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Longo Toyota

El Monte, CA

4.8
5,067 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office. If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities. Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon! Team Longo Toyota!
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3534 Peck Rd

El Monte, CA

91731

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Showing 5,067 reviews

July 09, 2017

Great Experience Best experience ever in purchasing a car. Ask for Jeff Do. I've bought many cars from different dealership, and not one came close to the service, pro More

by Hartenbe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Do
Jul 10, 2017 -

Longo Toyota responded

From all of us at Longo Toyota we wanted to thank you for the shout out on DealerRater - Welcome to the Longo Family and congratulations on your brand new Toyota. Kary Loefler Guest Relations Director Longo Toyota

July 08, 2017

Takin was great Takin went above and beyond to get me the best deal and make sure I was comfortable. I felt comfortable with him -- not aggressive at all. I highly re More

by Kathleen Miles
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Takin Ghaznavi
Jul 10, 2017 -

Longo Toyota responded

Hi Kathleen, My name is Regina Cortes, Guest Relations Supervisor for Longo. Congratulation on your purchase. I'm so happy Takin took great care of you during your auto purchase. I know he will be happy knowing he made your experience comfortable. We understand how stressful it can be looking for the right vehicle. Thank you for choosing Longo, Regina Cortes

July 08, 2017

Great Experience Takin was wonderful. This is the 4th vehicle I've purchased from Longo, and it's experiences I've had with Longo Representatives like Takin is why I k More

by David G
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Takin Ghaznavi
Jul 10, 2017 -

Longo Toyota responded

Hi David, My name is Regina Cortes, Guest Relations Supervisor for Longo. Wow! Thank you for purchasing your forth vehicle from us. I'm glad Takin has taken wonderful care of you during your purchase. We want to thank you for sharing with us. Congratulations! Regina Cortes

July 08, 2017

The BEST from Longo Toyota We had nothing but a positive experience at Longo Toyota today! Our sales person was friendly, courteous and professional! Thank you Cassey C, you alo More

by Arlene G
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cassey Castaneda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2017 -

Longo Toyota responded

Hello Arlene, My name is Regina Cortes, Guest Relations Supervisor for Longo. I want to first thank you for sharing your experience with us. I'm so happy Cassey took wonderful care of you finding the right vehicle for you. We want to thank you for choosing LONGO. Welcome to our LONGO FAMILY, Regina Cortes

July 07, 2017

Excellent service Thanks Jeff for helping me on my Toyota Prius lease. I loved the car and Longo Toyota even more! Will definitely come back if I need a new car. More

by jijilovesu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Do
Jul 07, 2017 -

Longo Toyota responded

What a great way to end my Friday in the office with this awesome DealerRater review. Hi my name is Kary Loefler, Guest Relations Director for Longo Toyota. I will make sure that Jeff receives a copy of this review, I know it will make his day Stay Cool and thank you for being the most important part of our business Kary

July 07, 2017

Fast Amazing Service! Our experience with Jeff was a great one! He was very fast and did not play games, very straight and to the point. We reached a deal very quickly. Ove More

by Malinda
Recommend Dealer
Yes
Employees Worked With
Jeff Do
Jul 10, 2017 -

Longo Toyota responded

Hello Malinda, My name is Regina Cortes, Guest Relations Supervisor for the dealer. I want to thank you for sharing your wonderful sales experience with Jeff Do. I know you put a smile on his face just knowing he has met your expectations. We want to thank you for choosing Longo. Congratulations, Regina Cortes

July 07, 2017

RUBEN IS THE MAN!!! EXCELLENT SERVICE!!! I knew it would be a long shot getting a car, but Ruben really took care of me. He just kept negotiating to get me the best deal More

by ChaCha888
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2017 -

Longo Toyota responded

CONGRATULATIONS on your new purchased vehicle from Longo Toyota. I'm so delighted to read of the caring attention provided by Ruben and couldn't agree with you more how important he is to our mission towards guest satisfaction. Make it a great day and hurry back Kary Loefler Guest Relations Director Longo Toyota kary.loefler@longotoyota.com

July 07, 2017

New Tundra Purchase It was a pleasure working with Fred Williams, he was straight foward and honest. This was my 3rd toyota I bought from fred. Family all together we bou More

by DAN Byrnes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2017 -

Longo Toyota responded

Happy Friday Dan - It's Longo Toyota and we can't thank you enough for this awesome review. We know you have many choices when selecting a brand / dealer and we're all so very honored you've chosen Longo for your car care needs. Make it a great day and have a safe weekend Kary Loefler Guest Relations Director Longo Toyota 626.580.6057

July 07, 2017

Cassey! I recently purchased a 2014 Toyota Camry SE and Cassey made that experience such a breeze! He was incredibly helpful and informative. Cassey made me f More

by Steven Fletcher
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cassey Castaneda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2017 -

Longo Toyota responded

THANK YOU * THANK YOU * THANK YOU so much for posting this awesome review about one of our team members. Make it a great day and hope to see you in our service dept. Kary Loefler Guest Relations Director

July 06, 2017

Happy !!! The first thought when you think of a salesman is "liar" someone that's dishonest and only cars about how many things they sell but that was not our More

by Audri
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2017 -

Longo Toyota responded

Happy Friday Audri - It's Longo Toyota and I can't thank you enough for this awesome review. We know you have many choices when selecting a brand / dealer and we're all so very honored you've chosen Longo for your car care needs. Make it a great day and have a safe weekend Kary Loefler Guest Relations Director Longo Toyota 626.580.6057

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