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Lou Fusz Kia

St. Louis, MO

4.6
4,408 Reviews
Kia automotive dealer located in the center of the St. Louis area
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1025 N Lindbergh Blvd

St. Louis, MO

63132

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Showing 4,408 reviews

August 05, 2024

This Service Department is the BEST IN ST. LOUIS! Always informative, letting you know exactly how much services will cost, offering available coupons and discounts, and letting you know your More

by myradiovoice1105
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Aug 09, 2024 -

Lou Fusz Kia responded

We appreciate the kind words! Thank you for choosing Lou Fusz!

August 05, 2024

Everyone we interacted with at Lou Fusz Kia was great! The sales team was patient and responsive, even responding to my texts over the 4th of July holiday. Everyone went above and beyond to help us find t More

by emilykwall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Kloempken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Cerva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2024 -

Lou Fusz Kia responded

We're glad that our sales team was able to take care of you!

August 04, 2024

Very friendly . .Very fast and efficient had all the maintenance that was needed... They have always done a very good work...Always feels loke a brand new car when I More

by dreamboatannie7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachery Lentz
Aug 09, 2024 -

Lou Fusz Kia responded

Thank you for choosing Lou Fusz!

August 04, 2024

In and out in less than 2 hours for recall/warranty work. Was prompt and quick More

by mullenmania5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Aug 09, 2024 -

Lou Fusz Kia responded

We're glad that your service experience with us was a quick and good one!

August 04, 2024

This was the 2nd Kia I purchased from Lou Fusz in the past 2 years. Always enjoyable working with Brian S... process goes smoothly and you are on the road in your new car in no time! More

by jal21
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Schaeperkoetter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2024 -

Lou Fusz Kia responded

We're glad that Brian was able to give you a great experience with us!

August 03, 2024

If I could give a rating of zero, i definitely would. The worst service deportment I’ve ever had to deal with. More

by RACHELCOKER93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rodney
Aug 09, 2024 -

Lou Fusz Kia responded

We're saddened to hear about your service experience with us. This message has been passed along and we hope to resolve this issue.

August 03, 2024

Dealership was very clean and well maintained. Service was fast and efficient. I don’t take my car anywhere els. More

by Danielhope314
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Degenhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2024 -

Lou Fusz Kia responded

We're glad that your service experience with us was a fast and efficient one!

August 03, 2024

Everyone was very helpful and the work was done quickly. We are very happy with the service. More

by bridgid.lamear
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Shepard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Kloempken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Schaeperkoetter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2024 -

Lou Fusz Kia responded

We're glad that your service experience with us was an excellent one!

August 03, 2024

I had an appointment for my car to go in to be checked and told me that they could check it at a certain time and it would be down for me if I know my car was there up until around 2:30 and when I called More

by edlbradley150
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Wands
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2024 -

Lou Fusz Kia responded

We apologize for the experience with our service department. This message has been passed along and we hope to resolve this issue. We hope to provide a better experience for you in the future.

August 03, 2024

Friendly, prompt, above & beyond service every visit. Every visit always meets my expectation. Service with a smile! More

by jamieagilley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Aug 09, 2024 -

Lou Fusz Kia responded

We glad that our service department has always met your expectations!

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