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Lou Fusz Kia

St. Louis, MO

Overview
Employees
Reviews
Vehicles
4.6
4,371 Reviews
Kia automotive dealer located in the center of the St. Louis area
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1025 N Lindbergh Blvd

St. Louis, MO

63132

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Showing 4,371 reviews

March 20, 2023

NOT HELPFUL CUT ME OFF THE PHONE REFUSED ME SERVICE WOULD NOT EXPLAIN DID NOT RETURN PHONE CALLS [5] I HAVE BOUGHT 4 KIA AUTOS WILL NOT BUY FROM FUSZ More

by bobby61635
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Shepard
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 20, 2023 -

Lou Fusz Kia responded

Thank you for taking the time to bring this to our attention. We will be passing your message along, and we hope to see you again.

March 20, 2023

As a first time customer I had a very pleasant experience. The person who helped me was very kind and understood how intimidating being a new car owner can be. I definitely will be coming back for More

by gillianpieper901
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Stumm
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 24, 2023 -

Lou Fusz Kia responded

Thank you for sharing your experience in our store. We are happy to give you the best experience possible, and we hope to see you in our store again!

March 19, 2023

They were awesome! Got us the car we wanted in the color we wanted. The salesman even came in on his day off when we picked it up to show us all the features. More

by MORODEOFAN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Shepard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Schultz
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Mar 20, 2023 -

Lou Fusz Kia responded

Thank you for sharing your experience in our store. We are happy to give you the best experience possible, and we hope to see you in our store again!

March 19, 2023

The service was excellent every time that I was there for service I will recommend your service More

by arleneh309
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Schaeperkoetter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Crystal Cody
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Mar 20, 2023 -

Lou Fusz Kia responded

Thank you! We appreciate you as our customer, and we would be happy to have you in our store again!

March 19, 2023

High pressure salesperson. Not respectful of your time; scare tactics used to try to sell additional coverage More

by mamoraes
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Curtis Laws
4.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Hough
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 20, 2023 -

Lou Fusz Kia responded

Thank you for bringing this issue to our attention. We will be passing your message along to our management team. We are always working to give our customers the best experience possible, and we hope to resolve this issue and see you in our store again.

March 19, 2023

I had a great experience buying a new car from Lou Fusz Kia . The people are very nice. More

by edschmidt11
Recommend Dealer
Yes
Employees Worked With
Curtis Laws
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Schaeperkoetter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 20, 2023 -

Lou Fusz Kia responded

We are happy to hear about your wonderful experience in our store. Our staff is always working hard to keep customers happy. We look forward to seeing you again!

March 19, 2023

Robert Schulz and Crystal were great. They were extremely helpful, and I love my new Kia. More

by cjslav56
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Schulz, Crystal Cody
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Mar 20, 2023 -

Lou Fusz Kia responded

We are delighted to hear that you had such a great experience with us! Thank you so much for sharing your kind words. We value your business and look forward to seeing you in the future!

March 19, 2023

Waited a while and they put something on the car I didn't want though More

by garethgeering
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Crystal Cody
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Mar 20, 2023 -

Lou Fusz Kia responded

Thank you for taking the time to bring this to our attention. We will be passing your message along, and we hope to see you again.

March 18, 2023

Josh was terrific and found us a Telluride that matched our needs. Our family is loving this new car. More

by Patrick A
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Hough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Crystal Cody
Report | Print
Mar 20, 2023 -

Lou Fusz Kia responded

We appreciate you taking the time to leave us a review. We are happy to serve you in our store, and we look forward to serving you again.

March 18, 2023

They very helpful, accommodating and did what they said on time. I was very impressed. More

by ballardbunch1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 20, 2023 -

Lou Fusz Kia responded

We are happy to hear about your wonderful experience in our store. Our staff is always working hard to keep customers happy. We look forward to seeing you again!

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