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Longo Toyota

El Monte, CA

4.8
4,472 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office. If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities. Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon! Team Longo Toyota!
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3534 Peck Rd

El Monte, CA

91731

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Showing 4,473 reviews

January 14, 2018

Excellent Nestor Molina was extremely helpful when it came to finding the exact car I was looking for and was patient when I could not make up my mind between t More

by Evelyn30
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Reyes, Nestor Molina
Jan 15, 2018 -

Longo Toyota responded

Good Afternoon Evelyn30, It's Longo Toyota wanting to say CONGRATULATIONS on your recently purchased vehicle. We know you have many choices when selecting a brand/dealer and we're all very honored you've chosen Longo for you car care needs. Make it a great day Team Longo

January 13, 2018

Missed sale Spoke to Mr cheng about an offer that carson dealership made for an Toy 86. I was told the best Longo could do is get close to the offer with no furth More

by Ericsson
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David Cheng
Jan 16, 2018 -

Longo Toyota responded

Good Afternoon Ericsson, My name is Kary Loefler, Guest Relations Director for the dealership. I wanted to apologize for any inconvenience your business encounter may have been. David Cheng has been off property since January 1st so unsure what may have transpired last year. If you would like to discuss this matter further, I'm always here to listen. I can be reached at 626.580.6057 or kary.loefler@longotoyota.com. I look forward to hearing back from you at your convenience. Kary

January 09, 2018

1st time Buyer experience Juan, was more than willing to help and answer all questions with confidence and a smile. As this was my 1st experience with a dealership. Juan made i More

by Christinaozuna08
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2018 -

Longo Toyota responded

Hello Christinaozuna08, My name is Regina Flores, Guest Relations Supervisor for Longo. Awesome! I'm so happy Juan took great care of you during your auto purchase. We want to thank you for sharing your review with us and our readers. Your feedback is very appreciated. Congratulations on your 2015 Corolla! Happy New Year to you and your family, Regina Flores

January 08, 2018

Imformative and thorough Isaac was very informative about the vehicle i was interested in. This was my 3rd visit to a toyota dealership- i had been shopping around. I must say More

by Dulce8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Isaac Banos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2018 -

Longo Toyota responded

Hello Dulce8, My name is Regina Flores, Guest Relations Supervisor for Longo. Congratulations! Thank you for your wonderful review. I know Isaac Banos will be very happy to know that he has exceeded your expectation. Your feedback is very important and appreciated. We want to also thank you for choosing Longo and being a big part of our success. Happy New Year to you and your family, Regina Flores

January 07, 2018

Excellent Buen servicio y explicación sobre la compra y me ayudaron a seleccionar el carro de mi preferencia recomiendo visitar al líder del monte de California More

by Silvia129
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ruben Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ruben cardenas
Jan 08, 2018 -

Longo Toyota responded

Good Morning Silvia, Muchas gracias por su comentario y felicitaciones de todos nosotros aquí en Longo Toyota ¡Feliz año nuevo y bienvenidos a la familia Longo! Kary

January 06, 2018

Top notch Arina is a very knowledgeable, efficient, professional salesperson She made my buying experience a pleasure. I had visited 4 other dealerships and t More

by Scott
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arina Romanovskaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Cheng
Jan 08, 2018 -

Longo Toyota responded

Happy Monday - it's Longo Toyota wanting to THANK YOU for this awesome DealerRater review. I cannot wait to share this with Arina and David, I know it will make their day, it certainly has made mine. Congratulations and welcome to the Longo Family! Kary Loefler Guest Relations Director Longo Toyota 626.580.6057

January 06, 2018

Car Purchase 🚘 David was a great sales representative. He was honest and straight forward. Very nice personality and respectful. Definitely would recommend him to fr More

by Sonya
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Reyes
Jan 08, 2018 -

Longo Toyota responded

Sonya - Thanks for the awesome shout out on DealerRater - we appreciate you sharing your experience with others who follow DealerRater. Make it a great day and keep spreading the word about Longo / David we can never have enough business. Happy New Year's! Kary Loefler Guest Relations Director Longo Toyota - 626.580.6057

January 06, 2018

PURCHASING A Vehicle Honestly enjoyed working alongside David R. From Longo Toyota. He made everything simple and straight to the point, truly cares about his customers. M More

by jromo94
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Reyes
Jan 08, 2018 -

Longo Toyota responded

Good Morning jromo94 CONGRATULATIONS on your recent purchase at Longo. From all of us here, we appreciated the time you've taken to post this awesome review. Make it a great day and hurry back! Kary Loefler Guest Relations Director Longo Toyota - 626.580.6057

January 04, 2018

First time buyer Juan overall was a great dealer he made me feel very comfortable and was very direct and clear. I would recommend him personally to other first time b More

by melinda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2018 -

Longo Toyota responded

Happy Friday Melinda and thanks for the post on DealerRater and thanks for entrusting Longo Toyota / Juan with your car care needs. Welcome to the Longo Family! Kary Loefler Guest Relations Director Longo Toyota - 626.580.6057

January 03, 2018

Fair, work for your business, and helpful Worked with us to look at everything we wanted and answered all our questions. If salesman did not know the answer, he told us so, and went to find o More

by Hidenori Williams
Recommend Dealer
Yes
Employees Worked With
Brian Diep
Jan 03, 2018 -

Longo Toyota responded

Happy New Year's Hidenori Williams - It's Longo Toyota wanting to THANK YOU so much for your DealerRater review. We know you have many choices when selecting a brand/dealer and we're all very honored you've chosen Longo Toyota for your car care needs. Team Longo

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