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Longo Toyota

El Monte, CA

4.8
5,065 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office. If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities. Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon! Team Longo Toyota!
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3534 Peck Rd

El Monte, CA

91731

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Showing 5,065 reviews

March 24, 2018

Excellent customer service Juan was helpful, friendly and knowledgeable. The environment was relaxed and no pressure. Customer service was superb. The only disappointment was More

by Doe64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2018 -

Longo Toyota responded

Happy Monday and THANK YOU for the DealerRater shout out! I'm so delighted to read of the caring attention provided by Juan, he's certainly one of the many reason we are successful. Make it a great day and keep spreading the word about Longo Toyota/Juan, we can never have enough business. Kary Loefler Guest Relations Director Longo Toyota D: 626.580.6057

March 23, 2018

Satisfied owner of a Toyota Corolla Isaac offers an excellent and very professional service, he helped me from the beginning to the end of my purchase, he also taught me the functions of More

by Nancy Rangel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Isaac Banos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2018 -

Longo Toyota responded

Hello Nancy Rangel, Thank you so much for posting a 5 star DealerRater review. I can't wait to share this with Isaac. Call us if you need us, we're always here to listen! Jessica Becerra Guest Relations Supervisor D. 626-580-6268 E. jessica.becerra@longotoyota.com

March 22, 2018

Great car buying experience I had to give Longo Toyota and Cassey Castaneda a 5 star rating. Me and my girlfriend went in with our mind set on what we wanted and how much we woul More

by BryanV93
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cassey Castaneda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2018 -

Longo Toyota responded

It's Longo Toyota wanting to welcome you to our family & for sharing your experience. We know you have many choices when selecting a brand/dealer and we're all very honored you've chosen Longo Toyota for your car care needs. Make it a great day and please stay safe it's getting wet in SOCAL. Kary Loefler Guest Relations Director Longo Toyota D: 626.580.6057

March 22, 2018

Great Help David was very helpful and gave me everything that I needed in order to buy my used car. Buying your first car is always extra hard but with David's h More

by ranebo92
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Reyes
Mar 23, 2018 -

Longo Toyota responded

Hello ranebo92, Congratulations on your first car, and thank you so much for choosing Longo Toyota! Continue to share your car buying experience with others and thanks for shouting out to David Reyes. Jessica Becerra Guest Relations Supervisor, D. 626-580-6268 E. jessica.becerra@longotoyota.com

March 22, 2018

Buying my Corolla Best car buying experience. Super knowledgeable and accommodating. Would highly recommend Takim and Longo to anyone looking for a Toyota. Super happy More

by Twithrow
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Takin Ghaznavi
Mar 23, 2018 -

Longo Toyota responded

Hi Twithrow, Thank you so much for the great review. We are pleased to read that Takin took great care of you. Congratulations on your purchase! Don't hesitate to reach out to us if you need anything. Jessica Becerra Guest Relations Supervisor D. 626-580-6268 E. jessica.becerra@longotoyota.com

March 22, 2018

Highly recommend! Takin and the team at Longo Toyota we’re great. Confident we got a decent deal, service is great and painless. Highly recommend them all around. More

by Van road trip
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Takin Ghaznavi
Mar 23, 2018 -

Longo Toyota responded

Hello Van road trip, Glad to read that Takin took great care of you. From all of us here at Longo we really do appreciate your business. Jessica Becerra Guest Relations Supervisor D. 626-580-6268 E. jessica.becerra@longotoyota.com

March 22, 2018

Best car buying experience I've ever had First of all, as soon as you arrive you realize this place is HUGE! It's like the Disneyland of cars. I walked into the main building for my test driv More

by Daphne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Godwin Hui
Mar 23, 2018 -

Longo Toyota responded

THANK YOU * THANK YOU * THANK YOU so much for this awesome review on DealerRater WOW - from all of us here at Longo Toyota we're so excited for you. I'm delighted to read of the caring attention provided by a few of our team members, Ruben/Godwin. I cannot wait to share this posting with them, I know it will make their day, it certainly has made mine. Kary Loefler Guest Relations Director Longo Toyota D: 626.580.6057

March 21, 2018

Great service My visit was more than what I expected. Rico made it fast and easy and in the end he got me the best deal. I will definitely will be recommending ti More

by Mdleon1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rico Olivares
Mar 21, 2018 -

Longo Toyota responded

Hi Mdleon1234, We are happy to read that we exceeded your expectations. Kudos to Rico. Jessica Becerra Guest Relations Supervisor D. 626-580-6268 E. jessica.becerra@longotoyota.com

March 21, 2018

2014 scion frs of my dreams... Takin was very helpful in the process of getting me my car. Was very considerate of my unique situation and made it easy for me. More

by William E.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Egurvide
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Takin Ghaznavi
Mar 21, 2018 -

Longo Toyota responded

Hello William E, We are very thankful for the awesome review. Cant wait to share with Christian and Takin. Congratulations and welcome to The Longo Family! Love Longo

March 21, 2018

Extremely happy to have worked with David Reyes Purchasing a car is always stressful. From the beginning we never felt pressure. We were made to feel like we could look around and ask questions, a More

by Alicia B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Bryan Garcia, David Reyes
Mar 22, 2018 -

Longo Toyota responded

Good Morning - it's Longo Toyota wanting to say THANK YOU so much for posting this awesome DealerRater review about a few of our team members, David/Fred/Bryan. I'm so delighted to read of the caring attention they all provided. Make it a great day, please be safe the rain is here and welcome to the Longo Family Kary Loefler Guest Relations Director Longo Toyota D: 626.580.6057

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