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Longo Toyota

El Monte, CA

4.8
5,064 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office. If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities. Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon! Team Longo Toyota!
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3534 Peck Rd

El Monte, CA

91731

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Showing 5,064 reviews

February 24, 2018

No pressure easy going We came in to buy a Camry and walked out with a Camry! That being said there was no up sale tactics and an absolute pleasure working with the pre own More

by Moparforlife
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Reyes
Feb 26, 2018 -

Longo Toyota responded

Hello Moparforlife - it's Longo Toyota wanting to say CONGRATULATIONS on your Camry. WOW what a great car and what an awesome review. I will make sure that David receives a copy of this review, I know it will make his day, it certainly has made mine. Kary Loefler Guest Relations Director Longo Toyota D: 626.580.6057 E: kary.loefler@longotoyota.com

February 23, 2018

Great awsome The experience at longo was great. No pressure, easy going dealership. Cassey was one of the best car sellers ever. When I buy a another car I'm goi More

by Mayo perez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Feb 23, 2018 -

Longo Toyota responded

Hello Mayo Perez, THANK YOU so much for your feedback. We certainly appreciate you sharing your experience with all of those who follow DealerRater. I will be sharing your comments with Cassey. From all of us here at Longo Toyota - Welcome to our Family! Jessica Becerra Guest Relations Supervisor D. 626-580-6268 E. jessica.becerra@longotoyota.com

February 23, 2018

Very satisfied customer We were very satisfied with Cassey, he answered all our questions and tended to us in a very professional manner. He 's easy going and makes you feel More

by Irene 1020
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cassey Castaneda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2018 -

Longo Toyota responded

Good Afternoon Irene 1020, My name is Kary Loefler, Guest Relations Director for Longo Toyota. I'm so delighted to read of the caring attention provided by Cassey and the team. Enjoy your Toyota and hurry back! Kary D: 626.580.6057

February 23, 2018

Great customer service Cassey help me get a car in 2016 and now I’m going back again with him to get another car. He is a great guy great customer service. My family and I h More

by Jennifer3857
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cassey Castaneda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2018 -

Longo Toyota responded

Hello Jennifer3857, Thank you so much for your kind words. We certainly are very happy to hear that you are returning to Longo Toyota for your next purchase. Can’t wait to read your next review telling us what you drove out in. Jessica Becerra Guest Relations Supervisor D. 626-580-6268 E. jessica.becerra@longotoyota.com

February 22, 2018

Great experience David was very helpful, he helped me find exactly what I wanted and was looking for. He was full of experience which made my decision faster. More

by Cflores1792
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Reyes
Feb 23, 2018 -

Longo Toyota responded

Hello Cflores1792, Thank you so much for posting a 5 star DealerRater review. I can't wait to share this with David Reyes. Call us if you need us, we're always here to listen! Jessica Becerra Guest Relations Supervisor D. 626-580-6268 E. jessica.becerra@longotoyota.com

February 22, 2018

Great experience Great shopping experience with our sales consultant. Very professional on the overall experience. Made our shopping experience great with full confide More

by monkey3311
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cassey Castaneda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2018 -

Longo Toyota responded

Hi monkey3311, My name is Jessica Becerra, Guest Relations Supervisor for Longo Toyota. I just wanted to say Thank You! We love hearing that our team members are exceeding our guest expectations. We do train all our employees on the importance of guest satisfaction and we are very fortunate to have Cassey as part of our team. We will make sure to share your kind words with Cassey and his management team. I know it will make their day. Jessica Becerra Guest Relations Supervisor D. 626-580-6268 E. jessica.becerra@longotoyota.com

February 22, 2018

Awesome!! Highly recommended! We've been going to Longo for over 8 years for our service on our FJ Cruiser. We bought it new there and we were so happy, we just bought a brand new More

by 2YODAS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaramie Olson, Elizabeth Avalos
Feb 23, 2018 -

Longo Toyota responded

Hello 2YODAS, My name is Jessica Becerra, Guest Relations Supervisor for Longo Toyota. We wanted to say THANK YOU so much for taking time out of your day to post this awesome DealerRater review. CONGRATULATIONS on your Tacoma! Its great to hear your FJ Cruiser is still running like new. We are glad to hear that Elizabeth and Jaramie took great care of you. We definitely appreciate your business and look forward to seeing for future services. Jessica Becerra D. 626-580-6268 E. Jessica.becerra@longotoyota.com

February 21, 2018

Exelent. Than you Sam Halawi. I have a really bad credit. I was expecting to get a car with a 21 APR as i was told at Ross Nissan. But here Sam and the manager work with me. I got More

by Nissan2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Halawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Tovar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2018 -

Longo Toyota responded

Nissan2016 - Glad to read that Longo Toyota was able to get you in a vehicle at a reasonable / affordable cost. Team Longo

February 21, 2018

Good Dealership Was treated excellent, very friendly and kind. Explain everything in detail. Had so much patience. Offer us the best car deal. Felt very happy with my More

by Amateo89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2018 -

Longo Toyota responded

Thank you so much for posting a 5 star DealerRater review. I can't wait to share this with Ruben. Call us if you need us, we're always here to listen! Team Longo

February 21, 2018

Great First Time Buyer Experience! Buying my first car seemed like a dreadful ordeal. I didn’t know what to expect and was worried the process would be cumbersome. David Reyes laid all More

by marlope
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Reyes
Feb 21, 2018 -

Longo Toyota responded

THANK YOU * THANK YOU * THANK YOU so much for this DealerRater posting and more importantly CONGRATES on your very 1st vehicle. All of us here at Longo are very honored you've chosen us for your car care needs. Make it a great day Team Longo

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