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Lou Fusz Kia

St. Louis, MO

4.6
4,342 Reviews
Kia automotive dealer located in the center of the St. Louis area
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1025 N Lindbergh Blvd

St. Louis, MO

63132

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Showing 4,342 reviews

November 13, 2020

Not at all happy with my experience with Lou Fusz. Will not purchase anything from them again. Trading my car in ASAP elsewhere. Done with this dealership More

by 78karanH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kevin Derleth
Nov 13, 2020 -

Lou Fusz Kia responded

Hello KARAN, Thank you for taking the time to tell us about your experience at Lou Fusz Kia. We appreciate your feedback since it helps us improve our service and your experience. As Service Manager of Lou Fusz Kia, I am sorry to hear that you found your service to be unsatisfactory. Please feel free to reach out to me directly by responding to this message so I can ensure you are satisfied with your experience. My phone number is 314-595-2940 if you prefer a phone conversation. Sincerely, Andy Stumm Service Manager Lou Fusz Kia

November 12, 2020

We have always received excellent service. Kevin is We have always received excellent service. Kevin is amazing, he is knowledgeable and courteous. He assures that we receive quality service in a tim More

by pnderleth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Derleth
Nov 19, 2020 -

Lou Fusz Kia responded

Thank you for taking the time to let us know of your experience. We value your business and will continuously strive to make your visit better. If there is anything we can do please reach out to us.

November 12, 2020

Kia is the best, and I have been driving a Kia for years My last 6 or 7 cars has been a Kia. and They was all new when I bought them. and kack Lentz, and Andrew Stummm is the best of best with excellent ser More

by Virginia Rockin a New Ride
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Shepard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Stumm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Day
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Crystal Cody, Zack Lentz
Nov 19, 2020 -

Lou Fusz Kia responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day.

November 11, 2020

Ask for Moe. He is the best sales person I ha e worked with. Refer to Lou Fusz Masda across the street to find him. More

by mmbhat2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Nov 19, 2020 -

Lou Fusz Kia responded

Your business is the reason we are here to serve you. Your comments are very important to us and we will be sharing them with our team. Thank you very much for taking the time to let us know which will help us grow and become better every day.

November 10, 2020

Was very easy process and the paperwork went very quick. everyone was really nice and helpful. found the car on the internet and the sales team was great, no pressure and I was able to get the car the day i More

by woelbling
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Shepard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curtis Laws
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kirstie Crook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2020 -

Lou Fusz Kia responded

We are so honored to have you as a valued customer! Thank you for the great rating.

November 09, 2020

Great buying experience Dealership and all the employees Great buying experience Dealership and all the employees were amazing Thanks to Jared, Joe,& Crystal. We love are new Telluride. We will refer all More

by GEORGIOS313
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Shepard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Kloempken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Crystal Cody
Nov 19, 2020 -

Lou Fusz Kia responded

Thank you for the perfect star rating. We really appreciate you coming in to see us.

November 07, 2020

Our salesman was absolutely wonderful he was very knowledgeable and showed us all of the ends and outs of the car it was a great experience More

by Lcgeorge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Kris Portnoy
Nov 09, 2020 -

Lou Fusz Kia responded

We strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else.

November 06, 2020

Pleasant experience. The most efficient car purchase I’ve ever had. Curtis was helpful through out the process. It was definitely a no pressure deal! More

by scj
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curtis Laws
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nichole Medsker
Nov 09, 2020 -

Lou Fusz Kia responded

Reviews like yours are truly a breath of fresh air! We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you.

November 05, 2020

It was easy to make the appointment and Nicci was there to greet me as soon as I drove up. Very easy and convenient. I also like the setup of tables and chairs in the waiting area. More

by mayer109
Recommend Dealer
Yes
Employees Worked With
Nicci Pollard
Nov 09, 2020 -

Lou Fusz Kia responded

Thanks for your outstanding review! I'm very happy to hear that our team was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you.

November 05, 2020

Larry Haywood was prompt with communication over the past 5 months. Thorough explanation of vehicle details on day of delivery. Very pleasant car buying experience. More

by Customer1187
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Haywood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nichole Medsker
Nov 09, 2020 -

Lou Fusz Kia responded

Thank you for sharing this great feedback with us. We feel our team is what makes Lou Fusz special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with your visit. We look forward to seeing you for your next visit!

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