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Lou Fusz Kia
St. Louis, MO
4,362 Reviews
Kia automotive dealer located in the center of the St. Louis area
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 4,362 reviews
April 06, 2020
Exceptional in every way! Curtis is your man hands down to buy a KIA from. Personable, knowledgeable, seamless easy process. This team rocks! Loving my new KIA Sportage beyond words. to buy a KIA from. Personable, knowledgeable, seamless easy process. This team rocks! Loving my new KIA Sportage beyond words. More
by Donnaandkevinsimpson
April 04, 2020
My experience was great. Only trouble was my maintenance pkg was not explained fully to me and I did not know that I was being charge which ate up my downpayment. pkg was not explained fully to me and I did not know that I was being charge which ate up my downpayment. More
by deidrahh47
Verified CustomerApril 04, 2020
Five star service every time. This is why I keep buying kia as well as my family. Michael Feinstein and his staff make you feel like family. kia as well as my family. Michael Feinstein and his staff make you feel like family. More
by VOYLESDEREK
April 01, 2020
Great deal on 2020 Kia Forte Jared was able to get me a great price including 0% financing on a brand new Forte GT with the GT2 PKG. Kris handled all the paperwork along with joe Jared was able to get me a great price including 0% financing on a brand new Forte GT with the GT2 PKG. Kris handled all the paperwork along with joe in Finance doing a through and quick job in getting all the paperwork completed. This is my 2nd Kia purchase with this dealership and I highly recommend them to anyone looking to purchase a new Kia. More
by foodservice
April 01, 2020
NOT THE TRUTH I has a engine put in my 2005 Kia van. when it was put in I was to it had a 12K mile or 1 year warranty. it need work 2 weeks after it was done. now I has a engine put in my 2005 Kia van. when it was put in I was to it had a 12K mile or 1 year warranty. it need work 2 weeks after it was done. now 6 months later it needs more work and i bring it in and I'm told it only has a 90 warranty and the person that told me that no long works there. (go figure that). Then to top it all off he tells me it's gonna cost me 1,000 dollars to fix it. He also told me he would not put $1,000 in it if it was his. I laughed and he said he said I could trade it for a different car. I've owned alot of cars and never have I ever come across such crap.Very disappointed. My daughter was going to by a KIA and I told her no way you are not. they are liar's. More
by d.bradtke
Employees Worked With
I'm not sure what his name was. was supposed to be a supervisor.
March 30, 2020
Awesome! Every visit to the Lou Fusz Kia store is wonderful! They have a great staff that makes the experience easy and quick! I will keep coming back! Every visit to the Lou Fusz Kia store is wonderful! They have a great staff that makes the experience easy and quick! I will keep coming back! More
by KR
March 30, 2020
Good customer service and work was good. Issue with tail lights still re-occuring. Also, trunk lining not put nack in place correctly and fastener missing. Overall, good but I'm used to a little better atte lights still re-occuring. Also, trunk lining not put nack in place correctly and fastener missing. Overall, good but I'm used to a little better attention to detail by technicians. More
by BARUCHESSHEM89
Employees Worked With
Zack Lentz
March 26, 2020
Their service is Great! The service team is great at Lou Fusz Kia. From the moment we pulled in they took care of use. Service was quick. Car was returned in great condition The service team is great at Lou Fusz Kia. From the moment we pulled in they took care of use. Service was quick. Car was returned in great condition. The service staff really cared about us and our vehicle. More
by brian.noles
March 26, 2020
Lou Fusz Kia Rocks Have had frequent interactions with both sales and service - consistently friendly and competent. Trust this business completely to take care of my Have had frequent interactions with both sales and service - consistently friendly and competent. Trust this business completely to take care of my automotive needs, from sales to service. More
by johnesmith
Employees Worked With
Crystal Cody, Kevin Derleth
March 26, 2020
Outstanding customer service in these unusual times Mike Cerva could not have been more patient or informative during the whole leasing process. Mike and the sales and finance teams went above and beyon Mike Cerva could not have been more patient or informative during the whole leasing process. Mike and the sales and finance teams went above and beyond to get the paperwork completed and our car delivered while accommodating our family's special COVID-19 restrictions. Very highly recommended. More
by Dave
