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Longo Toyota

El Monte, CA

4.8
5,139 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office. If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities. Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon! Team Longo Toyota!
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3534 Peck Rd

El Monte, CA

91731

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Showing 5,139 reviews

April 01, 2019

Arina was great and helpful! I went to Longo to get a new truck and Arina helped me pick out a great truck for my needs. Some other employees kind of ignored me when I first got t More

by Illusive
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arina Romanovskaya
Apr 02, 2019 -

Longo Toyota responded

Thank you for the shout out on DealerRater - We appreciate your efforts in recognizing one of our team members, Arina. Make it a great day and call us if you need us, we're always here to listen. Kary Loefler Guest Relations Director Longo Toyota D: 626.580.6057 E: kary.loefler@longotoyota.com

April 01, 2019

Quick, Efficient, & Kind First time here at Longo and had a great experience. It was fast, efficient and the dealer was very patient and kind. He found ways for the car to be More

by loren001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Banos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2019 -

Longo Toyota responded

Welcome to Longo Toyota - I'm so delighted to read of the caring attention provided by Isaac. We know you have many choices when selecting a brand/dealer and we're all very honored you've chosen Longo Toyota / Isaac for your car care needs. Keep spreading the word about Longo / Isaac we can never have enough business. Kary Loefler Guest Relations Director D: 626.580.6057 E: kary.loefler@longotoyota.com

March 31, 2019

Great Experience from start to finish Ruben was our sales person that helped us with the purchase of our new used 4runner. He was exceptional with walking us through the entire process More

by flygirlbree
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2019 -

Longo Toyota responded

From all of us at Longo Toyota we wanted to say CONGRATULATIONS on your recent purchase at our dealership. Glad to read of the caring attention provided by Ruben and the team. Make it a great day and thank you once again, for your business. Team Longo

March 30, 2019

Go to malik & This man works magic when it come to great deals aprices. You will definitely not regret it I sure dint!!! My next car will be bought here with him More

by Lara avalon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Malik Abbas
Mar 30, 2019 -

Longo Toyota responded

Hi Lara avalon, Thank you so much for your feedback. Cant wait to share your comments with Malik. Keep spreading the word about Longo Toyota! Love Longo

March 30, 2019

Review of Arina Arina was the consummate professional. On a scale of 10 she was a 20. Her follow up after the sale was done showed genuine attention to customer needs More

by Jesserav
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arina Romanovskaya, Elizabeth Avalos
Mar 30, 2019 -

Longo Toyota responded

Hi Jesserav, Thank you for the awesome review! I am so pleased to read of the caring attention provided by Arina and Elizabeth. We know you have many choices when selecting a brand/dealer and were honored you have chosen Longo Toyota! Congratulations and keep spreading the word about Longo Toyota. Jessica Galvan Guest Relations Supervisor D. 626-580-6268 E. jessica.galvan@longotoyota.com

March 29, 2019

Toyota Mirai Arina demonstrated exceptional knowledge of the Toyota Mirai. I was on the fence about leasing a Mirai since it is new to the market. Arina was able More

by Wmmckeen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Arina Romanovskaya
Mar 29, 2019 -

Longo Toyota responded

Happy Friday Wmmckeen "Toyota Mirai" Boy are you ever going to enjoy this vehicle and so happy to read, of the caring attention Arina displayed during your visit. Make it a great day and keep spreading the word about Longo Toyota/ Arina we can never have enough business. Kary Loefler Guest Relations Director

March 29, 2019

Outstanding Quality, Excellent Customer Service! Christian helped me throughtout the whole process & answered all my questions. Thank you Christian, and thank you Longo Toyota for making this a great More

by Regi G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Egurvide
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2019 -

Longo Toyota responded

THANK YOU * THANK YOU * THANK YOU for the shout out on DealerRater. We certainly appreciate your efforts in recognizing one of our team members, Christian. Have a wonderful weekend and hurry back to Longo Toyota. Kary Loefler Guest Relations Director E: kary.loefler@longotoyota.com

March 28, 2019

Ruben was awesome Ruben was really helpful made the deal go very smooth and also explained everything very well even got us lunch in the mean while we waited so excelle More

by Ashly1987
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2019 -

Longo Toyota responded

THANK YOU * THANK YOU * THANK YOU so much for the shout out on DealerRater. We know you have many choices when selecting a brand / dealer and we're very honored you've chosen Longo Toyota / Ruben for your car care needs. Congratulations from all of us at Longo Toyota Kary Loefler Guest Relations Director E: kary.loefler@longotoyota.com

March 28, 2019

Perfect Experience Arina was a pleasant surprise...knew her stuff and was extremely knowledgeable....appreciatedher time and helping us meet our needs....we will be back More

by Sean31585
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Arina Romanovskaya
Mar 28, 2019 -

Longo Toyota responded

Thank you so much for this wonderful review on DealerRater - I will make sure to give a copy to Arina - this is really going to make her smile. Welcome to the Longo Toyota Family! Team Longo

March 28, 2019

Exceeded expectations This was not my first choice of a dealership to buy a car from, and I regret not going there sooner. They were very helpful and forthcoming with infor More

by Junebug
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cassey Castaneda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2019 -

Longo Toyota responded

Good Morning Junebug and Happy Friday - At Longo Toyota it's never too late to come and visit us and happy you did. Cassey really does believe in taking care of call our guest and I'm delighted to read that you experienced this. Have a wonderful weekend and keep spreading the word about Longo Toyota / Cassey we can never have enough business. Kary Loefler Guest Relations Director

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