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Lou Fusz Kia

St. Louis, MO

4.6
4,408 Reviews
Kia automotive dealer located in the center of the St. Louis area
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1025 N Lindbergh Blvd

St. Louis, MO

63132

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Showing 4,408 reviews

October 03, 2023

The Lou Fusz Kia dealership provides excellent customer service every time I visit. Their service representatives provide such a warm friendly environment. They provide a detailed explanation for my requi More

by erica.anderson86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service center
Oct 03, 2023 -

Lou Fusz Kia responded

We appreciate you as our customer. Thank you for taking the time to leave us a review, and we hope to see you again!

October 03, 2023

The last time I was in I was informed on that I needed new brakes. I then went to another dealer and was told they looked just fine. I am not sure I trust your company. More

by ANAMYTHANG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure of name. Service dept.
Oct 06, 2023 -

Lou Fusz Kia responded

Thank you for bringing this issue to our attention. We will be passing your message along to our management team. We are always working to give our customers the best experience possible, and we hope to resolve this issue and see you in our store again.

October 02, 2023

It was convenient and all of sales and financial member was kind. Happy to purchase new car with them More

by Sung Lee
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan and Paul
Oct 03, 2023 -

Lou Fusz Kia responded

We are delighted to learn about the excellent experience you had at our store. Our dedicated staff consistently strives to ensure customer satisfaction. We eagerly anticipate the opportunity to serve you once more!

October 02, 2023

Thanks to the service writer who was very helpful. No one called me when my vehicle was ready.. More

by larrylemp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Bell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2023 -

Lou Fusz Kia responded

We are delighted to hear that you had such a great experience with us! Thank you so much for sharing your kind words. We value your business and look forward to seeing you in the future!

October 02, 2023

They gave antitheft device but wouldn’t put my steering column cover on after my car was stolen without labor charges. Sucks considering this is Kia issue. More

by SWATTS48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
Oct 03, 2023 -

Lou Fusz Kia responded

Thank you for bringing this issue to our attention. We will be passing your message along to our management team. We are always working to give our customers the best experience possible, and we hope to resolve this issue and see you in our store again.

October 01, 2023

Everyone was very nice and helpful. It was a very easy process to order my vehicle. More

by Cdmklein
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Curtis Laws
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kirstie Crook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2023 -

Lou Fusz Kia responded

We are delighted to hear that you had such a great experience with us! Thank you so much for sharing your kind words. We value your business and look forward to seeing you in the future!

September 30, 2023

Everyone was professional and helpful in obtaining the car I wanted. The transaction went smoothly. More

by ronna_whitchurch
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Shepard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Schaeperkoetter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2023 -

Lou Fusz Kia responded

Thank you! We appreciate you as our customer, and we would be happy to work with you again!

September 30, 2023

Brian is the type of salesperson every business dreams of: 1. INFORMED ON PRODUCT 2, DOES NOT PUSH HIS AGENDA 3. CHECKS ON ALL ASPECTS OF THE SALE 4. CALLS BACK NUMEROUS TIMES TO HE More

by mimicookre
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Curtis Laws
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Schaeperkoetter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2023 -

Lou Fusz Kia responded

We are delighted to hear that you had such a great experience with us! Thank you so much for sharing your kind words. We value your business and look forward to seeing you in the future!

September 28, 2023

Everyone I dealt with was friendly, knowledgeable and efficient. Brian was my main contact person and he was incredible. He went out of his way to make this an enjoyable experience! He went above any ex More

by jimcary6769
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brian Schaeperkoetter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2023 -

Lou Fusz Kia responded

Thank you for taking the time to leave us a review. We are happy to have you as a customer, and we look forward to seeing you again.

September 28, 2023

Brian was an exceptional salesperson and I trust him much more than any other dealer i have ever worked with. He listened and did not try to lead the process as aggressively as I am used too. I would absolut More

by tyler.shumaker
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Shepard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Schaeperkoetter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2023 -

Lou Fusz Kia responded

We appreciate you taking the time to leave us a review. We are happy to serve you in our store, and we look forward to serving you again.

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