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Lou Fusz Kia

St. Louis, MO

4.7
3,715 Reviews
Kia automotive dealer located in the center of the St. Louis area
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1025 N Lindbergh Blvd

St. Louis, MO

63132

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Showing 3,715 reviews

September 16, 2019

Recall, oil change Andy was very helpful throughout the entire process and even had my car washed when the service was completed. I will definitely be coming back for a More

by mgrimshaw6843
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Stumm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2020 -

Lou Fusz Kia responded

We’re delighted to hear of your positive experience at our dealership. It was our pleasure doing business with you.

September 16, 2019

Love Lou Fusz I have always had a wonderful experience at Lou Fusz KIA. I bought 5 cars from them now and they are always amazing. Staff is the best!!!! More

by Karen Bringer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Shepard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Kloempken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Degenhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2020 -

Lou Fusz Kia responded

Thank you for sharing this great feedback with us. We feel our team is what makes Lou Fusz special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with your visit. We look forward to seeing you for your next visit!

September 15, 2019

Service Review Kevin was very polite, friendly, respectful, and knowledgeable. I have had Kevin assist me several times and every time it has been a very good exper More

by lsmith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't know the names but all the Mechanics that did the work on my vehicle!!! , Kevin Derleth
Feb 24, 2020 -

Lou Fusz Kia responded

Thank you for taking the time to write us a great review! We are thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else.

September 13, 2019

Perfect So easy to work with. In and out, no pushing of unnecessary service, and timely warnings of needed service. I know my car is in good hands. More

by ORANGEROSES13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zack Lentz
Feb 24, 2020 -

Lou Fusz Kia responded

Thanks for this awesome review! We work hard to meet expectations like yours, and we’re happy to hear that we managed to hit the mark for you during your visit. Please feel free to come back and see us again for any automotive need that you might have. Until then, take care!

September 13, 2019

Excellent Service I have been using Lou Fusz Service Department for all my automotive needs. Easy in and out in excellent service every time. All of the service writers More

by WJK555
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Feb 24, 2020 -

Lou Fusz Kia responded

We appreciate you taking the time to leave us a review. We value your business and look forward to helping you again in the future.

September 12, 2019

I spent $1000 on my 2004 car. Kevin, who checked me in and out was very polite and explained everything to me. He did not push me to have this big job done and answered all my ques More

by s.b.fleminger
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kevin Derleth
Feb 24, 2020 -

Lou Fusz Kia responded

You are the best! Thank you so much for taking the time to leave us a review. We value your business and look forward to serving you again soon.

September 09, 2019

No nonsense, no pressure! No nonsense, no pressure, just great information and honest answers to my questions. Kris Portnoy was extremely helpful, as were the office staff ( More

by BOB.OBERST
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kris Portnoy, Nichole Derleth
Feb 24, 2020 -

Lou Fusz Kia responded

Thank you for your review! We appreciate you and look forward to serving you again soon!

September 09, 2019

Awesome I was very pleased. So far I love my new Kia Soul. I wasn't sure I wanted to get a new car but they made me feel comfortable More

by lynene
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Cohen
Feb 24, 2020 -

Lou Fusz Kia responded

We appreciate your business! Thank you so much for the high rating!

September 09, 2019

very easy and smooth Jake was very helpful and help me understanding the cars available and consequently helped me figure out that the Telluride was the car that best fit More

by rrandall1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Degenhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 07, 2019

Not good. Repair was incomplete. Car was sent out without oil. Overcharged and have to wait up to month for disbursement. 1 out of 3 timrs have to return to get More

by pellarose
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Larry Haywood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Feinstein
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zack a service person, Zack Lentz, Kevin Derleth
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