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Lou Fusz Ford
Chesterfield, MO
2,254 Reviews
Here at Lou Fusz Ford, it is our mission to be the automotive home of drivers in the St. Louis, MO area. We provide a vast selection of new and used vehicles, exceptional car care and customer service with a smile!
Speaking of new Ford models, you have your pick of our showroom. Our local Chesterfield Ford dealership keeps a great stock of used cars, trucks, and SUVs in inventory. With competitive prices offered on every pre-owned model for sale on our lot, you won't find a reason to visit any other Ford dealership near St. Louis.
Lou Fusz Ford is conveniently located in Chesterfield and services the St. Louis, West County, Westport, Sunset Hills, South County, St. Charles, O'Fallon, St. Peters and surrounding areas. We have a wide vehicle selection with Incredible Staff. We have a top notch service department and an excellent Sales and Finance Department here to serve you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 2,254 reviews
August 28, 2023
Shane, the finance guy lied to Colin prior to our sale. It wasn’t until the check was written that we asked again about the 10 year 200000 mile warranty covering the turbos he said no. He told Colin that i It wasn’t until the check was written that we asked again about the 10 year 200000 mile warranty covering the turbos he said no. He told Colin that it did cover the turbos, not once but twice and that had a huge impact on our decision to buy the vehicle. It seems that your finance guy wanted the sale to go through and didn’t think he would be caught in a lie. If I were to buy another vehicle from Lou Fusz Shane would be a huge deal breaker. I would use Colin again as we were very happy with him. Shane needs to go. More
by jbrem2
Verified Customer
August 27, 2023
Guys do a great job & we appreciate the outstanding service. Fusz is fantastic & terrific corporate citizen. service. Fusz is fantastic & terrific corporate citizen. More
by wbj1876
Employees Worked With
August 26, 2023
They are the best. Never have to wait too long for.my car to be fixed. Never have to wait too long for.my car to be fixed. More
by lrmntgn
Employees Worked With
Other Employees :
John Stahl, Paul Huch, Kevin Montagne
August 25, 2023
Everything was good but took three weeks to get truck after buying it had electrical issues after buying it had electrical issues More
by jr8224
August 25, 2023
Very professional employees. They go above and beyond to care for their customers. Quite compassionate to a senior citizens needs. I truly appreciated the availability of the va They go above and beyond to care for their customers. Quite compassionate to a senior citizens needs. I truly appreciated the availability of the valet service. Also important, they match competitive pricing. More
by NREITZ
Employees Worked With
Service department BRANDON
August 24, 2023
The salesman and finance manager I worked with were honest and easy to work with. They had my new truck ready to go and treated me fairly on my trade in honest and easy to work with. They had my new truck ready to go and treated me fairly on my trade in More
by swscott77
Employees Worked With
August 24, 2023
Lou Fusz Ford always does a great job. I have been go there for over twenty years with no problems. Just good reliable service every time. I have been go there for over twenty years with no problems. Just good reliable service every time. More
by jerrypaule
Employees Worked With
Jaclyn Caragher, Eric Mertz
August 23, 2023
Machaela was a great point of contact and provided excellent service. The process was smooth and other than some pressure to close the sale immediately, we were very happy. excellent service. The process was smooth and other than some pressure to close the sale immediately, we were very happy. More
by PTAYLOR
August 23, 2023
Very professional and willing to work with us! So glad we chose to go to Lou Fusz! So glad we chose to go to Lou Fusz! More
by DZerr
August 23, 2023
In spite of poor communication on the part of Ford on a deleted option that should have been car, the dealership did a great handling this unfortunate situation the manufacturer put us in. deleted option that should have been car, the dealership did a great handling this unfortunate situation the manufacturer put us in. More
by mikeballen32t
Employees Worked With
Service manager
