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Longo Toyota

El Monte, CA

4.8
5,072 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office. If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities. Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon! Team Longo Toyota!
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3534 Peck Rd

El Monte, CA

91731

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Showing 5,072 reviews

December 04, 2023

I’ve been driven for last 10yrs to Longo Toyota for my services. Their staffs are wonderful and knowledgeable. Sales and services are top promising. Thank you Anthony Torres from services department for a More

by Kathydang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laura Tan
Dec 04, 2023 -

Longo Toyota responded

What a great way to begin our week @ Longo Toyota - Thank you Ms. Dang for this amazing posting and we're so honored to serve you. We will see you in 2024!

Dec 04, 2023 -

Kathydang responded

Thank you again Longo Toyota. Wishing everyone a pleasant holidays with your family. Looking forward seeing you all on my next oil change. I’ve set me NY resolution, getting my car well maintained by Longo Toyota for better performance.

Dec 04, 2023 -

Longo Toyota responded

We love that New Years resolution and please stay safe...

December 04, 2023

Fast, friendly and efficient! Our family drives out of the way because of the great service at Longo. More

by Heather
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Chacara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2023 -

Longo Toyota responded

Thank you Heather for your rating & review. From Longo Toyota - Happy Holidays

December 03, 2023

It took a very long time for the deal to go through. They chipped, forgetting about certain documents that were not signed and wasted a lot of time. More

by seanshams
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jose Luis Del Solar
2.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2023 -

Longo Toyota responded

We’re sorry to read of your dissatisfaction and we appreciate you allowing us to review and respond. We were able to speak with the team members @ Longo Toyota and it appears there was a typo on a document that needed to be updated, which was handled promptly. Aside from that the bank, who was financing your Mirai, requested a SSA89 form which is a document that needs to be completed by the customer that allows the lender to verify their information with the Social Security Administration office. Please know no dealership, has control of what other stipulations the lenders will request after the sale.

December 03, 2023

Had a great car buying experience with Cassey! He was patient with me and very knowledgeable on the cars i was interested in. I am absolutely thrilled to have my new Toyota Mirai. It’s absolutely More

by Ekarmen3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cassey Castaneda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2023 -

Longo Toyota responded

From all of us @ Longo Toyota - Congratulations and welcome to the Longo Family.... Enjoy what you drive

December 03, 2023

Great, friendly service. Mandi Davis and her team are always on point, I don’t go anywhere else for my Toyota needs. More

by Ilo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mandi Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2023 -

Longo Toyota responded

Thank you for entrusting Mandi and the service team @ Longo Toyota. From our family to yours, please have the Merriest of Holidays

December 03, 2023

Best dealership and the best people serving you ever. I will definitely recommend Longo Toyota to everyone. More

by mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noli Evangelista
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2023 -

Longo Toyota responded

Thanks Mike for the shout out on DealerRater and so happy knowing Noli took wonderful care of you and your auto care needs. We will see you in 2024! Team Longo Toyota

December 02, 2023

Fast, friendly, and professional service despite not having an appointment. Appreciate accommodations while waiting Thanks! More

by wowme37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian Haro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2023 -

Longo Toyota responded

We cannot thank you for this amazing posting and please know how honored we are to serve you @ Longo Toyota. Happy Holidays

December 02, 2023

Bought a 23 Corolla Cross XLE from Longo. Was helped by Michael Kim (Internet Sale) and everything was smooth from deposit to vehicle pick-up. Total wait time was about 5 days. Whole exper More

by Mark P.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2023 -

Longo Toyota responded

What an exciting holiday this must be for you with your brand new Toyota Corolla Cross XLE - Nice job Mark and thank you for coming to Longo Toyota for your auto care needs. Enjoy what you drive and please have the Merriest of Holidays - Team Longo

December 02, 2023

I purchased my vehicle about 14 months ago from this dealership and have been coming here for the free Toyota Care services that come along with the new car purchase. Today, I was here for my 15k servic More

by Nightshade
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frances Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2023 -

Longo Toyota responded

What a great way to begin our week @ Longo Toyota - Thank you Nightshade for sharing your experience online and happy knowing Frances and the service team took wonderful care of you - Happy Holidays and we will see you in 2024!

November 30, 2023

Very pleased with all the staff, process super fast and easy, great friendly service! Would recommend!! No doubt!! More

by marcisne04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Leyva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2023 -

Longo Toyota responded

Thank you for being the most important part of our business - Happy Holidays - Team Longo

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