Lou Bachrodt Chevrolet Coconut Creek

Must run a horrible dealership, no one wants to sell a car with cash! Cannot get a deal even offering asking price! WOW! car with cash! Cannot get a deal even offering asking price! WOW! More

I would give zero stars if I could. I keep getting emails asking for a review of my visit on 11/26/24, but the funny thing is that I was not even in the dealership that day. I have had I keep getting emails asking for a review of my visit on 11/26/24, but the funny thing is that I was not even in the dealership that day. I have had my car in for service two times in the last year or so, and every time I am there they tell me my parts are on back order. I take my car back home and NOBODY EVER FOLLOWS UP. When I call my service person to get an update on these parts, I NEVER GET A PHONE CALL BACK. The way they do business in their service department is disgusting. I am pretty sure they are blowing me off so that my warranty expires. I would never ever ever buy another car from Lou Bachrodt nor refer my worst enemy to go there. More

Deceptive advertising advertised a deal. When I got there everything changed. Be careful because they don’t like to honor the advertisement. Such a shame tanking advantage of people like thi When I got there everything changed. Be careful because they don’t like to honor the advertisement. Such a shame tanking advantage of people like this. No manager to honor anything. More

David Miller went above and beyond to help me sell my vehicle. Would recommend the entire dealership for the support and service that was provided. vehicle. Would recommend the entire dealership for the support and service that was provided. More

Deceptive advertising and bait and switch tactics. They advertise a great price on their website, then when you are ready to close the deal, they tack on upwards of $8000.00 in "fees". They advertise a great price on their website, then when you are ready to close the deal, they tack on upwards of $8000.00 in "fees". More

Over charged for my vehicle . wasn’t happy with the truck i bought on Sunday & thought i had 3 days to cancel but it was not 3 days & they didn’t want to return my truck to me b wasn’t happy with the truck i bought on Sunday & thought i had 3 days to cancel but it was not 3 days & they didn’t want to return my truck to me because they Robbed me yes Robbed me . will never go back there to buy anything period . Crooks This is be aware they over charge More

took 6 weeks to get truck back. no on returned my calls, had to go there on a saturday and still no answers. this is the second time for bad service. need to find new dealership for no on returned my calls, had to go there on a saturday and still no answers. this is the second time for bad service. need to find new dealership for service on my new chevy More

The oil was replaced and It has not been updated in the car control. I continue to receive prompts to make an appointment and the app and the car dashboard keep the oil alert low. car control. I continue to receive prompts to make an appointment and the app and the car dashboard keep the oil alert low. More

The dealership treated me like I was family and didn’t force me into something I didn’t want. Explained everything to me every step of the way and made sure I was satisfied . force me into something I didn’t want. Explained everything to me every step of the way and made sure I was satisfied . More

1) The $2,995. 00 paint protection package added to each of your vehicles is an unnecessary junk fee worth about $5.00! I had $2,000.00 removed from cost. 2) Was 00 paint protection package added to each of your vehicles is an unnecessary junk fee worth about $5.00! I had $2,000.00 removed from cost. 2) Was not able to get an out-the-door (OTD) price of the car before calculating my trade. It was my own fault for not insisting on OTD, so it cost me an additional $1,000.00 on the overall deal. 3) The finance department insisted that I had signed for a maintenance plan at the dealership that I probably will never use ($199.00). I live in Fort Lauderdale. 4) I enjoy my new Equinox AWD very much, but it was not the best deal. Be careful and insist on an OTD price for the new vehicle. I asked three times before the test drive, but they ignored my request. It is the only way to get a fair price. 5) Beware of the maintenance/protection plans in the finance department and pressure techniques. I refused all additional plans, since the vehicle has a 3 year warranty period, and I drive only a few miles per month. I still ended up with the 3-time service plan which will probably not be used. 6) I feel that this review is completely honest. This dealership is not the worst, but also not the best. The salesman, Pablo, was cool and helpful. Just prepare to take control of the negotiations. I was in too much of a hurry to get home! More