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Longo Toyota

El Monte, CA

4.8
4,524 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office. If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities. Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon! Team Longo Toyota!
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3534 Peck Rd

El Monte, CA

91731

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Showing 4,524 reviews

February 18, 2018

Great service. Great place Isaac was awesome. As a first time buyer I was scared to purchase but he goes into great detail about everything. Makes you feel real secure about yo More

by Hozchavarria
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Isaac Banos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Godwin
Feb 19, 2018 -

Longo Toyota responded

Hi Hozchavarria, Thank you for the awesome review! I am so pleased to read of the caring attention provided by Issac and Godwin. We know you have many choices when selecting a brand/dealer and were honored you have chosen Longo Toyota for your first car purchase! Congratulations and keep spreading the word about Longo Toyota. Jessica Becerra Guest Relations Supervisor D. 626-580-6268 E. jessica.becerra@longotoyota.com

February 18, 2018

Satisfied customer Isaac is awesome! He was very helpful and very patient. He made my shopping experience an easy one. He answered all my questions and gave me options. More

by Guardguy27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Isaac Banos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2018 -

Longo Toyota responded

Hello Guardguy27, Thank you for sharing your experience with Isaac. We are very fortunate to have him as part of our team. From all of us here at Longo Toyota, Congratulations on your new car! Jessica Becerra Guest Relations Supervisor D. 626-580-6268 E. Jessica.becerra@longotoyota.com

February 17, 2018

Friendly, fast, and efficient. I will recommend to friends and family. They accommodated me and my needs, showed me anything I wanted to see and answered any and all questions I had More

by Justmedanny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Htun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2018 -

Longo Toyota responded

Hello JustmeDanny, Thank you for the awesome review! We know you have many choices when selecting a brand/dealer and were honored you've chosen Longo Toyota! Congratulations and keep spreading the word about Longo Toyota***Jimmy, we could never have enough business. Welcome to the Longo Family! Jessica Becerra Guest Relations Supervisor D. 626-580-6268 E. jessica.becerra@longotoyota.com

February 17, 2018

Great service walked in and was attended to quickly. told him what i was looking for and what i was not never rushed. found what i was looking for and for a great p More

by adamor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Halawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2018 -

Longo Toyota responded

Hello Adamor, THANK YOU so much for your feedback. I will be sharing your comments with Sam Halawi. We certainly appreciate you sharing your experience with all of those who follow DealerRater From all of us here at Longo Toyota - Welcome to our Family! Jessica Becerra Guest Relations D. 626-580-6268 E. jessica.becerra@longotoyota.com

February 16, 2018

Car buying experience Our experience buying the car was great. The sales person was very helpful and friendly. The whole process was clear and easy Thank you very much. More

by Toyota#3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2018 -

Longo Toyota responded

Hello Toyota#3 Congratulations on your purchase and thank you so much for your sharing your feedback on DealerRater. Welcome to our Longo Family! Jessica Becerra Guest Relations Supervisor D. 626-580-6268 E. Jessica.becerra@longotoyota.com

February 15, 2018

Excelente service Had a good experience with Juan Maldonado, Juan gave me all the information I need on the Rav 4, with no pressure at all he help me on my decision on More

by Mami
Recommend Dealer
Yes
Employees Worked With
Juan Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2018 -

Longo Toyota responded

Thanks for the shout out on DealerRater - I'm delighted to read of the caring attention provided by Juan. Make it a great day and thank you once again, for being the most important part of our business. Kary Loefler Guest Relations Director Longo Toyota 626.580.6057

February 15, 2018

Great customer service Got a great deal, never felt any pressure to buy. Felt like it was family the whole time I was here. Will definitely recommend for any family or frie More

by Edwardviz85
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2018 -

Longo Toyota responded

Good Afternoon Edwardviz85, It's Longo Toyota wanting to THANK YOU for your posting. I especially enjoyed reading how you felt like family because you are. Make it a great day and enjoy your recent purchase Kary Loefler Guest Relations Director Longo Toyota D: 626.580.6057 E: kary.loefler@longotoyota.com

February 15, 2018

Great experince It was a good purchase without pressure, I recommend Mr. Maldonado as a good sales person and professional I would go back to the dealer again or rec More

by Longi123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2018 -

Longo Toyota responded

Hi Longi123, CONGRATULATIONS on your new Toyota We are glad to hear that Juan Maldonado took great care of you. We definitely appreciate your business and look forward to seeing you for your first service. Jessica Becerra Guest Relations Supervisor D. 626-580-6268 E. Jessica.becerra@longotoyota.com

February 15, 2018

Great day with Lingo Toyota Takin is a great Customer Service Gentleman and explained a lot to me. Takin went over the 2014 scion xb details and made me fill comfortable about pu More

by Annalafire
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Louis Wang. And Elsa Fong and Bill, Takin Ghaznavi
Feb 15, 2018 -

Longo Toyota responded

**** CONGRATULATIONS **** From all of us here at Longo Toyota. I'm so happy that you got a great car and had a wonderful experience with Takin. Make it a great day! Kary Loefler Guest Relations Director Longo Toyota / 626.580.6057

February 14, 2018

Jimmy was great! The dealership is well maintained and organized. Jimmy was very helpful as soon we pulled into our parking spot and was more than happy to answer any More

by MatthewLast
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Htun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2018 -

Longo Toyota responded

Thank you for posting your experience on DealerRater. I cannot wait to share this review with Jimmy, I know it will make his day. Thanks for coming to Longo Toyota Team Longo

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