Back

Lorenzo Buick GMC

Miami, FL

4.4
2,864 Reviews
~New & GM Certified Used Cars! ~Special Finance Department for troubled credit. ~Authorized Saturn, Hummer, Chevy and Pontiac Repair Facility. We service ALL vehicles! ~Free pick up and drop off from the airport! ~State of the art facility with WiFi, kids playroom, couches and chairs, ice-cream, etc.! ~Service department open on Saturdays! ~Test drive a car in the comfort of your own neighborhood...we will bring the car to you! ~No hassle price quotes! ~Free Carfax provided on every used car! Stop by and see why our customers say that at Doral Buick GMC, "Car buying is made simple."
Contact Dealership

8447 NW 12th St

Miami, FL

33126

Directions

By Type

Showing 2,864 reviews

February 28, 2025

Excelente en la atención que me dieron, hemos salido muy satisfechos. Son excelentes personas. Un gerente excelente. More

by cecicar1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Mangano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emilio
Mar 01, 2025 -

Lorenzo Buick GMC responded

Gracias por tu elogio sobre nuestro equipo en Lorenzo Buick GMC. Estamos felices de saber que quedaste satisfecho con nuestro servicio.

February 28, 2025

Excelente en la atención que me dieron, hemos salido muy satisfechos. Son excelentes personas. Un gerente excelente. More

by cecicar1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Mangano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emilio
Mar 01, 2025 -

Lorenzo Buick GMC responded

Gracias por compartir su experiencia con nosotros. Nos alegra saber que recibió una atención excelente en Lorenzo Buick GMC.

February 28, 2025

Excelente en la atención que me dieron, hemos salido muy satisfechos. Son excelentes personas. Un gerente excelente. More

by cecicar1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Mangano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emilio
Mar 01, 2025 -

Lorenzo Buick GMC responded

Gracias por tus amables palabras. Nos alegra que te hayas ido satisfecho con la atención en Lorenzo Buick GMC.

February 28, 2025

Excelente en la atención que me dieron, hemos salido muy satisfechos. Son excelentes personas. Un gerente excelente. More

by cecicar1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Mangano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emilio
Mar 01, 2025 -

Lorenzo Buick GMC responded

Nos complace saber que disfrutó de su experiencia en Lorenzo Buick GMC. Que tenga un buen día.

February 28, 2025

Excelente en la atención que me dieron, hemos salido muy satisfechos. Son excelentes personas. Un gerente excelente. More

by cecicar1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Mangano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emilio
Mar 01, 2025 -

Lorenzo Buick GMC responded

Gracias por dedicar tiempo a compartir su experiencia. Nos alegra saber que recibió un buen servicio de nuestro equipo en Lorenzo Buick GMC.

February 27, 2025

Hasta ahora el mejor que me ha resuelto mis necesidades, la atención de Azuan a mis necesidades lo recomiendo siempre More

by LEOMALR066
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Azuan
Feb 27, 2025 -

Lorenzo Buick GMC responded

Nos complace saber que se ha sentido bien atendido por nuestro equipo. Gracias por su confianza en Lorenzo Buick GMC y recomendarnos.

February 27, 2025

I went to do the oil change to Lorenzo Buick GMC and it went well, there were not many people and it was fast. They are efficient. More

by fernandezmaykel
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Mangano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2025 -

Lorenzo Buick GMC responded

Thank you for sharing your experience. We appreciate the feedback on our efficiency.

February 26, 2025

Really is the first time that I received a good service in that place. Thanks More

by jvierpr86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Mangano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2025 -

Lorenzo Buick GMC responded

Thank you for sharing your experience. We wish you all the best and look forward to serving you again at Lorenzo Buick GMC.

February 26, 2025

Reached out on a used 23 Envision Avenir for sale on web and auto sites. Asked for a quick retail purchase, best price without games and ability to inspect at my cost and close deal quickly prior to visit. More

by killrwheels
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Jenny Gonzalez-Smith
Mar 06, 2025 -

Lorenzo Buick GMC responded

Hello, We take this feedback very seriously here at Lorenzo Buick GMC, and it is always our goal to provide positive buying experiences for our guests. Please contact me so that we can discuss your interactions with our Sales Team. Thank you, Jim Mangano General Manager jmangano@lorenzobuickgmc.com

Mar 06, 2025 -

killrwheels responded

No thanks … employee failed to recognize a retail sale without need for hard sales tactics and games. Offer best price, provide signed invoice as agreed, and you would have moved unit before end of month. I don’t need Lorenzo’s and poor salesmanship, but you do need clients to sell cars. I guess I today’s market Lorenzo’s is still expecting pandemic prices and poor client service to earn the business. Perhaps the future but so many units in market and many dealers chomping at opportunity to assist fairly and ethically.

February 26, 2025

Update: I had left the center feeling confused at first about my car. Matt was able to help me understand what was wrong. He was patient with my questions and schedule. Thank you! More

by Stef
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew
Feb 27, 2025 -

Lorenzo Buick GMC responded

We're glad our team could assist you and clarify your concerns. Thank you for sharing your experience with Lorenzo Buick GMC.

...
14
...