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Longo Toyota

El Monte, CA

4.8
5,606 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office. If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities. Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon! Team Longo Toyota!
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3534 Peck Rd

El Monte, CA

91731

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Showing 5,606 reviews

January 03, 2020

Exceptional service and the pre-owned vehicle I purchased was as advertised. Fred Williams is a true professional and made my purchase a great experience. More

by Mario L.
Recommend Dealer
Yes
Employees Worked With
Fred Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2020 -

Longo Toyota responded

Thank you for taking the time to post your visit to Longo Toyota on DealerRater, have a wonderful weekend and Happy 2020 Kary Loefler Guest Relations Director

January 03, 2020

It was great dealing with Ruben. He was very friendly and at the same time professional. Very patient. Made the purchasing experience simple and fast More

by gamartha
Recommend Dealer
Yes
Employees Worked With
Jan 03, 2020 -

Longo Toyota responded

We appreciate your efforts in recognizing one of our team members, Ruben. Have a wonderful weekend and enjoy your recently purchased vehicle at Longo Toyota. Team Longo

January 02, 2020

My family and I had a great experience. Ashley was so kind, helpful and patient with us. She answered all of our questions and just made our experience better. More

by Lesliee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Mixco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2020 -

Longo Toyota responded

Hello Lesliee - Thank you for all the kind words about your visit to Longo Toyota and more importantly with Ashley. I'm so delighted to read of the caring attention she provided. We wish you and your family a wonderful, happy and healthy 2020 Make it a great day Kary Loefler Guest Relations Director

January 02, 2020

Fred was very helpful and helped us find the car we really wanted and needed. He was patient even though we weren’t really sure of what we wanted. He walked us through the whole process and kept a smil More

by air14me
Recommend Dealer
Yes
Employees Worked With
Fred Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2020 -

Longo Toyota responded

Good Evening Air14me - It's Longo Toyota wanting to say THANK YOU for sharing your visit with Fred on DealerRater. We know you have many choices when selecting a brand/dealer and we're all very honored you've chosen Longo for your car care needs. See you soon and Happy 2020 Kary Loefler Guest Relations Director Longo Toyota

January 01, 2020

Christian was excellent! he didn’t pressure me into getting something I wasn’t inserted in. He made me feel comfortable and gave me the time to think over my decision and didn’t hesitate to show me oth More

by Jacqueline Vivar
Recommend Dealer
Yes
Employees Worked With
Christian Egurvide
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2020 -

Longo Toyota responded

THANK YOU * THANK YOU * THANK YOU for your kind review on DealerRater and appreciate your efforts in recognizing one of our team members, Christian. Have a wonderful 2020 and hurry back! Kary Loefler Guest Relations Director Longo Toyota

January 01, 2020

Excellent I had an excellent experience buying my first car! Brandon really made the entire experience simple and easy for it being my first time! If anyone nee More

by megan.manriquez99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Cruz
Jan 02, 2020 -

Longo Toyota responded

LOVE * LOVE * LOVE this picture of you standing next to your great looking Toyota from Longo Toyota. Please keep spreading the word about Brandon/Longo, we can never have enough business. Welcome to our family! Kary Loefler Guest Relations Director

January 01, 2020

It was good dealing with Ruben today. He was very friendly and informative. Was very clear patient and helped us find the car I was happy with. More

by Garciamike6
Recommend Dealer
Yes
Employees Worked With
Ruben Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2020 -

Longo Toyota responded

Thank you for the shout out on DealerRater and entrusting Longo Toyota / Ruben with your car care needs. - Team Longo

December 31, 2019

Cassey was amazing! We walked in on whim Friday afternoon, he was patient with us and showed us a few cars that were in our price range and others that we wish were LOL from the get go he was willi More

by ramirez_ti32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cassey Castaneda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JJ from the Toyota Finance Dept!
Jan 02, 2020 -

Longo Toyota responded

This is a great way to begin a New Year with a wonderful DealerRater review, on your visit to Longo Toyota. I will make sure to share this review with Cassey/JJ, I know it's going to make their day, it certainly has made mine. Welcome to the Longo Toyota Family! Kary Loefler Guest Relations Director

December 31, 2019

The customer service was amazing. Very polite And Patient with me well I was undecided on what I wanted. Over all I’m very happy More

by monicat626
Recommend Dealer
Yes
Employees Worked With
Cassey Castaneda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2019 -

Longo Toyota responded

Thank you for the shout out on DealerRater and hope to see you soon at Longo Toyota - Team Longo

December 31, 2019

Easy no hassle purchase This was by far one of the more enjoyable car buying experiences I had. There was no pressure or haggling and all of my questions were quickly and eff More

by videomaster_tim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Banos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Lee,
Dec 31, 2019 -

Longo Toyota responded

Thank you so much for this wonderful review on DealerRater and appreciate you entrusting Longo Toyota/Isaac/Brian with your car care needs. Here’s to a happy, bright, healthy, and prosperous 2020 in your Toyota Mirai! Kary Loefler Guest Relations Director

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