Longo Toyota - Service Center

The service department at Longo Toyota has it down to science with regard to its entire customer service program. science with regard to its entire customer service program. More

I took my car to Longo Toyota since my multimedia was failing, once I got there Max Hernandez greeted me and my fiancé in a very kind way, he listened everything we needed to explained about the failure failing, once I got there Max Hernandez greeted me and my fiancé in a very kind way, he listened everything we needed to explained about the failure in my car and he wrote down all our explanations and provided us with an idea about what his report will inform to the service area. Then he kept us informed about the service status of my car throughout the day, so that helped a lot since we knew what was going on with my car and what to expect. I was informed that Longo Toyota updated the software for the Multimedia Screen and I hope that fix the problem in a permanent way now, since the multimedia screen failed several times last year 2023 when I recently bought the car and it failed again this year 2024. To conclude, our experience with our service representative Max Hernandez was great! His kindness, knowledge and just the fact that he put attention on what we have to said made a great difference! We need more people like him that really shows care and understanding! 10 points for him!! More

I’ve been going to Longo Toyota since 2019. Bought my RAV4 there and their customer service is top-notch. They try their best to keep prices low during all my maintenance appointments. They als Bought my RAV4 there and their customer service is top-notch. They try their best to keep prices low during all my maintenance appointments. They also offer great value packs for maintenance after Toyota Care is expired. Highly recommend! More

Anthony was my mechanic advisor and took excellent care of me!! Kudos Anthony excellent service of me!! Kudos Anthony excellent service More

All my cars have been serviced here technicians very professionals they keep you updated until job is done. Very reliable !!! professionals they keep you updated until job is done. Very reliable !!! More

I had a great maintenance service at Longo Toyotal dealership. Great communication and recommendations for next service. dealership. Great communication and recommendations for next service. More

Daniel was great! Fast and quick and proactive. I was very please with his customer service Fast and quick and proactive. I was very please with his customer service More

Bruce Herrera was super friendly helpful and professional. Keep me informed at all time excellent service professional. Keep me informed at all time excellent service More

Dealership is good but they were unable to rectify my problem whereas I do constantly can feel it while driving the car. They should have identified the issue problem whereas I do constantly can feel it while driving the car. They should have identified the issue More

Great service, lots of people always go there but they manage to service all of the cars manage to service all of the cars More