Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Lou Fusz Subaru St. Peters
St. Peters, MO
769 Reviews
At St Peters Subaru we want to be your one stop shop for everything automotive. From a simple and fast oil change or tire replacement to making your next new or preowned vehicle purchase we want to respect your time and handle everything efficiently and expertly for you. We care about building relationships. The Fusz family is very pationate about helping the community and making St. Louis a better place to live for all of us.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 769 reviews
April 03, 2019
Fixed an issue vs replace the parts...saved me $ It was Excellent! The mechanic was able to repair the issue instead of replacing the part so I saved over $100 in the visit and they were able to corr It was Excellent! The mechanic was able to repair the issue instead of replacing the part so I saved over $100 in the visit and they were able to correct a recall that I was not even aware of! More
by Di's Subaru
Verified CustomerEmployees Worked With
Jeff Frazier
Helpful April 03, 2019
Satisfying - Mission accomplished. The GREAT: Prompt appointment for recall replacement of passenger seat inflator. Not so great: Took seven hours. Never met technician Jeff Frazier The GREAT: Prompt appointment for recall replacement of passenger seat inflator. Not so great: Took seven hours. Never met technician Jeff Frazier ...his name was not on the invoice. Dealt with Nick Davis, Service Advisor. Incorrectly listed on the invoice as “Sam Nehme”. Why don’t you have Nick listed below ? Nick was very professional. I can’t speak for any of the others on your list as they had no contact with me. More
by Blachjack9
Employees Worked With
Nick, Jeff Frazier
April 02, 2019
Quickest Service Ever! But unresponsive to subsequent calls This was my first experience with Lou Fusz service and only my second experience with Lou Fusz at all - the first being when I bought my Crosstrek in This was my first experience with Lou Fusz service and only my second experience with Lou Fusz at all - the first being when I bought my Crosstrek in January of this year. I got an oil change, had a head light replaced, a wiper blade replaced and a cigarette lighter/charger port repaired in my dash. I was super impressed with the speed at which all of this was accomplished, I was in and out within an hour; quite impressive compared to Firestone where I took my previous car all the time - they would have had my car all day. Nick Davis was great! He was friendly, polite and professional! However, the day after the work was done I went to put the toddlers in their carseats in the back seat and found the back cover of the center console removed and laying on the floorboards. I tried to replace it myself, but it will not pop into place. I have left a voicemail and sent a text to the service center inquiring about this and have received no response to either. Very disappointing. Lost one star on Quality of work due to console cover being left on the floor and three stars on Customer Service for receiving no response to my texts or phone calls. Overall it was a good experience, but as each day passes without response to my calls or texts the more disappointed I am becoming. More
by heathergstl
Employees Worked With
Nick Davis
April 01, 2019
Returned twice Matt was a great advisor, returned once for steering still going left (still goes left some, maybe as good as it gets?) & again for oil leaking a lot Matt was a great advisor, returned once for steering still going left (still goes left some, maybe as good as it gets?) & again for oil leaking a lot from oil change (from residual turns out).Still is leaving small puddle in our garage after fixing. Why would "residual" leak soo much? More
by VANPELTHOME
Employees Worked With
Matt Woodson, Mark Herrera & Joshua Carson
April 01, 2019
Great work Took the Outback in for a recall and tire rotation. All done as promised and even got a complimentary basic wash. Thanks for the great service! Took the Outback in for a recall and tire rotation. All done as promised and even got a complimentary basic wash. Thanks for the great service! More
by cherryknoll
Employees Worked With
I am sad to say I do not remember the name of the young man who I dealt with. He was great though!, Jeff Frazier
April 01, 2019
Great Service Every Time I have been taking the car to Lou Fusz Subaru in St. Peter's since it was purchased, and, have not had any negative experiences. The service staff are I have been taking the car to Lou Fusz Subaru in St. Peter's since it was purchased, and, have not had any negative experiences. The service staff are helpful, polite, accommodating and keep you informed of what is happening. The service workmanship is professional and well done. Great place for service! More
by DW1
Employees Worked With
Jeff Frazier
April 01, 2019
Service They were able to get me in to look at my tire when I was able to make it in. Didn’t have to wait long at all. Service center was very clean. They were able to get me in to look at my tire when I was able to make it in. Didn’t have to wait long at all. Service center was very clean. More
by euerstcharles
Employees Worked With
Jeff Frazier
March 29, 2019
Subaru purchase This is my second purchase of a Subaru through a Lou Fusz dealership. I purchased a Forester in 2009 and an Outback this week. The Outback I bought ha This is my second purchase of a Subaru through a Lou Fusz dealership. I purchased a Forester in 2009 and an Outback this week. The Outback I bought has many safety features and I was very pleased with my experience with the help of Richard Lamora. Although I haven’t figured out all the features, Richard gave me a thorough overview of what to expect...a job well done! More
by djhdeanfan
March 29, 2019
Awesome dealership!! Thank you to Steve Miller for making my car buying easy and quick! And thank you Tony for getting financing done quickly and efficiently. Awesome dea Thank you to Steve Miller for making my car buying easy and quick! And thank you Tony for getting financing done quickly and efficiently. Awesome dealership!! More
by LAURASCISSORS2
March 29, 2019
Subaru 18 Always pleasant to work with. Good scheduling and usually finishes at time stated. What else can I say, right now completly satisfied with what I’ve h Always pleasant to work with. Good scheduling and usually finishes at time stated. What else can I say, right now completly satisfied with what I’ve had done. More
by chatty1950
Employees Worked With
Nick Davis
