Longo Toyota
El Monte, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 9:00 AM - 8:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,490 reviews
Service Above and Beyond I began my interaction with Longo Toyota through an internet price inquiry on a used vehicle. Shortly after my inquiry I was contacted by the Fleet Ma I began my interaction with Longo Toyota through an internet price inquiry on a used vehicle. Shortly after my inquiry I was contacted by the Fleet Manager, Fred Williams, by phone. Fred was very pleasant and scheduled a date and time so we can meet in person so and possibly purchasing a vehicle. As life would expected it, we had to reschedule our appointment for later that day. Although I knew it was close to Fred's end of his work day, I asked if we could reschedule our appointment for later in the evening. Without hesitation Fred agreed. Needless to say after test driving three vehicles, we found the car for us. At no time did I feel pressured, nor did I feel rushed despite the fact we had gone past his scheduled end of workday. Also I felt confident that my wife and I received a really good deal on our vehicle. I have purchased several vehicles from dealerships in the past and cannot recall having such a great experience. I would definitely recommend Longo Toyota to anyone, more importantly I would recommend you visit with Fred Williams if you are thinking about purchasing a vehicle. There is a reason why they are the number one Toyota dealership in the country and it's because of salesman like Fred. When it's time to purchase a vehicle again, I will be sure to visit both Longo Toyota and Fred Williams. More
Excellent, personal service Fred Williams made our visit worth the 2.5 hour drive down. He was very professional, personable and a pleasure to work with. He took the time to list Fred Williams made our visit worth the 2.5 hour drive down. He was very professional, personable and a pleasure to work with. He took the time to listen to what we expected with our next automobile purchase. Thank you Fred for all of your kind words. All I can say is God is good!!! More
Excellent Customer Service From the moment I stepped onto the car lot I felt welcomed by all the staff there. Each one assisted me in a professional manner and in a non-pressuri From the moment I stepped onto the car lot I felt welcomed by all the staff there. Each one assisted me in a professional manner and in a non-pressuring way to purchase a vehicle. More
Satisfied Great customer service my salesperson was Ruben Cardenas. Very professional explained everything to the T. Went out of his way to show us extra device Great customer service my salesperson was Ruben Cardenas. Very professional explained everything to the T. Went out of his way to show us extra devices on the car. He answered all my questions that I had very satisfied with my purchase. More
No Response/Horrible service My overall stars rating is 0. I have sent several emails to Oscar requesting quotes with no response. I'll be taking my business to another dealer. My overall stars rating is 0. I have sent several emails to Oscar requesting quotes with no response. I'll be taking my business to another dealer. More
called him at 930am Dani never got back with me at 130pm No internet price For a RAV4 my name is Steve Wright so long farewell!! NO STARS!! Called him at 930am this Dani never got back with me at 130pm No internet price For a RAV4 my name is Steve Wright so long farewell!! NO STARS!! Called him at 930am this morning More
Excited David reyes helped me out alot and i am happy with my truck. I am satisfied with my truck and expetience in buying off of longo toyota dealership David reyes helped me out alot and i am happy with my truck. I am satisfied with my truck and expetience in buying off of longo toyota dealership More
Again, Longo comes through! Once again, Longo, in particular, Tony Taylor from the Internet Sales department, came through by giving us the best dealer price, in the SoCal area, Once again, Longo, in particular, Tony Taylor from the Internet Sales department, came through by giving us the best dealer price, in the SoCal area, for another Toyota! First, it was our first car upon coming back Stateside (after spending decades in the Far East), a 2013 Toyota Camry XLE Hybrid; and now, it's a 2018 4Runner TRD Off Road Premium. Not only that - a trade-in value BETTER than CarMax! Who could argue with that? Not only did we get a good price - it was totally hassle free. No pressure! No xxxxxxxx sales! No non-sense! No "please come in and take a test drive," "are you leasing or trading," etc. Tony knows what I want, and was straight to the point in his responses to my inquiries. I wanted a quote - there was no back and forth! There was none of the typical canned replies I get from other salespeople from other dealers (for Toyota and other brands, as well). One I am really fond off from other dealers is giving the salesperson a print-out of a particular trim with the particular options I wanted, say, an AWD model, but they come back to you with a quote for a FWD!?! How could you trust a salesperson to understand your needs if they cannot get that simple thing through their heads? Thank again Longo Toyota, and thanks again Tony!!! More
Friendly and efficient service Isaac welcomed us with very friendly manner and answered all the questions we had patiently and clearly. He was very efficient with all the paperworks Isaac welcomed us with very friendly manner and answered all the questions we had patiently and clearly. He was very efficient with all the paperworks and we were very happily out of the door quicker than we expected. It was a very pleasant experience. We will definitely ask for him next time we are buying a car! More
Best customer service and most enjoyable experience In all my years of buying and leasing new vehicles and hating the dealership process since I got my license to drive, Longo Toyota is by far the best In all my years of buying and leasing new vehicles and hating the dealership process since I got my license to drive, Longo Toyota is by far the best and most enjoyable and up to date - straight forward dealer in its category. I did my research online first of inventory and pricing along with promotions, then I called Randal Schlosser at the internet sales dept, who promptly returned my call and set up an appt but informed me that in the event his client prior runs long, I would be in good hands with one of his team partners. When I got there he greeted me in person and then introduced me to Arina Romanovskaya. Arina was very knowledgeable and helpful and I loved the private self credit application terminals, so you are not telling your confidential personal infos to everyone at the dealership to access like the other dealerships that apparently still operate in in 1970s lol! Once we closed, Arina even took time to demonstrate the self parking and multi safety and entertainment features that my new car has to offer. I definitely recommend Longo Toyota and Lexus, their team reps set up the pro standard for others to follow! More