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Lou Bachrodt Chevrolet - Service Center

Coconut Creek, FL

3.7
900 Reviews

900 Reviews of Lou Bachrodt Chevrolet - Service Center

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December 31, 2021

My oil change took a little longer than I expected but not bad. Could use a few more chairs outside the service area for people who don’t want to sit inside. Overall it was a good experience. More

by DENNIS68Z28
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon??????????
Jan 03, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Brandon, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe! we will look into some additional outside seating!!!

December 31, 2021

Great service. Completed maintenance in a timely manner and staff was very cordial. Also washed the car. More

by EHSPENCER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Schoppert, Kuwayne Clarke
Jan 03, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Brandon, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

December 31, 2021

Mat was so kind to document the problem with my rear view camera and to keep me informed. More

by Seatrailblazer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Gonsalves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Matthew, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

December 30, 2021

Very customer oriented! Everyone on staff is knowledgeable and if they don’t know the answer they will find the answer for you. This dealership is a breath of fresh air! More

by Cheryl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Gonsalves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Castellon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danilo Hornia, Ahmed Fares, TYLER ANGHEL
Jan 03, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Cheryl, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service - Coconut Creek and we are happy you had such a good experience with our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

December 30, 2021

The dealership one the very best in south Florida And The dealership one the very best in south Florida And Chris is the very best to work with the public👍 More

by Nicknrd613
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Potter
Jan 03, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Chris, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

December 29, 2021

Sam the service advisor Was not very helpful and provided information about the vehicle he kind of gave poor information when I asked a questions and he was Fairy rude and disrespectful More

by banderson98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sam Mercado
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, We regret to hear that you had this experience with us, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. When you have an opportunity and you want to, please reach out to our service manager Shawn at 954-247-5286 so we can try to restore your confidence in our business.

December 29, 2021

Friendly staff affordable prices for my oil change, tire rotation and car wash great no extra stop which is great for my busy schedule, I also needed a part for my husband's impala and was able to get the r More

by KKRHON2313
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Biskup
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Gonsalves
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Hodge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon, Stephen Christie
Jan 03, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

December 25, 2021

Took my vehicle right in and repaired it in lest then 30 minutes. The technician found another problem when he fixed the original problem and ordered the parts then More

by mechanik8147
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Gonsalves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Matt, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

December 24, 2021

I always enjoy taking my car to Lou Bachrodt Service . There’s so much better and well organize than other dealerships. They tell me how much I have to pay give me a good estimate. Always on time. Sam is More

by Facilitator4u2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mariusz "MD" Danczuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Castellon
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Hodge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Sam, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

December 22, 2021

Diagnostic services are ridiculously expensive.Frank in Diagnostic services are ridiculously expensive. Frank in the Service Dept was great. Thorough and responsive. More

by CARLMILLENIUM1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
FRANK
Dec 28, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Carl, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Frank, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! We are sorry you feel our prices are high, we do a cooperative price check with our competitors and we are lower then some of them,

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