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Longo Toyota

El Monte, CA

4.8
5,072 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office. If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities. Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon! Team Longo Toyota!
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3534 Peck Rd

El Monte, CA

91731

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Showing 5,072 reviews

February 19, 2019

Great work kind overall satisfied with the dealership came and got what I was looking for very kind. Help me throughout the filling the papers More

by Julio68
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Isaac Banos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2019 -

Longo Toyota responded

THANK YOU for the shout out on DealerRater and appreciate your efforts in recognizing our team member Isaac. Team Longo !

February 19, 2019

Super Helpful and Patient! I just bought a used Scion FR-S from Isaac at Longo Toyota. Isaac was ver polite, and friendly to me the entire time I was there! He answered any ques More

by azermeno
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Isaac Banos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2019 -

Longo Toyota responded

WOW - What a great vehicle nice job and thanks for the shout out on DealerRater. Make it a great day and keep spreading the word about Longo & Isaac we can never have enough business. Team Longo

February 16, 2019

Top sales person Fred William Fred at the used car department has been in the industry for over 2 decades, and was very professional throughout the process of purchasing my first u More

by ryanc5190
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred William
Feb 18, 2019 -

Longo Toyota responded

WOW - what a great way to begin our week at Longo Toyota - THANK YOU so much for sharing with others on DealerRater. I'm so delighted to read of the caring attention provided by Fred and the team. Make it a great day and CONGRATES on your recently purchased vehicle. Sincerely, Kary Loefler Guest Relations Director

February 14, 2019

Cassie made it painless,without the dog and pony show Cassie sold me my last car 19 years ago, and it was a painful experience haggeling with the dealer, and all that goes with it.this time i came with ca More

by Renee'
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cassey Castaneda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : A lady in finance
Feb 14, 2019 -

Longo Toyota responded

Happy Valentines - WOW 19 years ago and you remembered Longo THANK YOU so much! Make it a great day, please drive careful it's wet here in SOCAL and keep spreading the word about Longo / Cassie, we can never have enough business. Team Longo

February 14, 2019

Cassey Casteneda Cassey’s customer service was out standing. He was very helpful to my needs. Made sure everything was met. He made me and my family feel very comforta More

by Glory
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cassey Castaneda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2019 -

Longo Toyota responded

Hi Glory - WOW what a great way to begin our day. I'm delighted to read of the caring attention provided by Cassey and the team. We know you have many choices when selecting a brand/dealer and we're very honored you've chosen Longo for your car care needs. Have a great weekend! Kary Loefler Guest Relations Director

February 14, 2019

Good dealership We had a good experience with this dealership and Cassey was patient and honest. Overall, we liked coming here to purchase a car and would recommend t More

by Kfordmangs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cassey Castaneda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2019 -

Longo Toyota responded

Happy Friday Kfordmangs - It's Longo Toyota wanting to say CONGRATULATIONS on your recent purchase from our dealership. Make it a great weekend. Team Longo

February 13, 2019

Purchase of used Truck Fred Williams was great! Bought my 2nd truck from him. He made it possible to get the truck of my dreams. I’m very thankful for him and this dealershi More

by Brettbutler007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Lee, Juan Reyes, Daniel Lee for tools
Feb 13, 2019 -

Longo Toyota responded

Hello Brettbutler007, Congratulations on your 2nd Truck!! We are very to happy to read that Fred made your dream come true. Keep spreading the word about Longo Toyota. Jessica Galvan Guest Relations Supervisor E. jessica.galvan@longotoyota.com D. 626-580-6268

February 13, 2019

Outstanding service Jimmy helped me this afternoon, he was very professional and knowledgeable. I am very happy with my new car. I highly recommend this Toyota dealer. More

by Glen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Htun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2019 -

Longo Toyota responded

Hello Glen, Thank you so much for your feedback. Were happy to read that Jimmy took great care of you. Congratulations on your new Toyota. Keep spreading the word about Longo Toyota! Love Longo

February 12, 2019

Great communication he’s very patient and gives the best communication doesn’t give you short ranswers.. is a friendly person ! definately someone to come to when it come More

by Sunnyj13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Isaac Banos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2019 -

Longo Toyota responded

Thank you so much for the shout out on DealerRater and delighted to read of the caring attention provided by Isaac. Welcome to Longo Family. Team Longo

February 12, 2019

Satisfied customer ! Great customer service, happy with my new Camry. Really satisfied, thanks to my guy Andy Wong! Would definitely recommend people to not just that Deal More

by fredy.giron2016
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2019 -

Longo Toyota responded

Hello fredy.giron2016, Thank you for the awesome review! We know you have many choices when selecting a brand/dealer and were honored you have chosen Longo Toyota! Congratulations and keep spreading the word about Longo Toyota, Andy we could never have enough business. Welcome to the Longo Family! Jessica Galvan Guest Relations Supervisor D. 626-580-6268 E. jessica.galvan@longotoyota.com

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