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Longo Toyota

El Monte, CA

4.8
5,143 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office. If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities. Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon! Team Longo Toyota!
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3534 Peck Rd

El Monte, CA

91731

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Showing 5,143 reviews

May 08, 2016

Helpful and Informative Ruben was extremely helpful and informative. I came in unsure of what model or year I wanted but he was very patient explaining everything and showing More

by evelynagmo122
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 10, 2016 -

Longo Toyota responded

Hi Evelynagmo122 - Wow! I'm so happy Rubeni has made your car buying experience a great one. Thank you for sharing with us and remember we are here if you have any questions. Thank you both for choosing Longo!" Make it a great day, Kary Loefler - Guest Relations Director 626.580.6057

May 07, 2016

Helpful and patient Ghaznavi was a very helpful dealer. He was very patient when assisting us in purchasing a car. He ensured our happiness in the deals and recommended t More

by alim9192
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Takin Ghaznavi
May 10, 2016 -

Longo Toyota responded

Good Afternoon Alim9192 - It's Longo and we wanted to say THANK YOU for sharing with others about your experience. We know how important it is not only to meet our guest expectations but exceed them and I'm delighted to read that one of our team members did just that. Once again, thank you for being the most important part of our business Make it a great day and keep spreading the word about Longo, we can never have enough business. Kary Loefler Guest Relations Director kary.loefler@longotoyota.com 626.580.6057 ""

May 06, 2016

Terrible service and not professional! It's the first time ever I NEED to write a review for bad service for Longo. The reason why we keep coming back is only because of the customer servic More

by Upset cusotmer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Johnson Wu
May 10, 2016 -

Longo Toyota responded

Good Afternoon Valued Guest - My name is Kary Loefler, Guest Relations Director for the dealership. First allow me to apologize for any inconvenience your visit may have caused. Because your experience is very important to us, I would like to research this matter further. For me to do this, I will have to have further information (name, salesman etc.) Please feel free to email me at kary.loefler@longotoyota.com or 626.580.6057 - I look forward to hearing from you - Kary Loefler

May 04, 2016

Painless and smooth Second car we have purchased from Longo. Always a great selection to choose from and friendly, competent employees. Neil Polzin helped us get into our More

by croptopp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Reyes
May 04, 2016 -

Longo Toyota responded

Hello Croptopp - it's Longo Toyota/Scion and we are so darn excited that this is your SECOND purchase from our dealership Woot Woo! Hi my name is Kary Loefler, Guest Relations Director and wanted to THANK YOU for sharing with others about your experience. Make it a great day

May 04, 2016

Es muy bueno Te dan muy buenas obsiones te buscan segun tus necesidades y tu presupuesto te buscan llegar al mejor arreglo me atendio jose del solar y fue muy amab More

by Ramirez3008
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Luis Del Solar
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2016 -

Longo Toyota responded

GRACIAS por sus amables palabras sobre uno de nuestros miembros del equipo, JOSE, felicitaciones en su vehículo recién comprado y volver rápidamente.

May 02, 2016

Cassie's efforts were instrumental !! I truly believe that Cassie's efforts were vital to me getting my deal done that same evening !! (Tundra TRD-Pro) There was very little pressure duri More

by estebaninMonte
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cassey Castaneda
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2016 -

Longo Toyota responded

Good Morning estebaninmonte, Good Morning It's Longo and we wanted to say THANK YOU for sharing with others about your experience. We know how important it is not only to meet our guest expectations but exceed them and I'm delighted to read that one of our team members did just that. Once again, thank you for being the most important part of our business Make it a great day and keep spreading the word about Longo, we can never have enough business. Kary Loefler Guest Relations Director kary.loefler@longotoyota.com 626.580.6057

May 01, 2016

Great Experience! Tony Hua was very helpful in finding the car I wanted for a price I was satisfied with. I ended up purchasing a used 2014 Camry XLE Hybrid which is pe More

by wsaw1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Hua
May 02, 2016 -

Longo Toyota responded

Good Morning WSAW1 Good Morning It's Longo and we wanted to say THANK YOU for sharing with others about your experience. We know how important it is not only to meet our guest expectations but exceed them and I'm delighted to read that one of our team members did just that. Once again, thank you for being the most important part of our business Make it a great day and keep spreading the word about Longo, we can never have enough business. Kary Loefler Guest Relations Director kary.loefler@longotoyota.com 626.580.6057 "

May 01, 2016

Isaac is Amazing! It is with great pleasure I write this review on our car buying experience today. My husband and I received very friendly service today at Longo Toy More

by MG for TC
Recommend Dealer
Yes
Employees Worked With
Isaac Banos
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2016 -

Longo Toyota responded

Good Morning and Happy Wednesday - It's Longo Toyota and we wanted to say THANK YOU so much for sharing with others about your experience. WOW 5 stars - nice! Make it a great day and hurry back. Kary Loefler Guest Relations Director Longo Toyota/Scion 626.580.6057"

May 01, 2016

Takin is Awsome!!!!!!!!! Had a really great experience for a first time buyer!! Made it really easy to decide on the car. Worked with us to give us the best deal!!!!! Totally More

by Giomel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Takin Ghaznavi
May 02, 2016 -

Longo Toyota responded

Good Morning and Happy Monday - It's Longo Toyota and we wanted to say THANK YOU so much for sharing with others about your experience. WOW 5 stars all the way down the board - nice! Make it a great day and hurry back. Kary Loefler Guest Relations Director Longo Toyota/Scion 626.580.6057"

April 29, 2016

WORDS CAN'T DESCRIBE HOW AWESOME TAKIN IS Takin is not just a sales person but a friend, a big brother to me. From the moment I drove in to the lot in my old camry to the last minute I drove o More

by Sunny (Djsunman)
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ Chand From Longo Lexus. , Takin Ghaznavi
May 02, 2016 -

Longo Toyota responded

Good Morning Sunny - It's Longo and we all wanted to say THANK YOU for sharing with others about your experience. I know you Slsm, Takin will be delighted to read your posting. Make it a great day and congratulations on your newly purchased vehicle. Kary Loefler Guest Relations Director Longo Toyota/Scion 626.580.6057

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