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Lou Fusz Kia - Service Center

St. Louis, MO

4.5
2,558 Reviews

2,558 Reviews of Lou Fusz Kia - Service Center

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April 16, 2023

staff made the process actually a pleasant experience. did a great job. will be back More

by brookman_mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service center desk
Apr 17, 2023 -

Lou Fusz Kia responded

We are happy to hear about your experience in our store. Thank you for your kind words. We look forward to seeing you again!

April 12, 2023

Sam Day and the collision department made this very easy and I’m very pleased with the repair work. The car came back to me as good as new. Thank you for hiring the best! More

by roses99@swbell.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Day
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2023 -

Lou Fusz Kia responded

Thank you for sharing your experience in our store. We are happy to give you the best experience possible, and we hope to see you in our store again!

April 10, 2023

They care of all my needs with a positive attitude. Car is returned in better shape than when I left it More

by roses99@swbell.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Day
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2023 -

Lou Fusz Kia responded

We appreciate you taking the time to leave us a review. We are happy to serve you in our store, and we look forward to serving you again.

April 10, 2023

I’m always pleased to be part of the KIA family. Sam Day and his crew are amazing. They make sure all my needs are made and I stay a happy member. You couldn’t have a better group taking care of you More

by roses99@swbell.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Day
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin in maintenance
Apr 10, 2023 -

Lou Fusz Kia responded

We appreciate you taking the time to leave us a review. We are happy to serve you in our store, and we look forward to serving you again.

April 07, 2023

The staff is always kind and helpful, but the wait time can be pretty extensive. The past two times I have brought my car in for oil change I have waited for at minim 2.5 hours. Each time there has been ei More

by tommydinges13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Johnston
Apr 10, 2023 -

Lou Fusz Kia responded

Thank you for taking the time to bring this to our attention. We will be passing your message along, and we hope to see you again.

April 07, 2023

They figured out my issues promptly and fixed them promptly as well. Everyone was very accommodating and kind! More

by jennifermayfield0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service desk
Apr 10, 2023 -

Lou Fusz Kia responded

Thank you for sharing your experience in our store. We are happy to give you the best experience possible, and we hope to see you in our store again!

April 06, 2023

I always feel confident with the service guys—knowing they are steering me in the right direction. More

by ebrooke0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Haywood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curtis Laws
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Degenhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Wands
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Roemersberger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Hough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kirstie Crook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Cerva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Schaeperkoetter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Crystal Cody
Apr 10, 2023 -

Lou Fusz Kia responded

We are delighted to hear that you had such a great experience with us! Thank you so much for sharing your kind words. We value your business and look forward to seeing you in the future!

April 03, 2023

it okay beside the engine problem we had 2 weeks ago but other them that it okay. More

by BRIDGETTEBRADLEY32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
brandi
Apr 06, 2023 -

Lou Fusz Kia responded

Thank you for taking the time to bring this to our attention. We will be passing your message along, and we hope to see you again.

April 03, 2023

If I have to spend my hard earned cash for service I am happy to spend it here More

by bart6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Whole service staff
Apr 06, 2023 -

Lou Fusz Kia responded

Thank you for sharing your experience in our store. We are happy to give you the best experience possible, and we hope to see you in our store again!

April 02, 2023

Everything was great the service was great the technician where very good and courteous time time that they gave was on point couldn’t ask for better service. More

by charlottebyas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandi Hertweck
Apr 06, 2023 -

Lou Fusz Kia responded

We are happy to hear about your wonderful experience in our store. Our staff is always working hard to keep customers happy. We look forward to seeing you again!

Apr 06, 2023 -

charlottebyas responded

Thanks again for everything

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