Lou Fusz Kia

I received excellent service from Kevin as well as whomever worked on our Ford Fushion. whomever worked on our Ford Fushion. More

Friendly staff. Knowledgable salesman. Difficult to get to the parking lot. Need new location. Shortage of hybrids available limiting sales. Knowledgable salesman. Difficult to get to the parking lot. Need new location. Shortage of hybrids available limiting sales. More

Relaxed and easy buying experience where they didn't try to sell me a more expensive vehicle than I came in for. to sell me a more expensive vehicle than I came in for. More

Alex & Joe made the car buying process fast & easy. They answered our questions and made the process easy. There was no pressure to buy an extended service contract. I would recommend to my friends They answered our questions and made the process easy. There was no pressure to buy an extended service contract. I would recommend to my friends to buy a new KIA from Lou Fusz KIA! More

Just down right awful, especially when a salesman curses at you because they refuse to admit they were wrong. Instead, he would have rather lost his temper. Brian Schaeperkoetter has been dishonest and lac at you because they refuse to admit they were wrong. Instead, he would have rather lost his temper. Brian Schaeperkoetter has been dishonest and lacks communication from the day I bought the car. He was unwilling to let my wife join to put her name on the loan. There was a chip on the back bumper, WHICH HE ACKNOWLEDGED in December 2022, but refused to acknowledge/address in June-October 2023. When I left my car there FOR A WEEK, he CLAIMED the paint didn't match, but yet the body shop (when contacted separately) said they never saw my car that week. When trying to prove factual evidence he got in my face and told me to, "Calm the xxxx down." There were multiple witnesses to this. Rather than fixing it in December 2022 (he gave the excuse that the body shop doesn't paint in cold weather...absolute garbage excuse) and being done with it, he drug it out through October 2023. Not only that, he cost the dealership more money by ordering the wrong part AND the cost of me in a rental for a week. Won't be going back. Absolute terrible customer service, lack of communication, and owning up to errors/truth. Worst car buying experience and follow up I have ever had. BUYER BEWARE of Brian and his true motives (your money, not customer service) and the whole Lou Fusz ethical standards of communication. Only perk were those that worked in collision center who helped me get to the bottom of all of this. More

Joe was very personable and helpful during our process of purchasing our vehicle! He made you feel like he’d known you for years & was very professional. purchasing our vehicle! He made you feel like he’d known you for years & was very professional. More

Amazing staff very caring, supportive and helpful. I felt very comfortable with Jamal and the team throughout the entire process. I felt very comfortable with Jamal and the team throughout the entire process. More

Great service received and courteous people to work with in the service department and dealership. in the service department and dealership. More

It's a great place to work and take care of your business I had a wonderful time. Thank you. I had a wonderful time. Thank you. More

I was told my car used car I purchased was inspected and after checking under the hood, no engine cover, coolant far below the minimum line. Who knows what else they missed after checking under the hood, no engine cover, coolant far below the minimum line. Who knows what else they missed More