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Longo Toyota
El Monte, CA
5,067 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office.
If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities.
Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon!
Team Longo Toyota!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 9:00 AM - 8:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
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Showing 5,067 reviews
August 30, 2024
Michael was very informative and did his best to get us a deal on our new Camry. Michael and Longo did a great job. deal on our new Camry. Michael and Longo did a great job. More
by m.tarango26
Employees Worked With
August 29, 2024
Service is good except the wait time is too long. For minor service i waited almost 4 hours, i was expecting 2 hours at the most. For minor service i waited almost 4 hours, i was expecting 2 hours at the most. More
by Rico
Employees Worked With
August 29, 2024
I’ve been to different Toyota dealers but never received the excellent service as Longo Toyota did (Agustin Jauregui) He is the best the excellent service as Longo Toyota did (Agustin Jauregui) He is the best More
by nina92407
Employees Worked With
August 29, 2024
I bring my Prius to Longo for service and appreciate how I can drop my car off late in the evenings and then pick it up at my convenience the next day or even later. This added convenience is highly importa I can drop my car off late in the evenings and then pick it up at my convenience the next day or even later. This added convenience is highly important to me. I receive calls and texts regarding my car’s status during service too and I like that they check with me to approve any services to be performed. More
by Turtletrio
Employees Worked With
August 29, 2024
I was next in line, waiting in lane #2 and I was skipped by an advisor. I had an appointment and couldn't believe he was helping the car in back of me. I suggest if he had a reason to skip me, he should hav by an advisor. I had an appointment and couldn't believe he was helping the car in back of me. I suggest if he had a reason to skip me, he should have let me known. I still had the numbered cone on top of my car and even the people who drive up your car along the service aisle were confused. Agustin Jauregui walked up and helped me out. Amazing guy, was very knowledgeable. I will definitely make my next trip to Longo Toyota with him. More
by Johernandez1316
Employees Worked With
August 27, 2024
The dealership was very clean and newly renovated and all the sales people I was involved with were very helpful and professional including my direct salesman named Ash. He explained everything very clearly the sales people I was involved with were very helpful and professional including my direct salesman named Ash. He explained everything very clearly and was not pushy but did review all the specifics and electronics the car has which made me realize the need for an extended warranty and the extra tire coverage. All and all a very good experience More
by Michaeldemoulin
Employees Worked With
August 25, 2024
Excellent dealership to do business with! Their sales person Brandon Cruz and his partner Simon Chung are truly amazing and professional and they know their business. I’ve never purchase a ve Their sales person Brandon Cruz and his partner Simon Chung are truly amazing and professional and they know their business. I’ve never purchase a vehicle with such ease and without feeling stressed! I recommend this agency and Brandon Cruz to anyone whom is considering purchasing a vehicle! More
by jamartinez_123
August 25, 2024
Alex is a fantastic service writer and should get a raise for such great service for such great service More
by joe_chaka
August 25, 2024
Excellent service, professional efficient salesperson, no surprises, no bait and switch, as advertised, beautiful facility. I will purchase here again. surprises, no bait and switch, as advertised, beautiful facility. I will purchase here again. More
by koby
Employees Worked With
