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Longo Toyota

El Monte, CA

4.8
5,064 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office. If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities. Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon! Team Longo Toyota!
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3534 Peck Rd

El Monte, CA

91731

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Showing 5,064 reviews

March 07, 2018

Excellent service with sales man David Reyes he did a great job getting us the best deal for our budget this is the second car we buy from Longo and we recommended to o More

by Gilote95
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Reyes
Mar 07, 2018 -

Longo Toyota responded

Welcome back to Longo and what an awesome review about one of our team members, David. Enjoy your newly purchased vehicle. Team Longo

March 07, 2018

Excellent service! I am truly happy and satisfied with my new 2018 RaV4. David has great communication and answered all my questions. He was very open minded and honest. More

by Erika Juarez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Liu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2018 -

Longo Toyota responded

Good Afternoon Ms. Juarez, My name is Kary Loefler and I manage our online reputation. From all of us at Longo we wanted to say ** CONGRATULATIONS ** on your brand new vehicle from Longo Toyota. We know how important it is to have great employee representing our company and David does just that. Enjoy your new 2018 RAV4 and keep spreading the word about Longo / David we can never have enough business Kary Loefler Guest Relations Director Longo Toyota D: 626.580.6057

March 06, 2018

No pressure to buy, and very patient! Issac is respectful, patient, and honest. He kindly took the time to test drive four models with me. He’s very knowledge of cars and stressed for me t More

by kari323
Recommend Dealer
Yes
Employees Worked With
Isaac Banos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2018 -

Longo Toyota responded

Thank you for the shout out on DealerRater about your visit at Longo Toyota. I'm delighted to read of the caring attention provided by Isaac. Make it a great day and congratulations on your vehicle purchase. Kary Loefler Guest Relations Director Longo Toyota 626.580.6057

March 06, 2018

Perfect car buying experience Nestor is fantastic! He's not a pressuring sales man. He listens to what it is you want and finds it for you . I'm a first time car buyer and I was al More

by Eeochoa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nestor Molina
Mar 06, 2018 -

Longo Toyota responded

Hi Eeochoa, THANK YOU so much for this DealerRater posting and more importantly CONGRATS on your very 1st vehicle. All of us here at Longo are very honored you've chosen us for your car care needs. Cant wait to share your comments with Nestor. Jessica Becerra Guest Relations Supervisor D. 626-580-6268 E. jessica.becerra@longotoyota.com

March 06, 2018

Exceptional Customer Service! We started working with Jeff in December 2017. He has gone over and above our expectations to make sure we had a pleasant car buying experience. We h More

by Happy :-)
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Chang
Mar 06, 2018 -

Longo Toyota responded

Hello Happy :-), Thank you so much for posting a 5 star DealerRater review. We are pleased to read that Jeff took such great care of you. We are privileged to have him in our team. Call us if you need us, we're always here to listen! Jessica Becerra Guest Relations Supervisor D. 626-580-6268 E. jessica.becerra@longotoyota.com

March 06, 2018

Stress free purchase I was referred 2 Cassey by a trusted friend & I am so glad that it worked out. He had the perfect car for me. Made purchasing a new car easy & stress More

by Ev
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cassey Castaneda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2018 -

Longo Toyota responded

Hello Ev, Congratulations and we appreciate you trusting us with the purchase of you new investment. You made the right choice. Cassey will be glad to read your comments. Jessica Becerra Guest Relations Supervisor D. 626-580-6268 E. jessica.becerra@longotoyota.com

March 05, 2018

Amazing sales! Sheri jiang is very patient and understanding person. She listen to our needs and didn't give us faces to hurry us up with our decision. I highly reco More

by Alma20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sheri Jiang
Mar 05, 2018 -

Longo Toyota responded

Hello Alma20, THANK YOU so much for your feedback. I will be sharing your comments with Sheri. We certainly appreciate you sharing your experience with all of those who follow DealerRater From all of us here at Longo Toyota - Welcome to our Family! Jessica Becerra Guest Relations D. 626-580-6268 E. jessica.becerra@longotoyota.com

March 04, 2018

Amazing! I was a first time buyer and Issac made the process painless and quick. I had seen 2 cars online and I told him I wanted to see those he Didn't hesita More

by Acarrera
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Isaac Banos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2018 -

Longo Toyota responded

Hello Acarrera, Congratulations on your purchase! Thank you so much for posting a 5 star DealerRater review. I can't wait to share this with Isaac. Call us if you need us, we're always here to listen! Jessica Becerra Guest Relations Supervisor D. 626-580-6268 E. jessica.becerra@longotoyota.com

March 04, 2018

Great experience I was here as a first time buyer and I had a great experience over all. I was helped out by Juan Maldonado. He was very nice and knowledgeable. He mad More

by Larios2992
Recommend Dealer
Yes
Employees Worked With
Juan Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2018 -

Longo Toyota responded

Hello Larios2992, We are happy to read that Juan was able to get you in a vehicle with in your desired budget. Congratulations on your purchase! Jessica Becerra Guest Relations Supervisor D. 626-580-6268 E. jessica.becerra@longotoyota.com

March 04, 2018

Excellent experience They have great service. They worked with me very well & they have great deals. I will definitely recommend this dealership to friends and family. Im More

by Jorge Talavera
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2018 -

Longo Toyota responded

Hi Jorge, Glad to read that Longo Toyota was able to get you in a vehicle at a reasonable / affordable cost. Cant wait to share your comments with Ruben. Jessica Becerra Guest Relations Supervisor D. 626-580-6268 E. jessica.becerra@longotoyota.com

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