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Longo Toyota
El Monte, CA
5,067 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office.
If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities.
Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon!
Team Longo Toyota!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 9:00 AM - 8:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
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Showing 5,067 reviews
July 22, 2024
Great service advisor. Told me about a recall on my Tacoma. Gave me updates on what was going on. Great job Told me about a recall on my Tacoma. Gave me updates on what was going on. Great job More
by Bellardsean
Employees Worked With
July 22, 2024
Very good customer service and friendly . My car was done before the estimated time. For sure I will return to Longo My car was done before the estimated time. For sure I will return to Longo More
by Elvamuniz18
Employees Worked With
July 22, 2024
Ruben was supper helpful. We got to test drive three cars we were interested in and Ruben was as kind and patient as you can imagine. Would love to work with this dealer in th We got to test drive three cars we were interested in and Ruben was as kind and patient as you can imagine. Would love to work with this dealer in the future. More
by artandmic
Employees Worked With
July 21, 2024
Henry is a great salesman. He deserves a 10. We certainly would go back to see when we need a new car or truck He deserves a 10. We certainly would go back to see when we need a new car or truck More
by Rjbecerr
Employees Worked With
July 21, 2024
Excellent customer service. Completion of services was timely. Nice waiting area. Will be returning again. Completion of services was timely. Nice waiting area. Will be returning again. More
by Reygc
Employees Worked With
July 20, 2024
Worst service ever, took my grand highlander SUV for 5k service, when it finish found out missing 2 value steam cap bend the jack rail in rear also the air filter housing not even close. I thought Toyota d service, when it finish found out missing 2 value steam cap bend the jack rail in rear also the air filter housing not even close. I thought Toyota dealer is number 1 safety concerns what happened. More
by Pauldin9090
Employees Worked With
Joseph Perez-Baez
July 20, 2024
Anthony was very nice and helpful. The wait time wasn’t long. The lady at pick up was very nice as well. The wait time wasn’t long. The lady at pick up was very nice as well. More
by Lorenagodinez
Employees Worked With
July 20, 2024
A busy dealership with lots of selections. Lot of space to sit and wait. Free coffee would be nice. Lot of space to sit and wait. Free coffee would be nice. More
by Bob
Employees Worked With
July 20, 2024
Great service, friendly employees. I like that you are updated while waiting for service of vehicle. I like that you are updated while waiting for service of vehicle. More
by eneydamanriquez
Employees Worked With
July 20, 2024
Repair the both front strut/shock absorber, I am asking more than 3 times He said yes and can be done tomorrow ,after that get call from another guy cause his day off,he told me the righ side also not more than 3 times He said yes and can be done tomorrow ,after that get call from another guy cause his day off,he told me the righ side also not good need to be replaced, need another $$$,I'm not get it ,next time need a print paper from what we agree for the job More
by b3nn1tan
Employees Worked With
