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Lou Fusz Kia
St. Louis, MO
4,342 Reviews
Kia automotive dealer located in the center of the St. Louis area
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 4,342 reviews
November 04, 2020
The salesman, Larry Haywood, was very helpful. Most questions addressed prior to showing up at dealership. Time spent at dealership was brief. This was the best car buying experience we have ever had. questions addressed prior to showing up at dealership. Time spent at dealership was brief. This was the best car buying experience we have ever had. Thank you! More
by joe.nahlik
Verified Customer
November 02, 2020
I worked with a variety of people from internet questions, test driving, and final sale. All were very friendly and pleasant to work with, highly recommend. questions, test driving, and final sale. All were very friendly and pleasant to work with, highly recommend. More
by Christine C
Employees Worked With
Other Employees :
Kris Portnoy
November 02, 2020
Very responsive to my questions and happy to help in any way they can. They made sure when I left the dealership with my car I was comfortable and completely happy. way they can. They made sure when I left the dealership with my car I was comfortable and completely happy. More
by Happy customer
November 02, 2020
Picked up a new car this weekend. Mike Cerva was awesome in assisting me, great service all around. As I was negotiating with other dealerships, the difference in customer service was huge. Shout out to L in assisting me, great service all around. As I was negotiating with other dealerships, the difference in customer service was huge. Shout out to Lou Fusz Kia and Mike Cerva. More
by cpoole236
Employees Worked With
October 31, 2020
I am consistently impressed with the customer service I receive from Lou Fusz Kia. I just recently took my car in to get serviced where I met Nicci who is extremely welcoming and very excited to help me ou receive from Lou Fusz Kia. I just recently took my car in to get serviced where I met Nicci who is extremely welcoming and very excited to help me out on my first car maintenance! Thank you again Nicci! I will be a return customer when I need an upgrade! More
by vw232
Employees Worked With
Nicci Pollard
October 30, 2020
Always great service!!!!!! I bought my car 11 years ago, from Lou Fusz KIA and I have been bring it back for maintenance. I Love Lou Fusz KIA! from Lou Fusz KIA and I have been bring it back for maintenance. I Love Lou Fusz KIA! More
by misscpvc
Employees Worked With
Zack Lentz, Kevin Derleth
October 30, 2020
The Service Dept at Kia is the BEST! They are always friendly, professional and prompt. Shout out to Niki and Kevin, they go above and beyond! friendly, professional and prompt. Shout out to Niki and Kevin, they go above and beyond! More
by JOYPHIL413
Employees Worked With
Other Employees :
Kris Portnoy, Zack Lentz, Kevin Derleth, Nicci Pollard, Nichole Medsker
October 29, 2020
Everyone was so friendly and helpful. I live several hours away, and was passing through while traveling, and they had everything ready when I got there! hours away, and was passing through while traveling, and they had everything ready when I got there! More
by constancea_smith
October 29, 2020
Nicci was super amazing and getting the service done that I had requested. I will definitely recommend this dealership to others. I look forward to bringing my Kia there for any future maintenance. I had requested. I will definitely recommend this dealership to others. I look forward to bringing my Kia there for any future maintenance. More
by PURPLEJAZMINE52
Employees Worked With
Nicci Pollard
October 27, 2020
Customer service department very professional, attended, most patient, very satisfied !! Service rendered most timely! Waiting room distances and clean!! Felt safe waiting for my car! most patient, very satisfied !! Service rendered most timely! Waiting room distances and clean!! Felt safe waiting for my car! More
by LAPKC
Employees Worked With
Joey smith, Zack Lentz, Nancy Anselmo
