caring attention provided by Brandon and the team. Make it a great day... Team Longo

June 16, 2019

Used 2017 Tacoma Fred gave me a couple of test drives a couple years ago but I didn't buy anything then. As a salesperson, he's knowledgeable and professional, but he More

by dkhoe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2019 -

Longo Toyota responded

Thank you so much for sharing with others about your visit to Longo Toyota. So happy that you remembered us even if it was a few years later and delighted to read of the caring attention Fred Williams provided you. Make it a great day and enjoy your Toyota! Kary Loefler Guest Relations Director E: kary.loefler@longotoyota.com

June 15, 2019

Excellent customer services He was very patient and professional. He gave us several options until we found the right car at the right price. We are very satisfied. Thanks again More

by Zulevelazquez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcos Viveros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oscar Orellana
Jun 15, 2019 -

Longo Toyota responded

Thank you for the shout out on DealerRater - We're very honored to have been selected to handle your car care needs. Welcome to the Longo Toyota Family. Have a wonderful weekend! Team Longo

June 15, 2019

Friendly and super helpful Isaac Banos was an excelente at answering mine and my mom’s questions to find the best car for me. He is honest and worked well to meet our needs. I’m More

by Jackiemc26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Banos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2019 -

Longo Toyota responded

Thank you so much for the posting on DealerRater about your visit to Longo Toyota / Isaac - We know you and your family have many choices when selecting a brand/dealer and we're all very honored to have been selected for your car care needs. Welcome to the Longo Toyota Family! Kary Loefler Guest Relations Director

June 11, 2019

Started from the bottom So my wife and i lived a very exciting and care free youth. Then we found out we were having a child. So we needed to get our stuff together and provi More

by socalxj1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2019 -

Longo Toyota responded

Thank you so much for the shout out on DealerRater about your visit to Longo Toyota. Glad to read of the caring attention provided by Brandon and the team. We're so honored to have been chosen by you and your family to handle your car care needs. Make it a great day and welcome to the Longo Toyota Family! Congratulations on your new arrival (baby boy) - I know we will be selling him a car in the future (smile) Kary Loefler Guest Relations Director

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