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Lou Fusz Kia
St. Louis, MO
4,417 Reviews
Kia automotive dealer located in the center of the St. Louis area
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 4,417 reviews
January 26, 2024
Just purchased my 2nd Kia Telluride from Lou Fusz Kia. Everyone is so friendly there. Everyone is so friendly there. More
by Bushur6
Verified Customer
January 25, 2024
I bought two vehicles from this dealership and have no problem buying future ones with them problem buying future ones with them More
by sirin
January 24, 2024
My appointment was on time , everything was addressed and I go set my car next appointment to replace parts. Everything went good, professional service and knowledgeable customer service. I go set my car next appointment to replace parts. Everything went good, professional service and knowledgeable customer service. More
by seleniab
Employees Worked With
Nathan Schillin
January 24, 2024
We have received excellent customer service and couldn't be happier with our Kia. It's so nice to have such great service after the sale. be happier with our Kia. It's so nice to have such great service after the sale. More
by srp2429
Employees Worked With
Other Employees :
Service department is excellent
January 24, 2024
I had hear good things about the service dept; but in the past had not seen. But Kevin, the service manager was very accommodating and worked with me in honoring Lou Fuz coupon. I felt like a customer that past had not seen. But Kevin, the service manager was very accommodating and worked with me in honoring Lou Fuz coupon. I felt like a customer that Lou Fuz wanted to keep coming back. Thank you Kevin & Service Department. More
by curtdyl
Employees Worked With
Service Department
January 24, 2024
We had a rear experience with Lou Fusz Kia. Josh was an amazing salesman. He helped us every step of the way and helped us pick out the perfect vehicle for our growing family. Joe in finance wa Josh was an amazing salesman. He helped us every step of the way and helped us pick out the perfect vehicle for our growing family. Joe in finance was amazing as well very helpful and explained everything we needed to know. Both of them were extremely personable and kind. More
by tiffanycoaley
January 24, 2024
Signed up for an appointment online and never got a confirmation email. I tried to call the dealership the day before to confirm and no one in service would answer. Finally got a confirmation via text confirmation email. I tried to call the dealership the day before to confirm and no one in service would answer. Finally got a confirmation via text the evening before. Dropped my car off in the morning about 8:30am. Got no phone call, no text, no contact until I called the line and had them send a text to me at 3pm saying my car was done. When I picked up my car, it still was dirty/had salt on it even though the paperwork said I got a complementary wash. Been leasing/buying cars from here for years and this by far is the worst service experience I have ever had. More
by Kivikindi
Employees Worked With
New service guy. I had service completed on 1/20
