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Longo Toyota - Service Center

El Monte, CA

4.7
1,233 Reviews

1,233 Reviews of Longo Toyota - Service Center

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January 20, 2024

Anthony Torres service advisor is awesome. Service all my vehicles with him. You won’t be disappointed. More

by Ted Cheu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2024 -

Longo Toyota responded

Thank you for the shout out on DealerRater and we're honored to serve you - Team Longo

January 19, 2024

It’s a great dealer with professional people who I trust to buy car from and have repairs done. More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Jan 19, 2024 -

Longo Toyota responded

Thank you for all the trust you have in our company (Longo Toyota) for your auto care needs.

January 18, 2024

Excellent customer service! Noli really made it feel like my car is the only car in service. Of course I dropped off early. Thank you Noli! Turn around is a swift! Price is comp More

by caoalex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noli Evangelista
5.0
This rating includes all reviews, with more weight given to recent reviews.
Henry Hiep
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2024 -

Longo Toyota responded

We're so happy knowing of the caring attention provided by Noli and the service team @ Longo Toyota. We never want you going anywhere else for your auto care needs. Make it a great day!

Jan 19, 2024 -

caoalex responded

I shall return for the next maintenance service and perhaps the next car or truck!

January 16, 2024

I didn’t have an appointment. Agustin Jauregui was the person who helped me. He was so nice , very attentive, explained tthe next steps to take with my car that already have mor More

by aquije.jesus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Agustin Jauregui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2024 -

Longo Toyota responded

We're happy knowing Longo Toyota Svc Dept and Agustin got you back on the road with peace-of-mind. Make it a great day and hurry back

January 16, 2024

The maintenance department of this dealership is highly recommended to others for their excellence and professionalism. Thank you again Mr. Biagio Galiota. More

by dina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Biagio Galiota
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2024 -

Longo Toyota responded

Thank you Dina for sharing your visit online and delighted to read of the caring attention provided by Biagio @ Longo Toyota. Make it a great day and we will see you in 5K miles or 6M, whichever comes first.

January 16, 2024

My vehicles have been serviced & purchased for over 35 yrs at Longo. Thank u Seb Haro for following up & quick service. Thx to my original Longo friend, Cook Peru. More

by Debandrade6 Blue Andrade
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian Haro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2024 -

Longo Toyota responded

THANK YOU * THANK YOU * THANK YOU for so many years of service @ Longo Toyota - Here's to 35+ more years.

January 16, 2024

Longo always does a great job on servicing my vehicles. They have a really good customer service. More

by 2cars
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ariel Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2024 -

Longo Toyota responded

We never want you going anywhere else but Longo Toyota for your auto care needs and thank you for the post.

January 16, 2024

Nice service, and good quality work , needs more parking space for incoming customers though and maybe more service crew so waiting time is shorter More

by George
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2024 -

Longo Toyota responded

Thank you George for sharing your voice online and helping us be a better ran dealership. Team Longo

January 14, 2024

fast service, friendly employees my car was ready the same day within an hour or 2 More

by A.maitee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maximilian (Max) Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2024 -

Longo Toyota responded

Thank you for your rating & review - Team Longo

January 12, 2024

Although I am always aware of service center upselling, I have a long trip planned and my vehicle has not been serviced in a very long time. I accepted the additional charges and I have always trusted Lon More

by Jessie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Leyva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2024 -

Longo Toyota responded

We couldn't have asked for a better posting WOW - thank you Jessie for your kindness and trust in our company (Longo Toyota) and team (Alex L). Have a great weekend and we will see you in 5K miles or 6M whichever comes first...

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