Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Longo Toyota
El Monte, CA
5,067 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office.
If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities.
Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon!
Team Longo Toyota!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 9:00 AM - 8:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 5,067 reviews
April 04, 2025
Wendy was a sharp service person. She explained the process and notified me of any issues. Very helpful. She explained the process and notified me of any issues. Very helpful. More
by mcrowell56
Employees Worked With
April 04, 2025
They do decent work, but I'm still not to happy about schedule service. For example I believe if I have an appointment for 2:PM you would think I can wait for maybe two hours not four. If they can't st schedule service. For example I believe if I have an appointment for 2:PM you would think I can wait for maybe two hours not four. If they can't start working on my car at the schedule time, why do I even bother setting up an appointment. They tell my we have a lot of cars to work on so we can't get to yours until later, I think you guys just over book. More
by PeteTB73
Employees Worked With
April 03, 2025
I am so happy to have friendly, helpful, and outstanding service at Toyota Longo every time service at Toyota Longo every time More
by mmmtqk
Employees Worked With
April 03, 2025
Jose was amazing GIVE HIM A RAISE! !! He was patient and persistent! 10/10 amazing! !! He was patient and persistent! 10/10 amazing! More
by trinity
Employees Worked With
April 03, 2025
One of the best stocked dealerships in the Los angeles area with friendly curteous staff. Our salesperson Isaac Banos quickly figured out our needs and showed us the options available. Helped us make th area with friendly curteous staff. Our salesperson Isaac Banos quickly figured out our needs and showed us the options available. Helped us make the decision without being pushy or trying any of the predatory sales tactics we were expecting. I hope it's the culture at Longo. Either way, we would seriously consider a Toyota again solely because the positive experience. More
by shiraz.a
Employees Worked With
April 02, 2025
I am extremely pleased with Toyota Longo's staff, nice facility and excellent service. I received excellent customer service from Lizette Vega and Harley wells!!! facility and excellent service. I received excellent customer service from Lizette Vega and Harley wells!!! More
by Khajak Nercissian
April 02, 2025
Jose L Del Solar sales consultant was very knowledgeable and helpful selecting the best car to suit my needs. He was pleasant to work with and did not pressure me. I was allowed to test drive my selection and helpful selecting the best car to suit my needs. He was pleasant to work with and did not pressure me. I was allowed to test drive my selection and Jose showed me how to operate the main functions of the car. I felt very comfortable with his guidance and appreciated his input. Thank you Jose. More
by bgvargas60
Employees Worked With
March 31, 2025
Fed was absolutely amazing. He helped me get into a good car. He was really nice and helpful, answered all my questions. He helped me get into a good car. He was really nice and helpful, answered all my questions. More
by Micah.means
Employees Worked With
March 30, 2025
Good service good quality team Great prices Good people I'll be back again for my next service people I'll be back again for my next service More
by Snip32
Employees Worked With
March 30, 2025
Longo is the best and my service manager was extremely helpful and made sure my 4-Runner was ready to go when I was - Wendy rocks! I actually felt like she heard and saw me and listened to my concerns bet helpful and made sure my 4-Runner was ready to go when I was - Wendy rocks! I actually felt like she heard and saw me and listened to my concerns better than any previous technician. Next time I hope she’s my service provider and that eventually I could be added to the team?!! Longo doesn’t just sell vehicles and provide service, they truly care about their employees and customers. More
by Go8tp
Employees Worked With
