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Lost Pines Toyota

Bastrop, TX

4.5
618 Reviews
If there's one thing we want everyone to know it's that at Lost Pines Toyota we are here to make you happy. That's what we want from the time you walk into our showroom looking for the new or used Toyota vehicle of your dreams to the day you want to trade it in. In addition to our lineup of high-quality vehicles that offers many choices for drivers with different wants and needs, there's also our car service and repair center. We train and retrain to help ensure the vehicle you buy or lease from us continues to satisfy you for hundreds-of-thousands of miles to come. Serving Central Texas And Austin Drivers!
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806 Texas 71 W

Bastrop, TX

78602

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Showing 618 reviews

April 08, 2024

Willing to help with financing but my deal will be a upside deal because of the amount I still owe on my vehicle. More

by davidwaters622
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Liriano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2024 -

Lost Pines Toyota responded

Thank you for taking the time to leave us a five-star review! We're glad to hear that our team at Lost Pines Toyota was willing to assist you with financing options. We understand that navigating the financial aspects of purchasing a vehicle, especially when there's an existing loan involved, can be challenging. Rest assured, our finance team is here to support you every step of the way to find the best solution possible. If you have any further questions or concerns, please don't hesitate to reach out to us. We appreciate your business and look forward to serving you again in the future!

April 06, 2024

I am writing to express my deepest gratitude for the extraordinary kindness and support you extended to my daughter Annika Agnihotri and her friends during a recent challenging situation. My daughter More

by Ash Agnihotri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddy Cooke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2024 -

Lost Pines Toyota responded

Dear Mr. Agnihotri, Thank you deeply for your heartfelt and touching review. It was truly our privilege to assist your daughter Annika and her friends during their challenging situation on the highway. We understand how worrying it can be for parents when their loved ones encounter car trouble, especially when far from home. At Lost Pines Toyota, ensuring the safety and well-being of our customers is our top priority. We're immensely grateful for your recognition of our swift and efficient service, as well as the compassion and care extended to Annika and her friends. It brings us great joy to know that our efforts helped alleviate their stress and enabled them to continue their journey safely to Galveston. We deeply appreciate your special acknowledgment of Eddy Cooke's kindness and empathy. Eddy embodies the values of compassion and selflessness that we hold dear at Lost Pines Toyota, and we're proud to have him on our team. Your message will undoubtedly mean the world to him and serve as a testament to his character. Thank you once again for entrusting us with Annika's care, and for taking the time to share your experience with us. Should you or your family ever require assistance in the future, please don't hesitate to reach out. We're here for you. With heartfelt gratitude, The Lost Pines Toyota Team

April 04, 2024

As soon as me and my wife and daughter walked into the dealership we were greeted right away by Jimmy.He then found the perfect car for my daughter.He made the process go by smoothly. More

by Jose G. Hernandez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy Voigt
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 02, 2024

The entire staff at Lost Pines Toyota are always kind, courteous and professional. Gavin was extremely efficient and knowledgeable and took care of problem completely. More

by mccrarysusan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damien Winston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gavin
March 31, 2024

The customer service of the service department exists with only one individual, Mark W. I had three appointments on this date for three separate vehicles, after having all vehicles there, on time, I wait More

by emilymjaso
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark W
March 30, 2024

OMG everyone was so great. They were also kind and thoughtful. A big shout out to Nathan, Gavin, John, Jonathan. I couldn’t have asked for more wonderful guys. They were so att More

by colette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan, Gavin, John, Jonathan
March 30, 2024

Jimmy has helped us for years, and a family friend. Honest, trustworthy, and you know he’s getting you the best deal he can. More

by asd121093
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy Voigt
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2024

I have had my previous car, a Nissan, and now my Toyota Avalon serviced at Lost Pines Toyota since 2012. I find them attentive to my needs and reliable. Damien checks my car in. He is friendly and listens More

by mdeene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damien Winston
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 28, 2024

Micheal on sales was very understanding with my situation, this is my second vehicle I have bought from Lost Pines Yoyota More

by 113cardinalJimmyJames
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Pelletier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Liriano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2024 -

Lost Pines Toyota responded

Thank you very much for taking the time to leave such a kind and appreciative review! It's fantastic to hear that Michael was able to assist you with understanding and empathy during your car buying experience at Lost Pines Toyota. We truly value your continued trust and loyalty as a returning customer, and we're delighted to have had the opportunity to serve you for the second time. At Lost Pines Toyota, we strive to provide exceptional service and make the car buying process as smooth and stress-free as possible for our customers. Michael and the rest of our team are dedicated to ensuring that every customer receives the attention and assistance they deserve, regardless of their circumstances. Your satisfaction is our top priority, and we're thrilled to know that Michael's assistance met your expectations. Should you ever need anything else or have any further questions, please don't hesitate to reach out to us. We're here to help! Once again, thank you for choosing Lost Pines Toyota, and we look forward to serving you again in the future. Safe Travels!

March 28, 2024

Lost pines was great! Helped me find the right car for me and my family and not what I thought it may be going in. No pressure at any time! I'm thankful for such a great e More

by shuphyl
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Layfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
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