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Longo Toyota

El Monte, CA

4.8
5,140 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office. If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities. Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon! Team Longo Toyota!
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3534 Peck Rd

El Monte, CA

91731

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Showing 5,140 reviews

May 31, 2019

Outstanding customer service After driving 3 1/2 hours, I was expecting to spend hours haggling on financing and pricing but Oscar and the team Longo made the process of purchasin More

by Joe75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Orellana
May 31, 2019 -

Longo Toyota responded

WOW - what a great review on DealerRater. Delighted to read of the caring attention provided by Oscar and the team. We know you must have passed quite a few dealerships along the way in your 3.5 hours worth of driving and we're certainly honored to have been selected your dealership of choice. Have a wonderful weekend and welcome to the Longo Toyota Family! Kary Loefler Guest Relations Director Longo Toyota D: 626.580.6057

May 31, 2019

This Dealership is the Best. I bought a CPO Prius V from Longo. As the V has been discontinued- it’s now the only Option. I worked with Brandon Cruz, who was helpful, low pressu More

by TM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Halawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2019 -

Longo Toyota responded

Happy Friday TM - It's Longo Toyota wanting to THANK YOU for the shout out on DealerRater. We appreciate your efforts in recognizing our team and honored to have earned your business. Have a wonderful weekend Team Longo

May 30, 2019

Amazing experience: So this is my third truck lease with them the first two were with Neil Polzin and this one was with Lizette Vega. Neil evidently got promoted to anot More

by Hercules86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lizette Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Neil Polzin
May 30, 2019 -

Longo Toyota responded

THANK YOU * THANK YOU * THANK YOU so much and welcome back to Longo Toyota. I'm so delighted to read of the caring attention the team continues to provide. We are so very honored to have been your dealership of choice. Make it a great day and keep spreading the word about Longo / Neil / Lizette we can never have enough business. Kary Loefler Guest Relations Director

May 29, 2019

Thanks Longo Again. Thanks Mr Cassey and Longo Toyota You came thru again With A great buying experience Thank you And thank you Cassey I will send you a custome More

by Patrick
Recommend Dealer
Yes
Employees Worked With
Cassey Castaneda
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2019 -

Longo Toyota responded

Thanks for the shout out on Dealerrater from all of us at Longo Toyota. Team Longo

May 28, 2019

Gratefully saticfied I had purchased my Toyota Metrix in 2005 from Fred Williams and it was a blessing to me for 14 years, as well as his professionalisms and honest appro More

by Harout
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2019 -

Longo Toyota responded

Boy did this review ever make me smile - Hi my name is Kary Loefler, Guest Relations Director for Longo Toyota. We are very blessed to have Fred Williams part of our team for many years. I will make sure to share this review with him and the team at Longo. Make it a great day! Kary

May 28, 2019

Its all about the salesperson! See Fred Williams if you want a great and honest experience. He's responsive, friendly and talks to you like he should... a veteran who knows his car More

by DLL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2019 -

Longo Toyota responded

Happy Tuesday DLL - It's Longo Toyota wanting to THANK YOU so much for posting this amazing review. We're all very honored at Longo to have been selected by you for your car care needs. Welcome to the Longo Toyota Family and keep spreading the word about Longo / Fred we can never have enough business. Make it a great day Kary Loefler Guest Relations Director E: kary.loefler@longotoyota.com

May 27, 2019

Service received was exceptional, such a wonderful experienc Fred Williams was amazing from the moment we arrive to when he handed me my new used car keys. He was professional, acomadating, conscientious. Fred More

by 4 His glory
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2019 -

Longo Toyota responded

THANK YOU * THANK YOU * THANK YOU so much for posting this awesome review about Longo Toyota/Fred Williams. I cannot wait to share this posting with him, I know it's going to make his day, it certainly has made mine. Kary Loefler Guest Relations Director Longo Toyota E: kary.loefler@longotoyota.com

Dec 30, 2021 -

4 His glory responded

Noil Evangelista, is a great at his job! Noli treats you as you are the only customer there. He listens to your concerns and gives you the best options for you and your car. He doesn't mess around. He gets you in and out in a timely manner. I like that he cares about the quality of service he provides and he enjoys his job. I Won't anywhere else or to anyone else! Thank you Noli

May 27, 2019

Amazing Experience Isaac was very kind and helpful when searching for a car. He knew what he was talking about and was always honest and upfront. Isaac and Longo Toyota More

by Aworsham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Banos
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2019 -

Longo Toyota responded

Happy Tuesday Aworsham - it's Longo Toyota wanting to THANK YOU so much for entrusting us with your car care needs. Glad to read of the caring attention provided by Isaac and the team. Make it a great day and keep spreading the word about Longo / Isaac we can never have enough business. Kary Loefler Guest Relations Director D: 626.580.6057

May 26, 2019

Camry I love Longo I bought 3 cars from them I come 1hr from my home to buy a car from them. Brandon Cruz is the best he works with you on every aspect you More

by Tina45
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2019 -

Longo Toyota responded

THANK YOU * THANK YOU * THANK YOU so much for entrusting us with your car care needs. We know how important it is to have great employees on our team such as Brandon and we're all very proud of all his repeat/referral business. Make it a great day and welcome back to Longo Kary Loefler Guest Relations Director D: 626.580.6057

May 26, 2019

Great job Ashley She was very kind and helpful. Showed us variable vans and had answers to all my questions. Highly recommended to all that are looking to find a great More

by Jose.19rodriguez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Mixco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Antonio Avila
May 28, 2019 -

Longo Toyota responded

CONGRATULATIONS on your recent purchase from Longo Toyota. We're so delighted to read of the caring attention provided by the team and realize how many choices you have when selecting a brand/dealer for your car care needs. Thanks again, for the shout out on DealerRater Kary Loefler Guest Relations Director E: kary.loefler@longotoyota.com

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