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Lou Fusz Kia

St. Louis, MO

4.6
4,412 Reviews
Kia automotive dealer located in the center of the St. Louis area
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1025 N Lindbergh Blvd

St. Louis, MO

63132

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Showing 4,412 reviews

November 29, 2023

This was our first dealing with this dealership. Everyone was so kind. Our salesman, Ryan Humphrey, was fantastic. More

by amberlynn_78
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Degenhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Humphrey, Paul Parker
Nov 30, 2023 -

Lou Fusz Kia responded

We are grateful for taking the time to share your store experience. We're happy to provide you with an acceptable experience. Looking forward to your next visit with us!

November 29, 2023

I picked out the car on the website and applied for the loan on the website. More

by kbrown46
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Joe Shepard
3.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Hough
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2023 -

Lou Fusz Kia responded

Please let us know how we can give you a five-star experience next time!

November 29, 2023

Amazing group of people who worked on my car. I was able to show up, drop off my car, and then get confirmation on all the fixes and a clean car back. More

by ssfluegel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach
Nov 30, 2023 -

Lou Fusz Kia responded

We appreciate you taking the time to leave us a review. We are happy to serve you in our store, and we look forward to serving you again.

November 29, 2023

The service center staff is always friendly, and my vehicle services were completely well and in an timely manner! I am always satisfied with my visit! More

by daniellerroe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandy, Kevin, Andy Stumm, Andy Johnston
Nov 29, 2023 -

Lou Fusz Kia responded

We are delighted to learn about the excellent experience you had at our store. Our dedicated staff consistently strives to ensure customer satisfaction. We eagerly anticipate the opportunity to serve you once more!

November 29, 2023

I dropped into the service department a day before my scheduled appointment for a continually deflating tire because as a senior I was concerned I’d be stranded on the road. The staff took my car immedi More

by skruboaks18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember who I worked with.
Nov 29, 2023 -

Lou Fusz Kia responded

We are delighted you had such a great experience with us! Thank you so much for sharing your kind words. We value your business and look forward to seeing you in the future!

November 26, 2023

I have some noise in my car and they didn’t fix it, right . And this is the second time I bring it there More

by w.mashaleh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t know his name
Nov 27, 2023 -

Lou Fusz Kia responded

Thank you for bringing this issue to our attention. We will be passing your message along to our management team. We are constantly working to give our customers the best experience possible, and we hope to resolve this issue and see you in our store again.

November 26, 2023

My wife and I enjoyed our experience working with Lou Fusz Kia. They had a great inventory selection. More

by kyledeutsch
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Hough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2023 -

Lou Fusz Kia responded

We appreciate you taking the time to leave us a review. We are happy to serve you in our store, and we look forward to serving you again.

November 25, 2023

The staff I dealt with made it easy buying my car and it was very clean upon delivery thanks to Ryan & Josh More

by dcskmail
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Josh Hough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2023 -

Lou Fusz Kia responded

Thank you for taking the time to leave us a review. We are happy to have you as a customer, and we look forward to seeing you again.

November 25, 2023

Great service from the team very knowledgeable and accommodating approach. Glad we bought at Kia. More

by gpat
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Shepard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Cerva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Schaeperkoetter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2023 -

Lou Fusz Kia responded

We appreciate you taking the time to leave us a review. We are happy to serve you in our store, and we look forward to serving you again.

November 25, 2023

Both Josh and Curtis did a great job through the buying process. Answered all my questions and helpful. More

by johnmanocchio1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Curtis Laws
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Hough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2023 -

Lou Fusz Kia responded

We appreciate you taking the time to leave us a review. We are happy to serve you in our store, and we look forward to serving you again.

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