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Longo Toyota

El Monte, CA

4.8
4,488 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office. If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities. Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon! Team Longo Toyota!
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3534 Peck Rd

El Monte, CA

91731

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Showing 4,488 reviews

November 06, 2017

Top Dealership and Customer Service Cassey Castaneda is 10+ Salesman, knowledgeable, patient and very organized. Dealership is very clean and modern. It was a complete pleasure to do bus More

by M. GEORGESCU
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cassey Castaneda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2017 -

Longo Toyota responded

Good Afternoon M. GEORGESCU - It's Longo Toyota wanting to THANK YOU so much for this awesome DealerRater review. We know you have many choices when selecting a brand/dealer and we're all very honored you've chosen Longo Toyota for your car care needs. Welcome to the Longo Family Kary Loefler Guest Relations Director

November 06, 2017

Great experience! Our sales representative was not only friendly but very helpful. Went out above and beyond our expectations and to to get us the best deal possible. I More

by Kbulumptious
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gracie Camba
Nov 08, 2017 -

Longo Toyota responded

Thank you for sharing your experience on DealerRater - From all of us here at Longo Toyota Congratulations.... Team Longo

November 05, 2017

Excellent customer service and salesperson Cesar Macalino has always rendered excellent customer service since I met him at Longo Toyota in 2005. Because of Cesar, I buy all my Toyotas from Lon More

by blum525
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cesar Macalino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2017 -

Longo Toyota responded

Thank you for this awesome DealerRater review about your experience at Longo Toyota. I will make sure that Cesar receives a copy of this review, I know it will make his day, it certainly has made mine. Make it a great day Team Longo

November 05, 2017

Great service We were very happy with the service we received from Longo Toyota. Gracie was fast and professional. Exactly what we wanted, she helped us get our car More

by Reyna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gracie Camba
Nov 06, 2017 -

Longo Toyota responded

Good Afternoon Reyna - From all of us here at Longo Toyota we wanted to say CONGRATULATIONS on your brand new Toyota. We know you have many choices when selecting a brand/dealer and we're all very honored you've chosen Longo for your car care needs. Make it a great day! Team Longo

November 03, 2017

"My Dtr's first car" This was the third car we purchased at Longo Toyota. Butch was very helpful. He explained everything very well. Will recommend Longo Toyota and also w More

by ROJITA CABELINO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Augustus Gabutina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2017 -

Longo Toyota responded

Good Afternoon, My name is Regina Flores, Guest Relations Supervisor for Longo. I want to thank you for sharing your wonderful experience with us. I know you have put a smile on Butch's face, knowing he was helpful. Thank you for choosing Longo and being part of our FAMILY! Congratulations! Regina Flores

November 02, 2017

Excellent Salesperson and fair pricing This was the fourth car we purchased at Longo Toyota. Employees are friendly, informative and extremely patient. We've ALWAYS been satisfied with More

by Morgan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arina Romanovskaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2017 -

Longo Toyota responded

Wow! Thank you Morgan for your awesome review. I'm so happy Arina helped you with your purchase. I know you have put a smile on her face because you put one on mine. Thank you for choosing Longo and being a big part of our success! Congratulations! Regina Flores

November 01, 2017

Purchased a dream car!! Good service! It has a lot of chooses of Prius in Longo Toyota. We have been shopping around for the Prius 3 touring and we find at Longo, it is the More

by MayC28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Luu
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oscar Orellana
Nov 03, 2017 -

Longo Toyota responded

Hello MayC28, My name is Regina Flores, Guest Relations Supervisor.. It is so wonderful to know you're happy. I know Andy Luu and Oscar Orellana will be pleased to know that they have exceeded your expectations. Thank you for choosing Longo and being a part of our success. Congratulations! Regina Flores

November 01, 2017

GRACIE IS AWESOME GRACIE WAS AWESOME FROM THE GET GO. BEST CUSTOMER SERVICE. WILL RECOMMEND FREINDS AND FAMILY. GREAT EXPERIENCE. WE LEFT HAPPY AND SATISFIED. THANK Y More

by camry2018
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
NACHO was very helpful. He explained everything. Answered all of our questions., Gracie Camba
Nov 03, 2017 -

Longo Toyota responded

Hello, My name is Regina Flores, Guest Relations Supervisor for Longo. Awesome! I'm so happy Gracie took great care of you during your auto purchase. Thank you so much for sharing your experience with us! Congratulations! Regina Flores

October 30, 2017

Purchase Toyota Corolla This was the easiest auto transactio0n I have ever made. The entire process from beginning to end took less than 2 hours, including returning a rental More

by corolla
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cassey Castaneda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2017 -

Longo Toyota responded

Happy Monday - It's Longo Toyota wanting to say THANK YOU so much for your review. We know you have many choices and we're all very honored that you've chosen Longo Toyota for your car care needs. Team Longo

October 30, 2017

Quality Service from Sales associate I've been shopping around for an affordable Used Vehicle in good condition and came a cross a great find at Longo Toyota. Due to my schedule, I was on More

by ruby11707
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ruben Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2017 -

Longo Toyota responded

Thank you so much for sharing with others on DealerRater about your visit to Longo Toyota. I'm delighted to read of the caring attention provided by Ruben. Make it a great day and once again, thank you for being the most important part of our business. Kary Loefler Guest Relations Director 626.580.6057

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