Lou Fusz Kia

Always nice Every time I go into service they are always nice, courteous, and very informational/educational. I always strike up a conversation with the service s Every time I go into service they are always nice, courteous, and very informational/educational. I always strike up a conversation with the service staff. Keep up the good work. More

Exceedingly Excellent Service OVERALL SERVICE WAS EXCELLENT, AS ALL LOU FUSZ COLLISION PERSONNEL RESPONDED WITH COURTIOUS, ATTENTIVE SERVICE. Initial estimate was expedient. Re OVERALL SERVICE WAS EXCELLENT, AS ALL LOU FUSZ COLLISION PERSONNEL RESPONDED WITH COURTIOUS, ATTENTIVE SERVICE. Initial estimate was expedient. Rep gave detailed explanations and answered to all my questions about the collision parts and repairs needed .Reception was nice enough to call the car rental office for me. And upon final pickup, my repaired car looked great. Also a service rep was courteous enough to change my license plates. More

Outstanding Customer Service Always a pleasant experience and a de-stresser knowing that my car is in good hands. Very friendly staff, Thanks to Zack for always providing excellen Always a pleasant experience and a de-stresser knowing that my car is in good hands. Very friendly staff, Thanks to Zack for always providing excellent customer service!! More

Good Service Had oil change done. In the past always got a free car wash that included cleaning the interior and I always appreciated that. This time they did the Had oil change done. In the past always got a free car wash that included cleaning the interior and I always appreciated that. This time they did the carwash but didn't clean the interior. A minor thing but is really nice to have the interior cleaned also. More

Great dealership! My experience was great! Their price on a Telluride was significantly below the other dealership I visited. Knowledgeable staff and friendly people. My experience was great! Their price on a Telluride was significantly below the other dealership I visited. Knowledgeable staff and friendly people. Explained car and finance options to make the best decisions. More

Oil change My service was done quickly and everyone I talked to was friendly. Thank you so much for the great service. You guys make it easy to get all of my ser My service was done quickly and everyone I talked to was friendly. Thank you so much for the great service. You guys make it easy to get all of my services done in a timely manner. More

Fantastic! No hassle process. Staff was very friendly and made the entire process very quick and easy. Would definitely recommend them to any friends and family looking to purchase Staff was very friendly and made the entire process very quick and easy. Would definitely recommend them to any friends and family looking to purchase a new vehicle More

Great Service Department Service adviser Kevin is always helpful and informative. Service tech explained what I heard and why I was hearing this noise. Very thankful for the Service adviser Kevin is always helpful and informative. Service tech explained what I heard and why I was hearing this noise. Very thankful for the helpfulness they offer. More

Bad experience Went in for a oil change that was cool brought my car back due to shaking of the tire. They told me i needed my ball joints replaced did that still th Went in for a oil change that was cool brought my car back due to shaking of the tire. They told me i needed my ball joints replaced did that still the same problem then i go back and it’s something else. I feel cheated out my money and my car still isn’t fixed mind you to fix all they said would be roughly 1150 dollars. More

Oil change Routine oil change. I absolutely dread oil change appointments because of the wait time. A typical oil change from experience runs about an hour and a Routine oil change. I absolutely dread oil change appointments because of the wait time. A typical oil change from experience runs about an hour and a half here. I would say the positive of the visit is the customer service. Lucas Sellers should be recognized for his friendly service. He is very kind and sincere! Nice guy! Aside from the wait, my only other feedback would be that it would be nice if the techs vacuumed my vehicle since the service report includes that as completed with the service. That part is never done, and on this last visit there were dirty hand prints left on my dashboard. So essentially my vehicle was returned dirtier lol More