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Longo Toyota

El Monte, CA

4.8
5,067 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office. If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities. Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon! Team Longo Toyota!
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3534 Peck Rd

El Monte, CA

91731

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Showing 5,067 reviews

October 02, 2023

Mario and Christain was very professional and helpful, I had to bring back the Hyundai tucson, because of the transmission. I was able to get another car, actually a upgrade from what I had!!! They even red More

by Cleopatra
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Tovar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Egurvide
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2023 -

Longo Toyota responded

We're honored to serve you and happy knowing the team such as Mario | Christian was able to work with you and get you into another vehicle.

October 01, 2023

It was a fast and efficient experience. The workers were extremely professional, informative, and kind. They provided shuttle service to and from your home and were excellent with communica More

by Whitecar
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Tsao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2023 -

Longo Toyota responded

Thank you for your kind posting on DealerRater and delighted knowing the service team @ Longo Toyota took wonderful care of you and your auto care needs.

October 01, 2023

Great service. , great attitude, very friendly and attentive. I would recommend this dealership to friends. More

by robertrodriguez124
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2023 -

Longo Toyota responded

We wouldn't be a dealership without team members such as Albert Lopez and we wanted to thank you for recognizing his hard work and dedication to our guests. Make it a great day and hurry back

September 30, 2023

Mandi was awesome she took the time and cleared some items and kept me updated. More

by mathewjacobs1983
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Mandi Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2023 -

Longo Toyota responded

Thank you for coming to Longo Toyota and please hurry back

September 30, 2023

I recently went to get my car serviced for an oil change there at Longo Toyota. Jason diep assisted with getting my vehicle processed, Although the duration of my vehicle being ready was slightly a little b More

by rowbert1991
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Diep
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam
Oct 02, 2023 -

Longo Toyota responded

Thank you for being the most important part of our business and we cannot wait to share this posting with Jason | Sam, it's certainly going to make their day. We're honored to serve you - Team Longo Toyota

September 29, 2023

I had a fantastic experience with my Toyota representative, Fred Williams. From the moment I walked into Longo Toyota, he’s professionalism and knowledge were evident. He took the time to under More

by arttylb
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2023 -

Longo Toyota responded

What a great review! Thank you for sharing your Longo Toyota experience with Dealer Rater. Fred and the team are honored to serve you. Enjoy what you drive - Team Longo

September 28, 2023

Juan Maldonado was very approachable and in tune with what we were looking for in a family vehicle. No pressure during the sale, that was the best part. We definitely recommend him. More

by juliecdelara522
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2023 -

Longo Toyota responded

What a great way to begin our day @ Longo Toyota with such a kind comment - Thank you for all the trust you have in our company and team. Congratulations

September 28, 2023

Everything was as expected, with fast service and excellent customer support . I will definitely return . Thanks Wendy More

by AlCabong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendy Nava Villagrana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2023 -

Longo Toyota responded

Thank you for taking time out of your day to share with others about your service visit @ Longo Toyota and with Wendy. We're honored to serve you - Team Longo

September 28, 2023

My family has bought at least 8 vehicles from Paul and each one has been a good experience. Looking forward to many more! More

by thenonie
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Paul Leung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2023 -

Longo Toyota responded

THANK YOU for your loyalty to Paul and Longo Toyota. We know you have many choices when selecting a car dealership and we're honored you chose Longo for your auto care needs. We look forward to many more years in servicing you - Team Longo

September 27, 2023

My service assistant Brain is very professional and helpful. The service was finished one hour earlier than the promised time. Highly recommended. More

by Lizhen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Bernal
Sep 27, 2023 -

Longo Toyota responded

Thank you for being the most important part of our servicing business @ Longo Toyota

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