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Longo Toyota - Service Center

El Monte, CA

4.7
964 Reviews
Call Service Center (855) 415-6485

964 Reviews of Longo Toyota - Service Center

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August 17, 2022

Outstanding service and very professional performance by the staff specifically Mr. Johan Ramirez help with his work. More

by Mahen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johan Ramirez
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Aug 17, 2022 -

Mahen responded

Outstanding service and very professional performance

Aug 17, 2022 -

Mahen responded

Outstanding service and very professional performance

Aug 17, 2022 -

Longo Toyota responded

Thank you for this wonderful posting and we're delighted to read of the caring attention provided by Johan and the service team @ Longo Toyota.

Helpful
August 17, 2022

They gave me false information the last time I went in and it affected my recent visit More

by eban
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Na
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Aug 17, 2022 -

Longo Toyota responded

We wanted to acknowledge your posting on DealerRater and apologize for your less-than-satisfactory experience. Because of the anonymity of DR, we don't have any way to contact you or research your visit thoroughly. We welcome the opportunity to discuss this matter further with you and at your earliest convenience. Please feel free to contact our Guest Relations Dept. and ask for Kary Loefler, she's always here to listen. D: 626.580.6057 E: kary.loefler@longotoyota.com We look forward to hearing back from you

Helpful
August 16, 2022

Great fast dealership got in and my service advisor was great in helping me to with what service I needed More

by 4pjmore
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Noli Evangelista
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 16, 2022 -

Longo Toyota responded

Thank you for entrusting the service team @ Longo Toyota with your car care needs.

Helpful 1
August 16, 2022

Spacious service bay, friendly staff, nice waiting & viewing area, love the paperless check in & check out More

by shah_jj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Noli Evangelista
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 16, 2022 -

Longo Toyota responded

Thank you for posting your experience @ Longo Toyota on DealerRater - Make it a great day and hurry back!

Helpful 1
August 11, 2022

Clean, friendly and easy when taking care of my needs on my vehicle Good Job Longo More

by Irene Molina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ethan Su
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 12, 2022 -

Longo Toyota responded

We're honored to have been chosen to handle your servicing needs on your Toyota. Make it a great day and hurry back - Team Longo

Helpful
August 09, 2022

Excellent service and Alex Ayala good customer service he explained everything about my Camry thank you More

by Liliana1893
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 10, 2022 -

Longo Toyota responded

Thank you for entrusting the service team @ Longo Toyota to handle your auto care needs.

Helpful
August 09, 2022

Service is surprisingly efficient, and thorough. All team members are hard working and pleasant. I trust my car's care with Longo. I have used them for many years. More

by nursevik
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Albert Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 09, 2022 -

Longo Toyota responded

From all of us @ Longo Toyota - we're honored to serve you and please hurry back - Team Longo

Helpful
August 07, 2022

Did an excellent job on tinting the windows on our car, We have been going to Bruce the service advisor advisor for a long time, he is outstanding More

by dsalomon28
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce Herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 08, 2022 -

Longo Toyota responded

Thank you for entrusting the team @ Longo Toyota Svc Dept with your servicing needs. Make it a great day, stay cool and hurry back - Team Longo

Helpful
August 05, 2022

Always prompt, efficient, personable and respectful. I have been coming here to get my car serviced since 2003. More

by sushimaru
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 05, 2022 -

Longo Toyota responded

THANK YOU for being the most important part of our business and here's to many more years - Team Longo

Helpful
August 05, 2022

Great service they really take care of your car and you don’t wait long More

by Ipalomera
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Chung
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 05, 2022 -

Longo Toyota responded

We're honored to serve you @ Longo Toyota

Helpful
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