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Lou Fusz Kia - Service Center

St. Louis, MO

4.5
2,556 Reviews

2,556 Reviews of Lou Fusz Kia - Service Center

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July 26, 2022

I love my Kia Forte! It drives and handles well and is very reliable. This is my second KIA, and I will never buy another make. More

by LISOVSKY.IGOR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Haywood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curtis Laws
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Degenhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Wands
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Roemersberger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Hough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kirstie Crook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Macey Oates
Jul 27, 2022 -

Lou Fusz Kia responded

We appreciate you as our customer. Thank you for taking the time to leave us a review, and we hope to see you again!

July 24, 2022

THE SHOP WAS SUPER CLEAN,,,AND SHE WAS AT MY WINDOW AS I PULLED UP SAYING HELLO AND HAD MY PPW IN HAND FOR THE SERVICES / REPAIRS BEING APPLIED TO MY....2014....KIA....FOR THAT DAY ..I WAS IN AND OUT IN AN More

by mwill1953
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
N/A
Jul 25, 2022 -

Lou Fusz Kia responded

We appreciate you taking the time to leave us a review. We are happy to serve you in our store and we look forward to serving you again.

July 23, 2022

From the moment I pull my vehicle into the service area I’m always greeted warmly by the kind and professional staff. I’ve found them to be most courteous and knowledgeable and the waiting area is always a More

by jcollinscatling
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
All of them
Jul 25, 2022 -

Lou Fusz Kia responded

Thank you! We are happy to have you as our customer and we hope to see you again!

July 22, 2022

I love that I can make my reservation on line. I pull in and immediately I am greeted and checked in by my service rep. Nice waiting area and work done quickly, done right and I’m out and happy! More

by connor.young
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Shepard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Haywood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2022 -

Lou Fusz Kia responded

Thank you for taking the time to leave us a review, Connor. We look forward to seeing you in our store again.

July 21, 2022

Another job well done as always, they ordered parts and repaired quickly many thanks to Andrew for his help. More

by MEDLIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Stumm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2022 -

Lou Fusz Kia responded

Thank you! We are happy to have you as our customer and we hope to see you again!

July 21, 2022

First of all, this evaluation process sucks and this will be the last time that I will be doing this. I had to have a password reset, then my previous comments were all deleted. Wasting my time. The staff, h More

by Sherry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nikki (unknown)
Jul 25, 2022 -

Lou Fusz Kia responded

We appreciate you taking the time to leave us a review. We are happy to serve you in our store and we look forward to serving you again.

July 20, 2022

Excellent service from Zack in the repair shop. Very glad I chose to have my Kia repaired here More

by MELISSA.A.REISS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack Lentz
Jul 25, 2022 -

Lou Fusz Kia responded

We appreciate you as our customer. Thank you for taking the time to leave us a review, and we hope to see you again!

July 20, 2022

Nicky was so good fitting me in for an oil change, she let me know there would be a wait but I didn’t mind at all I know how busy Saturdays can be More

by SHORTALLAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicky in service
Jul 25, 2022 -

Lou Fusz Kia responded

Thank you! We are happy to have you as our customer and we hope to see you again!

July 19, 2022

Been coming back for OVER 20 years. The service that I get here is exceptional! Wouldn't go anywhere else cause they truly treat me like family. More

by TJ Johnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Stumm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Day
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zack, Nicole, and Kevin ALL in service
Jul 25, 2022 -

Lou Fusz Kia responded

We appreciate you taking the time to leave us a review. We are happy to serve you in our store and we look forward to serving you again.

July 19, 2022

The people there are very friendly very knowledgeable and always get me in and out in a reasonable time My only complaint is I went in to get an oil change and ask them to check everything make sure everyth More

by nvaughnstl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirstie Crook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2022 -

Lou Fusz Kia responded

Thank you for your kind words. We appreciate you bringing this to our attention and we will be passing your message along. We hope to see you again and provide you with a five-star experience for next time!

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